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Green Nature Resort & Spa Hotel

105 of 173 hotels in Marmaris

4 out of 5 from 26 reviews
5 stars
Siteler Mah Cevre Yolu Sok. No 29, Marmaris, Turkey

26 Reviews

Traveller Rating

  • Excellent
    5
  • Very Good
    10
  • Good
    7
  • Average
    3
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Katrina
19 years 5 months ago
We went to this hotel in June on an all inclusive basis and must say this is probably the best hotel we have stayed in on holiday.

The hotel is beautiful inside and out.

The room was lovely and cleaned perfectly everyday.

The location is a bit out of the way, but was a small price to pay for such a nice hotel.

We have been to turkey before and this hotel is well above standard.

Most of the staff were lovely apart from one or two surly faced ones.

The food was not too bad and there was always something to choose from. My hubby a chef and is very picky but he found the food acceptable.

All in all a lovely holiday and we will definitely be going back again soon I hope.
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Travel operator: jetsun

Recommended
Rachel
20 years 4 months ago
we stayed in this hotel for 14 nights AI.the problems started when we got up for breakfast after being here for 3 days.the food in the restaurant was on display but all you could see was flies or wasps around the food.to me that was disgusting knowing what flies can carry and we dont mean one or two there were lots.breakfast was the same every morning eggs.my children aged 7 and 6 had had enough.

lunchtimes would be warmed up food from night before and was always served with rice or chips with flies and wasps flying around or in the food so we stopped eating lunchtimes.

then it came to evening meal this was definitely the meal you would not want too eat as soon as you got your food and sat down outside you would get a swarm of wasps around your plate all you ever seemed to be doing was waveing your hands about.on three different occasions all at evening meal times i got stung on my chin twice and my daughter went to put a fork full of food into her mouth and i had to knock the fork away due to a wasp on it.

this is where enough was enough i went to reception trying to explain what has happen all i got was dont understand so i had to do buzzing sounds and wave my hands .she replyed what do you want me to do about it i then asked to speak to the manager it took him over 1 hour to come and see me by now i was mad we had nothing to eat he did not speak any english and got a waiter to tell me to eat inside but i said it was just as bad inside.i said you need to get scented lanters on tables but not a thing was done about it.

from that day we ate outside the hotel in a good restaurant which we should not have had to do.and to top this holiday off the day before we were due to come home someone from the hotel came up to us and said you have to get out your rooms its gone 12.00pm i replyed i dont go home until tomorrow i am booked in until the 6/8/04 they said get out your room or they would call our rep so thats what they did when he came he was very helpful and got them to let us keep one room until 6.00pm for 15 euros.so my dad said just pay it the children need some rest because we did not fly home until 5.50am next day.but what topped it off was when the receptionist was rude un helpful and was determined not for us to have a room.i said my childen need to have a bath she replyed use the swimming pool i was disgusted.

and there was ants in the room in our suitcases everywhere we are not the only family to have all this happen too there were 6 other familys so if you are thinking about going to this hotel think again save your money they dont like english in this hotel we go too turkey 2 or 3 times a year and this was the crap of all hotels in turkey it was a disgrace
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Travel operator: blue sky

Jade
20 years 4 months ago
we arrived on the 23/07/04 we went straight to are rooms it was perfectly clean we went down about 8.00am but the pool didn't open till 9.00am so we went for some breakfast it wasn't what i expected but still it was nice. the entertainment was brillant during the day, i did morning gym and step aerobics. at night the food was alright. the entertainment was good during the night with the animation team it was great it was the best holiday ever thanks to them. it was my first time in turkey the staff were polite and the location was fantastic.
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Travel operator: regal holidays

Recommended
Jill
20 years 4 months ago
The hotel was very clean. The food was quite nice but they have a big problem with wasps food in the buffet area was not covered up and when eating outside we had a battle on our hand every evening fighting off the wasps! We decided to eat inside the main dining area, there was nine in our party and could never find a table to accomadate us all so we had to sit seperatley.

snacks were available from 2pm til 4pm very nice pitza but you cant get served at 4.01pm. This hotel caters for half board guest aswell, if you are going on holiday on h.b. basis you will certainly be looked after you will have a clean table, a waiter will set the table for you and bring you snack to you on a very large plate and he will smile and be very polite, but if your going all inclusive you will get a tiny side plate and be watched over to see if you are not being too greedy!and if by any chance you are quite hungry and try to put alot on your tiny all inclusive side plate you may even be told you are very greedy English people.

