2 Reviews
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14 years 6 months ago
First our only complaint. My wife and I were on a 14 night B&B holiday with Thomas Cook. We arrived at the Ekin at 8am and left exactly 13 days and 2 hours later! What happened to the 14 night stay we paid for Thomas Cook?
That aside the Hotel and particularly the Staff were excellent in all respects and really could not be faulted. There are two pools which were kept immaculately clean and they were never overcrowded.
The room was kept very clean and tidy with towels changed every other day and sheets every three days. The food was really so good that we ate at the Hotel restaurant every night and there was ample choice from the menu. Although we were on B&B we bought the English Breakfast on many mornings because it was so good and only cost 6.5TL.
As mentioned the Staff and Owners were first class and could not do enough to help. Unusually for Turkey the Hotel changed money but each day they changed the exchange rate to properly reflect that days rate which was very much appreciated! I will add that the Thomas Cook rep., Lizzie, although on her first season, was really excellent and a real credit to Thomas Cook.
That aside the Hotel and particularly the Staff were excellent in all respects and really could not be faulted. There are two pools which were kept immaculately clean and they were never overcrowded.
The room was kept very clean and tidy with towels changed every other day and sheets every three days. The food was really so good that we ate at the Hotel restaurant every night and there was ample choice from the menu. Although we were on B&B we bought the English Breakfast on many mornings because it was so good and only cost 6.5TL.
As mentioned the Staff and Owners were first class and could not do enough to help. Unusually for Turkey the Hotel changed money but each day they changed the exchange rate to properly reflect that days rate which was very much appreciated! I will add that the Thomas Cook rep., Lizzie, although on her first season, was really excellent and a real credit to Thomas Cook.
Recommended
14 years 6 months ago
We stayed at the Ekin hotel on a self catering basis. On arrival we were greeted and taken to our room which was on the 4th floor in the attic!! The room was very cramped and the balcony was made of solid stone and so high we couldnt see over it and we arent small!!!
Our linen and towels were only changed once in the 2 weeks we were there and thats only because we asked them to otherwise we dont think they would have been changed at all!!
On the plus side the food was nice and the staff were pleasant.
The hotel was about 15 minutes walk from the beach so the location was ok
Our linen and towels were only changed once in the 2 weeks we were there and thats only because we asked them to otherwise we dont think they would have been changed at all!!
On the plus side the food was nice and the staff were pleasant.
The hotel was about 15 minutes walk from the beach so the location was ok
Travel operator: thomas cook
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