27 Reviews
Traveller Rating
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Excellent1
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Very Good15
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Good5
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Average4
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
15 years 5 months ago
Upon mine and my friends stay at this hotel, i was particularly impressed by the cleanliness of the place. The cleaners did an excellent job and are clearly very hard working, and will usually sort out any mess that might have been made. As well as this, i thought all in all there was a good atmosphere to the place, there was some decent facilities and the 2 pools were well kept (the bigger one suited to families and more upbeat and the smaller one slightly quieter and more laid back). Unfortunately though, as stated by other reviews, the treatment towards British people was quite derogetory. The hotel generally consisted of British, German and Scandinavians and it was evident that the British people were looked down upon by the staff and treated differently. However, it is unfair to say that this is just a solitary case as i think this is generally reflective of the view Turkish people have towards the British, particularly those in restuarants, clubs and bars, whos approach can be somewhat aggressive at times.
All in all myself and my friends had a great holiday, the weather was lovely, the food was great, Marmaris and the hotel were clean and aesthetically pleasing, and providing we drank Efes the drink was generally cheap. Unfortunately though the atitude of the Turkish people would make me reconsider whether or not i'd want to go back to Turkey, as 2 weeks was a long time to have to put up with their aggressive and volatile nature, and generally they were not welcoming to anyone carrying a British passport.
All in all myself and my friends had a great holiday, the weather was lovely, the food was great, Marmaris and the hotel were clean and aesthetically pleasing, and providing we drank Efes the drink was generally cheap. Unfortunately though the atitude of the Turkish people would make me reconsider whether or not i'd want to go back to Turkey, as 2 weeks was a long time to have to put up with their aggressive and volatile nature, and generally they were not welcoming to anyone carrying a British passport.
Travel operator: Thomas Cook
Recommended
16 years 2 months ago
Well what can i say about this hotel the word PANTS springs to mind.
If your british then i strongly advise against going to this hotel as you will most likely be the only ones there and will feel outcasted as the staff at the cosmopolitan seem to be extremely obnoxious towards british customers.
The entertainment was extremely poor with a dj who tested the mic every 5 mins and played only about 5 english songs the rest were foreign.
The only help to us was a new waitress who joined the hotel who was from london who helped as much as she could however the receptionist seemed to think she owned the place by telling anyone off she pleased.
The photographers who work there are also worth staying clear of if you have children believe me i warn you about it i wouldnt let any kids i know go to this place!!
The only good part to this hotel is the maids and cleansiness they do a great job but other than that i would certainly not recommend staying at the cosmopolitan.
A few other things are if you are sunbather you wont get a sunbed as theres not enought to go around and theres always towels on ones when knowone is there.
My recommendation is stay well clear of this hotel go to something like the Alpina its 100 times better than this one
Costs:
Air Con
If your british then i strongly advise against going to this hotel as you will most likely be the only ones there and will feel outcasted as the staff at the cosmopolitan seem to be extremely obnoxious towards british customers.
The entertainment was extremely poor with a dj who tested the mic every 5 mins and played only about 5 english songs the rest were foreign.
The only help to us was a new waitress who joined the hotel who was from london who helped as much as she could however the receptionist seemed to think she owned the place by telling anyone off she pleased.
The photographers who work there are also worth staying clear of if you have children believe me i warn you about it i wouldnt let any kids i know go to this place!!
The only good part to this hotel is the maids and cleansiness they do a great job but other than that i would certainly not recommend staying at the cosmopolitan.
A few other things are if you are sunbather you wont get a sunbed as theres not enought to go around and theres always towels on ones when knowone is there.
My recommendation is stay well clear of this hotel go to something like the Alpina its 100 times better than this one
Costs:
Air Con
Travel operator: Thomas Cook
16 years 2 months ago
I have just returned from Marmaris and have to say I will not be back again.The Cosmopolitan so called (Resort) is not the place to stay. There is a lot of hidden extras that you have to pay for and you are not told about until you get there.
I will say however that the cleaners did a fantastic job and we gave them a nice tip at the end of our visit.
The food in the Resort was very expensive compared with other places we visited in Marmaris and an example of the drinks prices was that I asked for a nice Whiskey and ice and was charged
I will say however that the cleaners did a fantastic job and we gave them a nice tip at the end of our visit.