There are three bars in total but only two are open, the first few days of our holiday was very difficult to get served, one drink per person, so one child was not allowed to go to the bar to get drinks for herself and the other children in our party, they all had to go to the bar themselves seperatly. my husband was not allowed to get me or the kids a drink, we all had to go, so as you can imagine,it took a long time to get served - not only that but we had to show our wrist band and sign for all our drinks each time we ordered one.

In the evening after fighting the wasps at dinner we would go to watch the entertainment our children are four girls aged 13, 12, 11, 7, and one boy aged 6 they loved the animation team, they did not want to leave the hotel for one minute. They loved the shows and loved the hotel! the adults in our party were a little board when the second weeks entertainment was exactly the same as the first, but this did not worry the children they were really entertained with the breakdancing and gymnastic skills of the animation team,we have been home for three weeks now and the kids have written to the animation team and text them all the time, it was their best holiday ever!

In the evening there was waiter service, we were not allowed to go to the bar to get our own drinks, therefor we had to try to get the waiters attention for a round of drinks, we went to the bar to try and be served only to be told to sit down and wait and wait and wait - eventually we would be served, the waiter would take our order and 15 minues later the drinks would arrive.

For the first few nights my husband drank three pints of beer all night, it was taking far too long to get served. other holiday guests were complaing about this too, so we asked to see the manager of the Hotel. The manager and the owner turned up for a meeting aswell as the regal holidays rep. Our rep was not very hepful, she said it was not her problem! 15 English turned up for the meeting, one of them went to the bar for 15 lemonades for our one and a half hour meeting and was told we could not have them!

The Manager explained to the bar staff about the meeting and we were given the drinks. The owner was very nice,we explained our problems and he sorted them out. The next day there were more bar staff and we didn't have to sign for any more drinks, the waiter sevice stopped in the evening and it was very quick and easy to get served at the bar, it was alot better for the bar staff, the waiters weren't run off their feet and we were also allowed to order our drinks in rounds.

It's not often that a complaint is sorted out and resolved whilst you are still on holiday but I must say everyone was happy after that. This is the first time this Hotel has done All Inclusive and they have a lot to learn from their guests, and I guess they are willing to listen to people and put things right.

The second week was great apart from the earthquake! no-one was hurt, it was just a little scary, we were told that the hotel was built on a "ball" and is very safe! I won The Miss Green Nature title "what a laugh that was!"

Over all this is a good Hotel good location,nice food,apart from the wasps. most of the staff were friendly and helpful and on our last night all the Animation Team and even the owner waved us off as we said chow chow byebye on the steps of the Green Nature Hotel. We made plenty of friends whilst we were there and all the kids cryed on the way home! Sort the wasps out and we may see you again one day. chow chow bye bye!!!
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Travel operator: Regal holidays

Recommended
Laura
20 years 4 months ago
when I arrived at club green nature everything was perfect.We got to our room which was at the other side of building,it was just how we wanted it to be.After we unpacked we went down to the pool,there was a sign which said we cant go in the pool till 9.00.just at the other side of the pool was the eating area, breakfast was still being served we sat down to eat and was being attacked by wasps! The hotel was in a perfect place except to have a farm next to us with a horse and a cow mooing all day and night!!!The staff were misrable but after my mum had a meeting with the manager everything was sorted the staff looked very happy and were much more polite with us english.The entertainment was brilliant there was all sorts of things on, the best thing was the brake-dancing everyone loved it!!!in the afternoon the animation team would dress up as somthing stupid and walk around the pool it was fantstic.it came to our last day and we didnt want to go,the animation team,the manager they all came to wave us off it was the best holiday ever!!!!!!!!!!!I am 12 years old and would recommend this holiday to you if you have kids my age!!
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Travel operator: regal holidays

Recommended
21 years 3 months ago
We stayed at this hotel purely because we had left it too late and couldn't get a room anywhere else. It was just for one weekend so we went for it.

It was much much better than we expected it to be.

The food was actually very nice and the staff were very friendly. I am never one for hotel entertainment but this was actually amusing, especially if you just want to have a nice quiet night at the hotel with a few drinks.
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Travel operator: DIY

Recommended

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