We are a family of four and are just back from the hotel from hell on arrival we were we were given a room with 2 single beds for a family of 4 the room was like a dungeon.

The bath had been painted over two cover the rust the room was full of cockroaches and hotel in need of a great deal of repair.

At night it was full off cats, staff were rude, food was never hot, flies were all over the pool bar because the bins were never clean.

Every person who arrived were trying to be moved no one had a good word to say. Stay away very dissapointed.

Was very worried after reading reviews on this hotel but I needn't have been. All inclusive was great - all the food and drink we wanted.

We were in 411 - 17 steps up! Wasn't too bad - good exercise. Maid came in every day (except Sunday). We saw only 2 cockroach in room which reception gave us some spray for. Pool area was clean and tidy.

Food was pretty good - got a bit same-ish towards the end of the week but was plentiful and lots to choose from.

Located at the top of 'Cardiac Hill' - fine to walk down and cheap in a taxi to get back up. Opposite Aqualand - great day out. Keep legs crossed on Kamikaze!! Deffo go on the boomerang!

Beaches were clean and not very far away. Taxi's always prompt when ordered by reception. Easy to flag down to get back up the hill.

Reception staff were very helpful. Dan our rep was great throughout our stay. Chris and Matt kept us laughing both during the day and the evenings.

Entertainment was mostly good. Avril Taylor is HILARIOUS! Saw her 3 times around the resort. Won bingo twice in the hotel too.

Would definitely return - a good value all inclusive holiday. Our whole family enjoyed it.

We went to this hotel for Christmas from 21 to 28 dec 2006 we had and brill time.

Our room was lovely 636 and we had a great big roof top balcony.

The food was fine it wasn't brilliant but there was a different meal every day and you could always get something you wouldn't go hungry.

The staff were very friendly and helpful and the kids enjoyed the entertainment.

The hotel wasn't too far from the town not good for people in wheelchairs but good exercise for us. There was know problems geting taxis.

Well what can I say about the Caledonia Park Hotel? In 25 years we have been lucky enough to visit many countries and spent time in many very different hotels. However, this is by far the worst hotel (if you can call it that) we have ever had to stay in.

Where shall I start....

We were travelling with a 5 month old baby and requested a ground floor apartment. On arrival we were given room 534 which was far from what was expected. Having viewed the hotel pictures of the accommodation we were disgusted with what we were confronted with. Bearing in mind we had a buggy, to get to our front door we had to clamber up a set of stairs. The bedroom was infested with cockroaches and ants and the bathroom was unfit to clean pigs! Having informed the reception immediately we were told that we couldn't change rooms as the hotel was full and they would send somebody to the room to sort out any problems. This never happened!

The food I can only describe as inedible and having paid all inclusive prices we had to eat out breakfast, lunch and dinner making our holiday even more expensive than first expected.

The staff was rude and arrogant.
This hotels only saving grace was the other guests in the hotel and we all had to make a bad situation good! Although the entertainment was satisfactory the music was played too loud.

Having forwarded our complaints to our holiday rep and directly to the hotel we were offered nothing in return and at no stage would I consider customer service was given.

I would not recommend this hotel to any person and certainly not to families.
Rating 0/10

After reading the reviews on here I got very worried that we had made a huge mistake about booking this place! I was so wrong!

As soon as we got from the airport we were made to feel very welcome, we were a little early so we was given our wristbands and was told we could go and have a drink or something to eat until our room was ready! We went back fifteen mins early to get our room sorted out and the travel agents had made a mistake in the name booking but it was not a problem and we were given our room key and of we went!

Our room was situtated on the left handside of the pool room 412, yes it did have steps to our room but we are two fit and healthy young girls who dont mind a bit of exercise, after all it was all inclusive and didnt want to get fat lol!

Our room was lovely ten times better than expected, very clean and we had our own upstairs sun terrace, and a bath which was great during the holiday! the room alson contained self catering fascilities if we did not want to eat in the restaurant, also had a fridge!

The hotel food was ok and plentiful, im a very fussy eater, very much a plain jane so when it comes to the food no good asking me, my friend enjoyed it though and tried most of the different dishes at night, there was planty of fruit, fresh juices to drink and the waiters work very hard cleaning up after everyone!

The hotel is located just outside playa, but is literally a 5/10 minute walk to playa and 15 mins to starco and veronicas strip where all the night life is, if you dont fancy the walk its 2 mins in a taxi so not far at all! it is also situated right opposite the water park which is great if you want to go there!

The hotel staff were all very friendly and always smiling to say the long hours everyone puts in, the maids did come twice in a week, changed towels and bedding which was nice to get a clean towel!

The entertainment what can i say, it was very good they had different entertainers in at night to perform a show, elvis, avril taylor, the poodles that did tricks, everything was very good, they have a kids club, where one of the animation team took care of them during the day and at night while adults could relax. there was a quiz, bingo, kids mini disco, adult games, drinking games, all in all very good, hi to chris who worked his pants off the whole week we was there until another one of team turned up on our last night to give him a break! He really worked the crowd, and is very cute to!

We never saw a cockroach at all in our rooms while we stayed there, only time we saw any was when we walked out at night to go to the clubs, I love this place and tenerife and will definitly visit again!

Dont forget to visit Planet Football the bar accross the bridge! great bunch of guys, and cheap drinks to if you get a card of chris! some brilliant singers in there simon cowell would not no what had hit him lol

Thanks everyone at Caledonia Park, we had a great stay!!!!!!!!

