71 Reviews
Traveller Rating
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Excellent4
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Very Good18
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Good18
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Average11
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Poor13
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Staff couldn't be more helpful and food was good,lots of theme nights in the restaurant with a good deal of effort put into dressing up the dining room.
On the day of your departure the waiters make your table look pretty special by using flower petals and add floral decorations to your table.
Pool area brilliant though the hotel charges for sunbeds even if you use the beds for only an hour(we are told this is the norm in hotels in tunisia!)
The entertainment is also a bit of a let down although the staff try very hard but it is mainly audience participation which isnt everyones cup of tea!
The only reason we would look for a different hotel is the location, we went into the port several times by taxi as this is a lovely area. you can walk but its by a busy road approx 40 mins.
All in all a good value for money hotel.
Travel operator: airtours/aspro
Staff were excellent, very helpful especially good in the restaurant.
Pool area was lovely, beach very close and and only a 20 min walk from Port El Kantuoui
Would stay here again without hesitation.
Food abit samey, but given amount catered for and the fact that it is a arab country, not to bad at all
Only gripe was our pick up with Med hotels went without us even though we were waiting outside reception for 45 mins before pick up time, they do not call your name or the company so take note if you us them for transfers.
Travel operator: med hotels
I said the hotel was quiet...this was due to the fact that there were only 30 of us in a capacity hotel of 1,400....vety spooky. Having said that the staff were very friendly and helpful.
We would say the bedroom and bathroom were in need of some TLC but were clean. In fact they were cleaned every day and "fresh" towels put out each day too! the towels were rather grey and "good for the skin". I said to my wife that they would be very exfoliating!
The pool area is massive with two flumes and a very large water slide for the kids and adventurous adults. Sadly the weather in the first week of February 2006 was very cool so we didn't venture in for a dip!
Entertainment was non existent..enough said!
So we discovered The Royal Kenz next door who didn't mind us joining the throngs of people in there as they had lots of entertainment.
Food looked a little supect but turned out to be quite tasty. You certainly wouldn't starve? Eating in the restuarant was something you did quickly and got out as there was little atmosphere.
Taxis were outside the hotel and cost 2 or 3 Dinar to the Marina (Approx 85p to
Travel operator: Airtours
The hotel was lovely. Our room was very clean and comfortable, and the food was fantastic all week. The hotel complex is situated near to a lovely beach (the walk takes about five minutes), and taxis are constantly on hand to take you further afield. The marina is beautiful,
and the sun shone all week.
The staff were all great - really friendly, helpful, chatty, and exceptionally nice to children. We enjoyed the entertainment, especially the Tunisian night.
The excursions we went on were excellent - enjoyable, well organised, and very good value for money.
All in all, we would definitely return to this hotel, and would not hesitate in recommending it to others.
Travel operator: Panorama
The entertainment was fine, kids loved it! We have been to Tunisian hotels in the past and the entertainment has been terrible - this was by far the best.
The pool was brilliant and the beach was only a 5 minute walk away and was very clean. The watersports are very cheap and the chaps very friendly.
We will definately return to this hotel on our next visit to Tunisia.
Travel operator: Panorama
I was shown to my room (5017) which was extremely nice, clean and spacious, overlooking the pool area. The room had a nice balcony area with chairs and table,telephone, bathroom had hairdryer, bath/shower, WC, bedroom had twin beds, Sat TV (with only 2 English channels), fridge and the biggest wardrobe/closet I have ever seen in my life (brilliantly spacious). The room was lovely, I couldn't ask for a nicer room. The only thing was that the toilet flush was dodgey and wouldn't flush for half the time I was there.
The breakfast was good, serving a range of foods from pancakes, omlettes, croissants, meats, salads, etc. I had no complaints there. The dinner however was in my opinion not very good. Luke warm, bland, not much choice. I chose to eat dinner elsewhere for 6 out of 7 nights. All meals were served in the Soviva restaurant (building next door) as the Golden Soviva was closed.