The food in the Resort was very expensive compared with other places we visited in Marmaris and an example of the drinks prices was that I asked for a nice Whiskey and ice and was charged
Travel operator: Thomas Cook
16 years 2 months ago
Hi i went to this accomodation in september 2008 with my boyfriend and i thought the resort and hotel was lush!! dont understand people saying that the staff are rude because they were extreamlly helpful and got on great with kids around the pool, Hotel cleanliness is fab!!. The weather was the only thing that ruined my holiday as unfortunately it rained!! apart from that 10/10 for this hotel spot on!!!
Travel operator: Thomas Cook
Recommended
16 years 3 months ago
The hotel was well maintained and very clean. Staff were extremely helpful and any issues were rectified quickly. Loved the pool - best in town, didn't try the second pool but kids loved it. Didn't try food either but heard no bad reports. Location wasn't perfect but at least it was not in the middle of all the bars and noise of the town centre and the buses were every ten minutes and cost 50p for a 5 minute trip to the front. Alternatively you could walk which only takes 20 minutes. Entertainment was not the best but there were loads of alternative places to go very nearby if you look (walk 50 yards to the right of the hotel and turn left - it took most people a few days to find all the restaurants and bars which were so close). Hotel was mainly occupied by Scandinavians but wasn't really an issue. The staff even removed towels from sunbeds if the owners hadn't appeared and there were none available for people to use. Great for families and would definitely go back.
Travel operator: Thomas Cook
Recommended
16 years 3 months ago
Arrived near midnight to be told they were over booked and couldnt give us self caterning apartment and they didnt know when they could- so gave us hotel room instead. Not good start!!!!!!
This hotel split into two blocks - new modern block is excellent(whereour hotel room was) - totally spotless room with view over main pool.
After much arguing with thomas cook rep- who was the worst i have ever encounterd we eventually go moved - wish we hadnt moaned as we got move to other block to self catering which was goo the state of the room and block was not- dirty walls, wallpaper in lobbys held up by chewing gum!!!!!!
POOLS-There are two pools big one - lots of games etc really busy, very clean . slides etc.
Second pool much quieter again v clean.
SUN LOUNGERS - well if your notfast ur last.. and if u arent fast and ask the staff o remove sun towels if your english you have no chance but if your scandinavian then they will remo ve the towels and give you a sunbed.
FOOD- we ate hotel once - reasonable, tasty not too expensive. Also if taking own food and rink to poolside expect to be challenged by staff - as they do not allow it - they expect you to buy frm pool bar. well again uless yo are scandanavian then you canhalf a full on picnic by the pool and not hear a word.
ENTERTAINMENT- we only stayed once- accordian show was funny suitanle for adults and kids. everything is announced in english but is really directed towards the scandanavian/german guests.
NOISE- no problems - no noise one good thing is the european kids really are much better behaved than british .
All in all decent hotel depending on what block u get put in . Dont book with thomas cook as quite frankly absoloutely appaling service given by reps
This hotel split into two blocks - new modern block is excellent(whereour hotel room was) - totally spotless room with view over main pool.
After much arguing with thomas cook rep- who was the worst i have ever encounterd we eventually go moved - wish we hadnt moaned as we got move to other block to self catering which was goo the state of the room and block was not- dirty walls, wallpaper in lobbys held up by chewing gum!!!!!!
POOLS-There are two pools big one - lots of games etc really busy, very clean . slides etc.
Second pool much quieter again v clean.
SUN LOUNGERS - well if your notfast ur last.. and if u arent fast and ask the staff o remove sun towels if your english you have no chance but if your scandinavian then they will remo ve the towels and give you a sunbed.
FOOD- we ate hotel once - reasonable, tasty not too expensive. Also if taking own food and rink to poolside expect to be challenged by staff - as they do not allow it - they expect you to buy frm pool bar. well again uless yo are scandanavian then you canhalf a full on picnic by the pool and not hear a word.
ENTERTAINMENT- we only stayed once- accordian show was funny suitanle for adults and kids. everything is announced in english but is really directed towards the scandanavian/german guests.
NOISE- no problems - no noise one good thing is the european kids really are much better behaved than british .
All in all decent hotel depending on what block u get put in . Dont book with thomas cook as quite frankly absoloutely appaling service given by reps
Travel operator: thomas cook
16 years 3 months ago
Just arrived back after a fantastic two weeks. Hotel facilities and staff excellent.
