188 Reviews
Traveller Rating
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Excellent71
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Very Good50
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Good24
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Average25
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Poor18
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The water went off while we were there and told the pipes had burst so we were eventually moved to the other side room 612. This room wasn't much better curtains hanging off the windows it was dirty then the water went off again we were now told they hadn't paid the bill and could not guarantee water for the rest of holiday so we were told we had to move again to a different hotel which was a little better but again never cleaned or toilet bin not emptied in nearly a week.
We found the rep of no help at all and didn't want to know also as I mentioned at the start we were also AI and had to go to another hotel for food and drinks which was also an inconvenience the food there was always cold and disgusting.
Travel operator: goldtrail
Travel operator: Goldtrail
Travel operator: goldtrail
Apts were not very clean but it was a cheap deal we got so we couldnt complain.
Not recommended for single girls here, staff r very pushy and over friendly.......
Travel operator: Goldtrail
HOWEVER, putting all that aside, the staff was incredibly friendly, put on great entertainment at night, worked there little bones off and basically made the holiday what it was. The food was lovely, the pool was nice and clean and I had a great time and would definately go again. The only let down was the room, apart from that, everything else was brilliant.
Travel operator: Goldtrail
Travel operator: goldtrail
As walking to our rooms noticed that all door frames were hanging off the walls. Once we finally opened the door the smell was disgusting. We were left on our own and we had a good look around. We were at ground floor right at the end and there were no locks on windows and pateo doors. Balcony was very loose, curtains hanging off, nearly all sockets were hanging off the walls and very dangerous.
Went into the bathroom and never seen anything like it! White walls with black mould on them, never seen a shower curtain as bad as that, celings, toilet, shower tray all the same. Don't think they have ever been cleaned.By know very upset. Walkedinto the bedroom what a shock! The beds- grubby grey bedding with loads of stains, the matress was just as bad.
The floors looked as if they have never been mopped or swept. Went back into the main room where the so called "kitchen" was. My camping cooker was much better compared to what we had there. No cutlery, plates , mugs just empty cuboards.Opened the doors under the sink and what a smell. The bin had never been cleaned and the back of the cuboard was even thicker black mould than in the bathrooms mould put together. The smell was revolting.
My mother who didnt even have a room came up to check what they were like. She didnt even look around, jus ran back down and got the manager up straight away.
Was finally moved to another room which was a little better, it had a huge crack down the pateo windows, sockets the same, fridge didnt work, but cleaner. By now already wasted the first day of our holiday sorting out one room!
My sisters room was better but still not clean as we were told. My uncles room was about the same but the bathroom was awful!A mirror fell off the wall, reported straight away and wewere told it had all been cleaned, next morning myson woke upin bed wih a cut ankle where glass was still left in the bed and on the floor.My mum and dad still didnt get a room until 4:45 in the afternoon.
No firealarms anywhere all the fire exits were blocked with cleaning things. The top floors fire exitwas clear but all the glass in the window of the door was gone and on the steps of the fire exit and was still the same after two weeks. Out of the 14 days we were there, nine days with no water. Liftsnot working, all hand rails wobbly, carpets going down the stairs not clean or safe.
Never again at club crappy days!!!
Travel operator: gold trail
Travel operator: goldtrail
broken light switches,plugs.
kitchen/bathroom units loose/broken/rotten.
door locks very difficult to used.
Travel operator: goldrail
we had 2 rooms both on the 2nd floor what a shock when approaching them all doors looked damaged like they had been broken into. Once inside our room we found that the patio doors did not lock, the toilet leaked we had an over growing tree taking over our balconey also the overflow from above constantly dripped onto the balcony, the air con didn't work, only had 1day of hot water out of 14.
The 2nd room again door damaged, the entire toilet window including the frame was hanging off the wall, toilet leaked, shower not working but there was hot water from taps in the sink, no handles on any of the windows, not been cleaned hair eveywhere, no kithen utensils.
Complained to our rep at the welcome meeting showed her the rooms and was told that these rooms were ok by turkish standards cant believe her attitude towards us after all in the brochure it says 3*.
There was constant loud music round the pools until midnight the only time it was quiet is when we had a power cut.
The pool was very dangerous people slipping the only hand rails were between the childrens pool to seperate it from the adult pool but these were broken and taped back together very unsafe. No lifeguard, fist aider etc round the pool we saw 3 accidents in our first 2 days with 2 needing hospital treatment.
I will never return to Club Happy Days or should i say Crappy days as it is known in the resort!
Travel operator: Goldtrail
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