Evening entertainment consisted of kids disco, bingo and a few other things, can't remember. I never actually stayed at the hotel in the evenings to find out what is was all about. Entertainment was always at Club Soviva. There was always something arranged every night. There was also a bar in Soviva and pool tables and arcade games in the reception. Kids club was 10am - 12pm and 2pm - 4pm.
The wave machine and one of the pool slides at Soviva were closed during my stay. This was a bit of a disappointment as we were looking forward to this.
There is an indoor pool and excellent sauna, massage and beauty therapies available at reasonable prices.
You can book excursions in the Soviva recetion for quad biking, camel trips, day trips, etc.
The location of the hotel is not in the best location. It is too far to walk to PEK, especially with a young child or in the heat. Taxi drivers outside the hotel want to charge 3TND when it's actually 1TND and they will not put it on the meter.
The staff are all lovely and friendly. I would return to this hotel again, but not for longer than 3 days because of its location.
Travel operator: Medhotels
On arrival transfer to hotel was smooth, arrived early hours of morning so reception and allocation of room was very professional.
Room very clean, overlooking small pool, on 2nd floor, and was quiet in evening.
Food - due to circumstances of our own making ie excursions out, we attended 3 breakfasts and 2 evening meals. There was always plenty of choice both hot and cold, waiters eager to please, dining room well laid out and never too busy.
Hotel location was one of the last ones along the main road out of the marina although busy was quiet after approx 2330 hrs, beach was pleasant and only 5 min walk from rear entrance of hotel, the road to beach has a few shops, a fair bit of rubble and various different smells !!
We attended only one night of entertainment which we thought was great for families with children but not to our taste.
Travel operator: First Choice
The hotel is clean but is a little old and in need of some TLC. To be honest when asked other people about their hotels they all said the same.
Food is available from 6.00am till midnight. The breakfast was not to our taste so we had omlette and pancakes, bread and preserves most days. The lunchtime meal was really nice and the evening meal was always warm and well presented. Rice is always on the menu so are chips and salad. A couple of a party members are fussy eaters but always found something to their liking. The cakes are fantastic!
The hotel is in a good position near to the beach. The walk 5 minute walk to be beach is not the most scenic but acceptable. The beach itself has a good bar with plenty of seating and sunbeds. The water sports are also diverse and cheap.
The hotel staff we lovely. They could not do enough for us and loved the kids.
The entertainment is ok and if you get into the swing of things you will have a good time. The lads are all amateurs work really hard and do not take themselves to seriously. Having spoke to people staying at other hotels our entertainments was brilliant. Some had 2 people playing classical music for 3 hours, some had board game and cards to amuse themselves and some had nothing!
All in all we had a great holiday the hotel is clean but basic, we were well looked after, the pool is brilliant and we would go to the hotel again.
Travel operator: panorama
The entertainment was virtually non exsistant. Because we were english I found they did not want to know. We got to the hotel and they did not have a room ready for us. The lifts kept breaking down.
Also if there was ever a fire the fire equipment would never work as the fire equipment had no pressure in them. The hotel smelt of sewage. Items in the hotel room were hanging off the wall i.e: wardrobe doors not fitted on properly.
The food was horrific it was cold and we had been ill all week. We went all inclusive one night I was given tap water they were filling the bottled water with tap water saying that it was ok to drink. We had to pay out for drinks from the local supermarket as the all inclusive was so bad.
Travel operator: Panaroma
Food bland and the same most days with flies all over it. Food poisoning for 5 days out of 7.
Incorrect brochure details.
Miserable and unhelpful staff.
Limited drinks for All inclusive guests. Very loud music till 1.30am from managers daughters wedding. That's just a few complaints about this hotel, would not be going anywhere near this hotel ever again.
The hotel should be rated low 2* NOT 4*
Travel operator: Panorama
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