85 Reviews
Traveller Rating
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Excellent36
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Very Good26
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Good9
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Average7
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel was spotlessly clean with a maid service every day.The food was excellent with lots of choice that even a fussy eater could find something to eat.Every day there was a carvery,food cooked while you wait and a themed section e.g Chinese, mexican, pizza etc.
We did not always stay to see the entertainment but the shows that we chose to see were very proffessional and of a very good quality. The duo before and after the main act were good.
We were particularly impressed with the pool area where we never had to search for a sun bed as there were always plenty,even at 3 o'clock in the afternoon. Also there were not many children in the pool with inflatables as they had 2 other pools and a play area to use. Most children went to the kids club.
If there was a draw back to the hotel it was that it was on the main flight path into the airport. However by the end of the holiday we hardly noticed the planes coming in and out.
On the whole we found the atmosphere of the hotel very friendly,efficient and relaxed, from the reception staff, bar staff, restaurant staff and the maids. Special mention must be made of Raymonde who encouraged us each day to join in with various activities e.g.archery, table tennis, boule etc.
We would definitely like to return to this hotel in the future.
Travel operator: thomsons
The Colina Mar is situated about as high as you could get in the resort but don't let that put you off as there are plenty of bars/restaurants to be found in the nearby Europa Centre.
The staff are very friendly especially the bar staff who are generally a fairly mad bunch who make sure guests enjoy themselves.
The entertainment was fine although when we were there they were one member of staff short so poor Emma was worked to death.
Travel operator: Direct Holidays
The rooms were very clean and were serviced 4 times in a week. The location of the colina mar was up in the heavens, views are stunning but not good if you suffer from vertigo.
Reception staff not very friendly but bar staff and waiters were brilliant and they all love children.
The entertainment was a bit limited and the kids entertainers were very enthusiastic. I would visit this hotel again.
Travel operator: airtours
Food was ok and the location was alright.
Staff were ok.
The entertainment was poor. The kids clubs were mostly for younger kids, so there wasn't much for older children.
Travel operator: first choice
All areas are kept clean & the two pools are well maintained.
Plenty to keep children entertained throughout the day around the main pool or relax at the smaller pool.
View from hotel is excellent being right at the top of the hill but it is a long walk up from the town.
The food was good with a lot of choice for each meal.
If self catering there are plenty of places to eat out
either in the nearby Europa Centre or in the town.
Travel operator: Airtours
Travel operator: my travel
Found the reception staff very friendly.
Rooms basic and had everything we needed, kettle, toaster etc.
Good layout of hotel, well kept, two large pools and lots of little extra areas for sunbathing.
Went out every night to eat so did not stay for entertainment.
Europa centre just a few minutes walk away with shops supermarkets pubs and restaurants. 'Garoes' good place to eat with good food and friendly staff.
Travel operator: Airtours
Had to eat out 5 out of 7 days there after trying to eat cheap cuts of meat and luke warm everything else. Food reminded me of school dinners 30 years ago. not recommended. Location was at top of hill, too steep/far to walk, cost us in taxi's throughout holiday.
If your a seasoned 'hiker' you'll love it! Decor throughout hotel was shabby and in urgent need of refurbishment.
Puerto Rico itself is beautiful and worth a visit.
Travel operator: Airtours
The entertainment was the worst I have ever seen , it really was that bad please sack your two entertainment staff as they didnt have a clue .
The food was average and the service was terrible. There was food left on outside tables for hours which birds came down to eat, I nearly went out to lift the plates myself I was so disgusted.
I will never be back at this hole but Puerto Rico was ok. Sorry im just telling it the way we seen it.
Travel operator: Direct Holidays
As a family we really enjoyed our holiday here there is plenty for the kids to do. Kids club in a morning/afternoon approx 2 hours, entertainment around the pool in the afternoon (water polo, darts, pool, archery and a dailyquiz)then a mini disco early evening.
There is also entertainment every night for the adults.
We never failed to have a laugh with all the friends we made and the New Years Eve entertainment/fireworks werefantastic!!
The rooms are cleaned most days and the staff are very helpful and friendly.
Travel operator: Airtours
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