To be honest, the hotel was absolutely spot on for 12 very thirsty rugby lads. We had an absolute scream here.

The only down side to the hotel was the food. If you like Pork and Beef then you are ok. Apart from that the evening meal left a lot to be desired but you can get by.

The best part is the alcohol. 2 drinks at a time (the equivalent of about half a bottle of vodka per carry!!). Can not fault the generosity in the servings. I have been on all inclusive before where you can hardly taste the alcohol!

The 2 entertainment staff were absolutely brilliant and worked hard all day to ensure that the kids (and kids at heart) had a lot of fun. Minidisco was brilliant.

We apologise for any excessive noise made around the pool but hey, we were on holiday!! And to think that we had nearly the whole pool playing "bogies" was a joy.

Would definitely recommend going here. The only reason that people say the place is dirty is because ignorant people do not put THEIR rubbish in the bin!!

Book it!!

Well first thing is this hotel is not a 3 star.

When we arrived, we arrived with other tour group. Check in took about 45mins. Then we eventually got to the front of the queue. The receptionist checked our papers, realised we weren't with a travel group and gave us room 104. believe me if you get allocated room 104, I wouldn't even bother moving from reception, because you will just be back to reception when you see the state of the room. We were then allocated a semi decent room, and just stayed there for a week.

The food at the resort is not good at all, we ate out most of the time.

To conclude the hotel is dated, staff very rude, and food is inedible

Firstly can I say that we also read numerous reviews on this hotel prior to going here and would have to agree that this hotel is on the lower end of the scale.

We arrived and were given room 121 (Dont go there) ground floor next to the stage/pool area had a very small patio area which was completely shaded by large bushes, broken table and one chair, really useful for a family of 4.

The apartment was dark, dingy and smelt musty and of urine, mould on walls and no coat hangers in wardrobe. I immediately returned to reception and complained and was thrown a set of keys for a different apartment room 614 whic was of a slightly better standard.

Some of the rooms have been upgraded and when I asked for one of these rooms was told they were all full which was also a joke.

As for the pool are no complaints here, very clean and water nice and warm.

The food in the resturant was ok but not a great choice for the kids, although chips was on the menu at every meal including breakfast.

The poolside snack bar was great for kids had it been open more than a couple of hours a day, opened at 1100 then closed at 1200 re-opened at 1530 until 1700. The bar staff were extremely arrogant towards the children and the rule of only one otem at a time for children was a disgrace. If you wanted a snack and an ice cream the children had to get one then re join the queue. Not really what all inclusive should be.

I have read many reviews regarding the entertainment being fantastic. NOT NOW - There was only 1 lad on his own attempting to oragnise entertainment which was diabolical. The police were called almost every night due to the alleged excessive nosie (louder during the day from the music at the poolside).

All in all the hotel is ok but not wothy of 3 star, if going make the most of it but in all honesty I would look to change hotel if you have the option.

Tenerife is a fantastic holiday resort but the Caledonia Park unfortunately does not live up to its 3 star rating

There is nothing major wrong with this hotel but a multitude of small things that certainly add up. On arrival we were given room 104 which was a disgrace and border-line dangerous. The shutter doors would not open, the kitchen units were ready to collapse and the whole room was dim and musty. On return to reception we were moved, after some insistance, to a refurbished room which was really nice and faced the waterpark ,quite a trek with 2 lifts and loads of steps but well worth it.

The staff there are not exactly friendly and quite often rude and surly and do not expect to relax outside after the evening entertainment has finished as the waiting staff cannot wait to remove the tables and make a point of banging the furniture around to make you more uncomfortable. The same can be said of the dining room (they even switched the lights off as you were eating).

The entertainment was not too bad, the lad tried very hard and did a good job in difficult conditions(comedy Elvis is well worth watching)and as a previous review mentioned he is having a problem with a neighbouring hotel over noise levels which is making it difficult for him.

The whole complex is in need of some tlc and is showing its age and if you dislike cats don't go as the place is full of them (I heard a child got badly scratched by 1 but don't know that for sure but if you have kids just take care as these cats are living wild).

The hotel is up a steep hill and to get into the town you have to cross a few busy junctions so care is needed with kids(don't rely on the cars stopping at crossings as some will and others don't).

Now for the worst part the food, there was very little choice and I spent a lot of money eating out as did a lot of others(one morning there was even roast pork+gravy for breakfast). For chilren there is even less choice unless they want chips for every meal including breakfast. Having said that we had no stomach problems and didn't hear of anyone else suffering.

All in all you can have a decent time there but be prepared,if you can change hotel then I would do so but if not then try not to let it spoil the holiday as there is plenty in the surrounding area to do(for any tickets or excursions see Don outside the Laguna park its cheaper than paying on the gate)

We had read the reviews before we went and were quite concerned.

I have to say we were pleasantly surprised. Our room was clean (531) and we had a huge balcony which overlooked the pool.

The snack bar was great although I did suffer with a bad stomach and didn't eat very much from the restaurant. Don't get me wrong the food was good, but my stomach just couldn't take it so I stuck with the snack bar when I could, think its the gravy smell ( but I don't like gravy)

The bar service was great, the staff really friendly.

I would like to thank Matt and the young girk whose name I forget( i'm so sorry) for making our holiday.

We went to Planet Football most nights and had a ablast. My husband even got up on Karaoke for the first time ever ( he's 37!!! and doesn't do singing)

At the end of the day you get what you pay for. I didn't hear anyone complaining whilst we were there and everyone was having a great time.