The hotel is badly let down by it's poor air conditioning, particularly for August tempratures. The air-con unit in the master bedroom exhausts out on to the balcony at floor level which in turn feeds back into the main living/additional sleeping area - creating tempratures of in excess of 60c or 150f in old money.
Spot checks are carried out with the threat of fines being imposed for operating the air-con unit when not in the room. Before you feel any benefit from the air-con it could well be in excess of an hour, not ideal when you have small children.
The hotel is badly let down by it's poor air conditioning, particularly for August tempratures. The air-con unit in the master bedroom exhausts out on to the balcony at floor level which in turn feeds back into the main living/additional sleeping area - creating tempratures of in excess of 60c or 150f in old money.
Spot checks are carried out with the threat of fines being imposed for operating the air-con unit when not in the room. Before you feel any benefit from the air-con it could well be in excess of an hour, not ideal when you have small children.
Travel operator: Thomas Cook
Recommended
16 years 4 months ago
Marmaris was great, but the hotel wasn't!
The waiters and cleaners are lovely, but the atmosphere in the hotel is poor, food and drinks are overpriced and the woman from the jewellery shop is proper rude and arrogant. Hairdresser was good, very friendly and reasonably priced.
We really enjoyed our VIP treatment in the spa downstairs, something you really should try! Great lads and absolutely worth every penny!
The hotel is too far from the center, but we prefer the beach, so we where outside the hotel almost everyday. Much better restaurants and bars. Nicer surrounding, better prices and food.
In the hotel are not enough sunbeds and everything is focussed on the skandinavians that rule that hotel.
We'll be back in Marmaris next year, but not in this hotel!
The waiters and cleaners are lovely, but the atmosphere in the hotel is poor, food and drinks are overpriced and the woman from the jewellery shop is proper rude and arrogant. Hairdresser was good, very friendly and reasonably priced.
We really enjoyed our VIP treatment in the spa downstairs, something you really should try! Great lads and absolutely worth every penny!
The hotel is too far from the center, but we prefer the beach, so we where outside the hotel almost everyday. Much better restaurants and bars. Nicer surrounding, better prices and food.
In the hotel are not enough sunbeds and everything is focussed on the skandinavians that rule that hotel.
We'll be back in Marmaris next year, but not in this hotel!
Travel operator: Thomas Cook
16 years 5 months ago
Not long back from Marmaris and would definitely go back! This resot is great, clean with very friendly staff. It is cleaned every day and the maids are very friendly. We didn't eat at the resort but the food looked good. There are two great pools, one main one which is always packed and has different games to do during the day. The other is a nicer pool for a swim and more peaceful.
You are about a 30 min walk from the main area but plenty of cabs is you don't want to walk, theres a great supermarket 5mins away.
Lots of great places to eat along the beach, the food was always amazing! Enjoy!
You are about a 30 min walk from the main area but plenty of cabs is you don't want to walk, theres a great supermarket 5mins away.
Lots of great places to eat along the beach, the food was always amazing! Enjoy!
Travel operator: Thomas Cook
Recommended
16 years 5 months ago
Went in June 2008. Best holiday ever. Appts were very good. Entertainment was good.
The pool was amazing. Jacuzzi in the pool, kiddies pool and 3 fun water slides.
It has also got another pool.
Very Clean. Has also got a gym and Turkish bath downstairs.
Staff were very friendly.
Overall I can say that I was well happy with the cosmopolitan.
I am hoping to go back in September this year.
The only drawback is that it's a 20-25 minute walk to the Beach front.
But there are taxi's outside for about 4quid or buses running in front of the hotel for around 60p.
PS - Make sure you go to TALK OF THE TOWN show - V.V.Funny
The pool was amazing. Jacuzzi in the pool, kiddies pool and 3 fun water slides.
It has also got another pool.
Very Clean. Has also got a gym and Turkish bath downstairs.
Staff were very friendly.
Overall I can say that I was well happy with the cosmopolitan.
I am hoping to go back in September this year.
The only drawback is that it's a 20-25 minute walk to the Beach front.
But there are taxi's outside for about 4quid or buses running in front of the hotel for around 60p.
PS - Make sure you go to TALK OF THE TOWN show - V.V.Funny
Travel operator: Thomas Cook
Recommended
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