hi maggie, did you like it at the CSM????? we walked past it each day on the way to the beach and thought that i looked nice and its so close to the beach, just what we want

to be honest i thought it was 1 of the better hotels in calangute,
i never had any problems with the hotel, and the food is brilliant in the resteraunt, maggieomx

my sisters been each year to the csm for the last 9 years.she obviously likes it.i know theyve recently done out the rooms with new beds, drawers etc....its brilliantly situated right on the beach,well.virtually!

im off there a week tommorow with wife.when i booked, the travel agent told me it was airconditioned which is a must for me)when i looked in the brochure (first choice) it says you pay a supplement for it,which i was a bit peed of about.thought it was pointless going to see them about it as she would only say she didnt tell me that it was included,anyway when i looked in the thomas cook brochure for the same hotel,it says aircon is included ,so was wondering if anyone has been this season who can confirm if its airconditioned included in the price of holiday,thanks for any help ,les

anyone?

Hi Les 127,
Don't know about First Choice, but we were there in April (used Thomas Cook), we got aircon included. Going again on Thursday, & I think it will be the same. Best thing to do is tell them that you discussed it with First choice when you booked & they assured you that it was included, say that it is a must for you & that you would have booked elsewhere if you had of know it wasn't included. I am sure they will sort you out.
Anyway Enjoy !!!!!!!

Regards
Stewbacca

thanks mate.

FC normally include ac and balcony or terrace in their price.

Alan

thanks al38

i am booked CSM for march and i i am sure it said the air con was included and that was with first choice i shall have to double check the booking

Hi According to CSM's homepage all suites are air conditioned

http://www.csmgoa.com/hotel/suites.htm

Cheers Pete

Staying at CSM in March booked with travelpack room code DWS double room Superior, a lot of you out there have stayed at CSM so any idea what rooms Superior are, and what room number is the best one to try to get, any help would be appreciated .

thanks

Alan

AL38, we are going 10th march to CSM.....do you know if they have kettles in the room????

i dont know about superior rooms, maybye they are the ones closer to the beach with sea view??

We were talking to someone on the beach on Monday who have stayed at CSM for the last 4 years and they were told this time that the hotel has been sold and as from next season it won't be in any European holiday brochures. They only want Indian holiday makers staying there.

thats a shame, its in such a good location!! and i believe it has many repeat visitors....but there is one guy who owns one of the blocks separately and rents the rooms out, its one of the ones on the left closer to the beach, dont know if he has sold out as well???

there have been a couple of reports saying that since the new people took over its not as good as it used to be....

been there 2 years in a row, no tea making facilities then.
BOB

Hi jane looks like no kettle :cry:.BUT the CSM web site says all rooms have one
We arrive 0910 on the 24th looks like we shall pass in arrivals and departures and never the twain shall meet .
Still hope some one will come on and explain what Superior rooms means, perhaps its a kettle balcony and air and sea view, I wish.

Perhaps you can leave me a note on the pin board .

8 for you 10 for me have a great time .

Alan

Sorry for the delay in writing this reveiw but i have had some problems logging on.
Befor i booked the csm i checked reviews and thought that we had made a good chioce.

My Partner and i arrived at the CSM At 6.30am on 15/12/06 and was shown to a room just behind the pool.
being our first time in goa, not sure what to expect we unpacked and got some sleep.

On waking just 3 hours after. we saw the room we were in had black patches on the wall, this was damp.
We had no hot water and reported this each day for 3 days.
Our bedding was damp and nothing was done about it.
I complained to the rep (first choice) who spoke to management who in turn done nothing.
on day 4 being so fed up with the situation i went to reception and demaned they move us rooms.
The room we were moved in to was larger and better than befor, we had hot water!

The food at the hotel was crap, breakfast at 7.30am was cold every day.
The food that was put out for eveing dinner at 7.30pm was still sitting in trays, kept warm by a small gas light at 10pm the same night.

The food was recylced for the following day.
Our borochor stated we would have differnt theme nights.that didn't happen.
the entertainment that should of been on 4 times a week didn't happen either.

People who had stayed at the CSM for many years were very disapointed, stating that the new management had spoilt a wonderfull hotel with a great repataion.

Chrismas night gala meal!!what a farce.
We were told to sit down at 7.30pm. food was also put out at 7.30pm, but the waiters were still putting tables around the pool at this time.

The food was opened up at 8.30pm and people had to Q around the pool/ tables to self serve themselfs.

so the food was inediable by this time.

Any complaints to the manager was met by if you don't like it eat some where else, so people did just that.
The bar across the road Lazy Days must of made his fortune.
he was busy day and night.

The pool that i thought would be cleaned daily. was dirty.I saw the pool cleaner clean the scum from the side of the pool by wiping it off with his hands.
I heard whilst i was there that the CSM do not really want english people at the hotel, because we complain,and don't like to spend money.

Well all i can say is i would never go back to the CSM even if it was for free.

May i add in all the years i have travelled i have never felt the need to complain about any hotel. but the CSM Beggers belief.

You never know the CSM may of listened to peoples complaints and sorted things out.

Would like to know what others think on return.
Maxine

after reading that i am thinking of changing my hotel!! was it REALLY that bad????