I do believe that someone in an earlier posting did manage to confirm with MSC that their name was registered with them for their specified cruise.

I e mailed them to try and receive same confirmation but was told to contact booking agent if further information was required as booking was made with agent and not MSC.

I am also not able to check flight as its with Easy jet and I can't find a facility to do that online with them.

Andy.

Good Morning Each from the Balcony Cruise
AHhhhhhhhhhhh (I am near to jumping of the balcony, if it were not for all the double glazing and my fear of heights) My head is realing, I feel I have been drip fed bells.

Why am I 'bold', well I am going bald so my little darling Grandchildren tell me. "Granpa why do flys keep landing on your head etc...." gales of laughter follow.

Just read page 34/35 I am confused beyond belief - cannot wait to get back home and onto the ding dong.

Byeee for now
Phil Morris

Phil, I'm glad somebody else is confused. I'm just back online after a couple of days and I think I need the lighter air of a balcony to clear my head.
I also was, (still am?) on the ill fated 11 June Louis/Libya cruise. If it were not for this forum I would quite happily have booked flights to London and turned up at Gatwick where I would have stayed for a week before flying home again. Or maybe I could have ventured to darkest Timperly to indulge some primeval urges!
However this time **** have booked my flight Belfast to London and the letter received looks more like ones I receive when booking more "normal" ie paid in for in full, holidays. So this time I fully intend to arrive on time and enjoy a week ofrelaxing, sightseeing and retanking in the evening

Sorry Luci,

What l meant was, Phil seemed to be the only bold entry to be cancelled, all the others were just "allocated" cruises, which had not been blessed with the paperwork. I assumed that his had got to the stage where money had been taken from his account, and he was waiting for the written stuff to arrive, otherwise, his entry would not have been bold. I apologise for getting it wrong. So this what the" edit " is for? Had l spotted the mistake before you did l could have fixed it, l think.

Joan A.

I have just been wading through the last few pages - phew - I do hope it is not a case of 'here we go again' At this stage I am prepared to believe that my July cruise will take place as I have written confirmation, money has been taken and I have managed to check I am on the Alitalia flight so I am going to stop worrying. In view of past experiences however I can understand why some people are till concerned.

Although we don't need jabs for the Med, as someone else said, no way would I have had them or taken out insurance for my original Caribbean allocation until it was fully confirmed. For people who need to book time off work it is obviously much more of a problem.

Well done Lavender Lilly by the way. What a result. I am delighted for you.

I don't understand though how you can say for sure that MSC havn't confirmed, if you havnt been able to check.

I didn`t say that they hadn`t confirmed, but that I am unable to confirm it with them...........the online confirmation tells me to check with my travel agent....Rise Travel.

If I have nagging doubts for all the reasons previously stated and well documented as to the validity of the booking, why should I be reassured by contacting the very people I want to be reassured about?!?

Not that we are allowed to phone them anyway.

Next point:

i have this on the desk before me it is headed flight confirmation. details flight numbers, status confirmed,cruise status confirmed,electronic ticket numbers ...it most certainly looks like a confirmed booking.

I want to accept that rise did think they had booked this for me but as a number of people have pointed out a confirmed booking means money has "changed hands " money has gone from my account but at some stage louis must have refused the transaction.

Jackie......thanks for sticking with me through this!

It certainly seems you really did have a real, 100% bona-fidae CONFIRMED booking!

But if Louis cruises can still refuse the booking, even after you had all the specific details and, as you have said, money had gone from your account - what does "confirmed" by the travel agent really count for??

If I had booked, paid for and received confirmation from a high street travel agent and then was treated as you were at the last moment, I would want a very good explanation as to why my holiday was not booked with the tour operato/cruise line or whatever.

I would suggest, in view of Louis Cruise`s overt public statement that they had no arrangement or bookings with MKM/Rise Travel, that your cruise was never really going to happen with them........however genuinely Rise Travel may have believed it.

It is this sort of misleading information...or perhaps more accurately lack of definite information which causes the air of uncertainty.

We may just have to agree to disagree on this one.

Cheers,

TonyW

Hi Aslemma

Although we don't need jabs for the Med, as someone else said, no way would I have had them or taken out insurance for my original Caribbean allocation until it was fully confirmed. For people who need to book time off work it is obviously much more of a problem.

if you look back in your paperwork, you will see that we were asked to take out insurance either with **** or quote our own policy reference, **** wanted this information along with passport and credit card details. I now think I was wise in taking out annual insurance as I was supposed to be on the Louis cruise this week ( Dizzy's Med diary to follow soon ) and am not now going until October. We have been sorting out all the things that were requested on the form.

Dizzy

Andy 1456 I managed to find a telephone number for Easijet and confirmed my flight with a helpful woman there. I'll have a look around later and see if I can find the number which I will pm to you.

Quote:
I don't understand though how you can say for sure that MSC havn't confirmed, if you havnt been able to check.


