Now getting a bit stressed.
TOM354 according to my very limited resources ie Manchester Airports website is now showing cancelled.How it can be cancelled mid flight is beyond me of course it may have gone technical en-route.
So TOM117 is now showing a 1600 Saturday departure as opposed to a 1810 Friday one.I suppose this means 200 plus passengers being hoteled and put on another aircraft.
Now of course I feel for the poor people starting their holiday a day late but I really feel more for my wife and I and our flight ie TOM135 Feb28.
This may sound petty but we have booked premium seats and I really hope our aircraft is not substituted for a Monarch style cattle pen and we have to endure the flight from hell.
This is why we chose Thomson to avoid nightmares like that.
In the scheme of things of course all this is very unimportant but its our holiday.
I hope one of you chaps in the know can let me know the full story.
Papa
.
Now showing as leaving on time on the Man airport website.....I hope that's correct - good news if it is!
I fear not.TOM117 which goes to MLE and then returns and turns into TOM135 is now leaving a day later so unless TOM rustle up another aircraft?????
can't see my original post - must have messed up! going to cape verde 10/3 tom385 manchester returning 24/3 tom386. Do you know what plane/seat pitch & configuration. Trying to work out where best to sit as hubby is 6ft 5 - doesn't have to be emergency exit seats. have been told emergency exits seats gone. We have seats together but it says that it is a standard flight only. Do you know this means? It says in the brochure that we have a deeper seat pitch than normal flights - will it make much diferrence? Do thomsons post seating plans on the website?
any help much apreciated.
Your Flight Will Be Operated By A Boeing 757-200,
These Have A 28" Seat Pitch and Are Configured 3-3, There Is A Seating Plan Here
Emergency Exit Seats Are The Only Seats That Offer An Increased Seat Pitch (Located On Rows 12 and 32 If I Remember)
Standard Flight Will Mean That There Is No Premium Service Available
Gower
Were were delayed by 22 hours coming back from Goa last month. I did the same as you, check the flight before to get an idea of any delay. It was obvious there would be a delay as the LGW-GOI flight was showing 'cancelled' on the LGW site. Were were FO on Monarch via Olympic holidays so I contacted their local number in Panjim who informed me that all was on time - even re-confirmed our flights!!
We were not staying in a hotel so had no direct access to a rep, but managed to 'ambush' the Olympic rep at a nearby hotel later in the day who confirmed an 18 hour delay.(eventually became 22 hours). So at least we could arrange an extra night at our accommodation. We were more fortunate than some who turned up at the airport at the appointed time.
There wasn't much info about at the resort until quite late in the evening prior to departure even though I subsequently learned the designated aircraft had been stranded well away from any Monarch bases with engine trouble a few days earlier, so, the delay was known to Monarch well in advance.
Hope it doesn't cause too much disruption to your holiday.
on the phone to them now.
we just arrived back on TOM354 from goa this mornin 00.15 had to be tranferred to coach from gatwick to manchester so in total 9hr delay. Won't be booking first choice flight that stops at gatwick again nightmare both ways as had 2hr delay going out after stoping to pick up passengers at gatwick.
Wheres TOM-AMM-FCA when you need him.
we just arrived back on TOM354 from goa this mornin 00.15 had to be tranferred to coach from gatwick to manchester so in total 9hr delay. Won't be booking first choice flight that stops at gatwick again nightmare both ways as had 2hr delay going out after stoping to pick up passengers at gatwick
Thanks tilly.Ties in with what I have found.The internet is terrific but sometimes too much info is not a good thing.Still on hold.
Papa
thanks very much for info and seating plan is to good to have.
35 minutes on hold.They are taking the p***.
Had booked on tom0052 with thomson to florida on 1st july..........just had a letter from Thomson telling me that they are no longer operating the flight......back to the drawing board to look for something else
Could anyone please tell me the leg room on Thomson Fly and Thomas Cook airlines, they seem to be getting smaller.
It depends where you are travelling to. Here is what you can expect in economy:
Short Haul: 28"
Long Haul: 33"
I think that Thomas Cook is the same but I could be wrong.
Alasdair
And they always seem to let you know just outside the compensation scale, not that there is much money for compensation, it does'nt cover cancellations of parking/hotels (for overnight stays)etc.
I am personally starting to get very dissolutioned with Thomson/Thomsonfly which I held in very high esteem.
Thos Cook standard 30 inch premium 38 inch
thomson fly standard Short haul 29inch premium when available 34 inch [ex FC 28 inch & 33 inch]
standard long haul 33 inch premium 37 inch [ex FC 33 inch & 36 inch]
apart from the likes of Squeeze jet and that Irish mob seat pitches have been getting a bit better over recent years
wiz
We live about 45 minutes from the airport so our lift will wait while we check in.Do not fancy a night in a hotel and then hanging around the airport all day.
I am sure once dazbo or TOM-AMM-FCA are back online they will know a bit more.I think the only thing that has annoyed me is lack of information.Thomson operations surely know what is happening and a bit of feedback to customers would be much appreciated.
Papa
Sorry to hear about your flight delays. I've just got back from work so I don't have anything I can give you at the moment. The only thing you can do is check-in on time. That is a requirement. The reason is once all the passengers are together in the airport, decisions can be made and other aircraft found if needed. If they tell everyone to check-in say 3 or 4 hours later, not only is that a nightmare trying to contact everyone, if something happens in the mean time they need to contact everyone again. It's a logistical nightmare. If everyone checks in as normal, they can sort you out. I'm sure they'll be working hard behind the scenes to get you away as soon as possible. The lack of information is always a problem and is common with most tour operators. I wish they'd let people know instead of leaving people to wonder. I hope you get there soon.
Darren
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