75 Reviews
Traveller Rating
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Excellent8
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Very Good32
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Good13
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Average16
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Poor6
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 3 months ago
Been to Turkey seven times but never had a room like they expected us to stay in at the Seren.
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Travel operator: holidays 4 u
16 years 3 months ago
We stayed at the Seren Apartments on a self catering basis. The apartments were fairly clean. The bathroom and shower area was fairly grotty and looked like it could do with a good clean.The toilet bowl was caked in brown limescale. The drainage in the shower was not sufficient which resulted in the floor being flooded every time the shower was used. Beds were made on a daily basis and the room was always left tidy. Linen was fresh on arrival and was changed once during 7 days. Towels were not changed at all! The apartments are situated a good 20 min walk from Marmaris centre which was not ideal, however there was a regular bus service. The staff all seemed friendly enough,not very organised though. The bar ran out of Barcardi and lime juice during my stay. Also, if you decided to put your drinks/food on a tab to settle at the end of the day - the total did not seem to tally with what was actually ordered - not sure if this was intentional or not! There was no entertainment - the bar stayed open as long as people were drinking - often until 6 am - not good if you wanted to get to sleep before this time!
Travel operator: On the Beach Holidays
16 years 3 months ago
well i have heard the saying you get what you pay for but this is ridiculous we stopped in a room that was below floor level when the pool side got cleaned all the water poured over on to our balcony it was horrible our view off the balcony was a load of bushes plastic chairs and where the staff had there break the bathroom was filthy the bathroom door was held on with one screw there was no shower curtain,even though we went self catering the little two ringed oven never worked there was one knife two forks no spoons the kettle flex was thread bare one glass this based on four sharing most of the staff where fantastic there was no entertainment and no i wouldn come any where near this hotel again the only thing good about it was the location
Travel operator: holidays 4 u
16 years 3 months ago
You get what you pay for what this place lacked in quality was more than made up by the pool and the staff. Tom is a star so was Elvis always willing to help. Cockerel only bothers you if you have not had enough to drink. Excellent restaurants nearby. Near to dolmus or a good walk to the front. Always got a sunbed any time of day unlike some hotels in marmaris limited food behind bar but takeaway service from sister hotel. 21 of us in our group and all enjoyed it and would definitely go back.
Travel operator: holidays4u
Recommended
16 years 4 months ago
After reading the reviews, my friend and me were slightly worried about staying here.
However, i dont know why people have so much to complain about. It 2 star apartments, so you are getting what you pay for and what you expect for this board basis.
When we arrived, it was around 6 in the morning, and the man at Reception, wasnt very helpful, which gave us a bad impression. However this soon changed, as he, Chantelle (other Receptionist), and the bar staff Micky and Hassan couldnt have been nicer and more helpful!!
The rooms are very basic, but thats what you can expect for 2 star. The rooms are cleaned every day! During our two week stay i think the sheets were changed 3 times, which is more than i change mine at home, so that was acceptable. The only thing was we wernt sure if the towels were fresh, so we asked Chantelle for clean ones, and this wasnt a problem.
The location isnt too bad. When you go to the end of the road, youre onto a main street full of bars, resturants and shops. And i'd say it would be about a 20/25 minute walk to the beach front where the nightclubs and bars are.
Overall i loved the holidays and the Seren Apartments helped that. Deffinatly going back. LOVED IT!!
However, i dont know why people have so much to complain about. It 2 star apartments, so you are getting what you pay for and what you expect for this board basis.
When we arrived, it was around 6 in the morning, and the man at Reception, wasnt very helpful, which gave us a bad impression. However this soon changed, as he, Chantelle (other Receptionist), and the bar staff Micky and Hassan couldnt have been nicer and more helpful!!
The rooms are very basic, but thats what you can expect for 2 star. The rooms are cleaned every day! During our two week stay i think the sheets were changed 3 times, which is more than i change mine at home, so that was acceptable. The only thing was we wernt sure if the towels were fresh, so we asked Chantelle for clean ones, and this wasnt a problem.
The location isnt too bad. When you go to the end of the road, youre onto a main street full of bars, resturants and shops. And i'd say it would be about a 20/25 minute walk to the beach front where the nightclubs and bars are.
Overall i loved the holidays and the Seren Apartments helped that. Deffinatly going back. LOVED IT!!
Travel operator: Holidays 4 U
Recommended
16 years 4 months ago
cleanliness was good.hotel bar food was good for snacks and breakfast.location was reasonable local dolmus ran at the bottom of the road and taxis where not far away either.what can i say about the staff,chantelle and micky ran the show what a team,next came charlie and will made eveybody feel welcome. the entertainment came from the above people (class team).i am in the process of booking for next year.the seren is the best small apart place to stay.
dont take my word for it try it for yourself.
dont take my word for it try it for yourself.
Travel operator: holidays 4 u
Recommended
16 years 4 months ago
the hotel was perfect, i dont understand why people complain. hotel was always kept clean. the location was perfect. the staff were maginificent such as yashar, habib, charlie, and the lovely chantelle, there is also someone else but cant remember. i would definetly go again.
Travel operator: thomson
Recommended
16 years 4 months ago
Just back from 2weeks hols at the seren.do not take any notice of the bad reviews,this place is a great place to stay.itis clean n tidy, staff are nice n good fun.we had a ball! Love to everyone we met.xxxxxxxxxxxx
Travel operator: holdays 4u
Recommended
16 years 4 months ago
The Seren is a 2* appartment so we weren't expecting luxury. The room was adequate and clean and the staff were extremely helpful and friendly. Micky and Charlie couldn't do enough for you, very friendly. The appartments are situated about a 20 minute walk from the beach or a 5 minute dolmus ride which are very frequent and can be caught at the end of the road. The local bars and shops are very close and very good value. All in all a good place to stay.
Travel operator: holidays 4 U
Recommended
16 years 4 months ago
basic but clean. staff couldnt do enough for you very helpful.rooms cleaned often had a great time.douchebag was the best time for tea,typhoo tea.
Travel operator: holidays 4 u
Recommended
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