I didn`t say that they hadn`t confirmed, but that I am unable to confirm it with them...........the online confirmation tells me to check with my travel agent....Rise Travel.

sorry Tony must have misread your previous post...

the cruise company (MSC for me) will have the details....but have not yet.

My "confirmation" is with Rise.....they have yet to confirm it with MSC.

Looks to me like you are stating that Rise have yet to confirm with MSC.

Remember the Data Protection Act requires companies to give you access to personal information they hold on you - including holiday bookings

Hi Dizzy, When I originally accepted my 'allocated' cruise with Rise they asked if I wanted their insurance. I said I had insurance but could not find the name and number of the insurers to give them and they said it was not a problem. If you do not take insurance with a travel company and are unable to give them details of your own, you simply have to sign a 'waiver' which lets them off the hook and puts the responsibility on you if anything goes wrong. With regard to my passport, I said that it was due to expire before the date of the cruise and would need to be replaced, so again I couldn't give them the number. This was accepted without question, so the only info I gave them was my credit card details.

When they finally confirmed a cruise for me they asked again for credit card details as they said these had been destroyed when the original allocation was cancelled. They asked again regarding insurance, I repeated what I had said before and they said 'no problem', just asking me to check whether cruises were covered, as they said some companies apparently exclude them. I was not even asked to sign the waiver.

I think Jackies booked cruise, cancelled, was a one off to be honest. Anyway, she appears to have got a better deal from it with no hassle!

Alii,

MSC may or may not have the booking confirmed.

I don`t know that, you don`t know that and nobody else can tell whether MSC have accepted the booking or not. We are not allowed to contact Rise and as MSC online answer is `contact your travel agent`, there is no point in hearing the same on the phone.

If this was booked through, say Thompsons, then I would be confident in their system...they are not going to tell me it is confirmed when it is not.

The recent history of what is truly `confirmed` in this case is, to my mind, not so certain.

lavenderhill had a confirmed, paid for, flight & itinerary "confirmed" booking with Louis cruises......which Louis Cruise obviously did not confirm as they openly stated they were having no dealings with Rise Travel...in fact they were seeking legal advice about their name being used in the promotion. Louis stated that they had never been approached regarding this promotion.

Subsequently, Jackies `confirmed cruise` was a non-event and she was only told this mid-March for an April sailing. She managed to get a 10 day cruise by sticking to her guns and with a priveleged position of being able to speak to someone at the top of the organisation.

William was `confirmed` then cancelled...then re-instated.
Phil, I believe, was `confirmed` then cancelled, then re-instated after his visit.

This is a concern borne out of the reality of what we have seen to date.

Three examples above, all a comedy of errors: result id one person actually been on a cruise. What is going to happen to the rest of the 40,000 if confirmed doesn`t mean confirmed?

Juro,if you have the no to confirm easyjet flight could you let me have too.j.i am beginning to get worries over confirmed bookings.so although cant confirm msc to know i am on easy jet would help.thanks.carol.

Thats fine Tony. I think we need to make our posts clearer maybe as it would then save confusion. I couldnt understand from your post how you knew it was not confirmed with MSC. Also we mustnt forget we need to only be stating actual facts as advised by mods.

I didnt think Williams was actully booked, was it? Can't remember. Think he too thought that the allocation was an actual booking to SA

I don't think people should panic, but I admit I didnt actually let myself get excited until I got my tickets.

Alii,

Re: Your post & 2 quotes from my previous posting on page 35 of this thread.

No, you did not `mis-read` my previous post, you just took a snippet out of context.

Here is the quote in the context of the reply I was giving:
(I have used blue to show your posting to which I was replying.)

Quote:
The cruise line will have everyones booking details as the confirmations from Rxxx arent sent out until the cruise lines have confirmed.

Just quickly before I go to bed!

Like you say in the quote above, the cruise company (MSC for me) will have the details....but have not yet.

My "confirmation" is with Rise.....they have yet to confirm it with MSC.

Last time, with Louis, that confirmation didn`t happen......therefore no cruise was booked. Let`s hope that for whatever reason this does not happen again.

It all revolves around the interpretation of the term "confirmed".

I used to think I knew what it meant until all this happened.

I trust this clarifies what I was trying to communicate to you.

Regards,

TonyW

Alii,

Also we mustnt forget we need to only be stating actual facts as advised by mods.

Thank you for your kind, yet unecessary advice.

I believe I am posting within the T&C`s and the recent guidance given by the Moderators of this site.

I am sure they will tell me if they feel I have done otherwise.

TonyW

Many months ago when I got my confirmation of the cruise with msc like others I checked the with Alitalia

I also e mailed msc and asked them to confirm and they replied saying that the cruise was Definitely booked with them through R***

I think a few other people tried to do the same after me but got told to get R*** to confirm it.

I guess that that means that everyone that does have confirmed bookings with msc cruises will be going on the cruise they have been allocated

so get ready for plenty of &