104 Reviews
Traveller Rating
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Excellent9
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Very Good31
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Good25
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Average23
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Poor15
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We went self catering, the hotel was very clean except the food and stick tables at the restaurant, which were cleaned if your asked. We ordered a take-away from the hotel restaurant once, chicken and pizza. The pizza was thin, rock hard and broken. It was tasty though.
The location of the hotel was poor. It was about 1/2 an hour from the nearest beach, the Veronica strip was about 1/2 and hour or more by walking. It was a steep hill to get to the hotel, we caught a taxi on the way up in the evenings when it was most hot to climb up.
The hotel staff were friendly and helpful. They had cleaners on hand, a few men carrying cockroach spray with them. They had cockroach spray in the apartments too for you to use. We did find some cockroaches in the apartments, in the bathroom and on the bedroom walls. It wasn't too disgusting because there weren't many. There were alot of cats though, they didn't harm you but they do follow. With some shoo-ing they did go away.
The entertainment was far too late. It was listed that the shows started at 9.30pm but in actual fact it didn't begin til after 10pm. There was a snake show which was meant to start at 9pm but they brought the snakes out at 11.45pm when we were too tired to sit and watch. They have the Dj's playing music and they do play bingo too.
I wouldn't revisit the hotel again because of its poor location.
Although it was a very nice complex, a huge swimming pool and great views at sunset time just waking up and the hill was too tiring. It is manageable but not good for children.
Travel operator: My Travel
Travel operator: My Travel
Went self catering but used the bar/restuarant most nights. The food was great value for money and the bar staff were great. Especially Juan and Avi (mini-me)
Ok there are a few cats about, but they are harmless and added a friendly atmosphere to the complex. I didn't have any problems with them.
Reception staff were great, very good English, they managed to have a conversation with me when I was drunk.
Entertainment was brilliant. Tim is a great laugh and him and his Spanish amigo make a great pair.
Looking at booking for next year already.
Travel operator: My Travel
Travel operator: Airtours
Travel operator: My Travel
Woke up in the morning went to breakfast , food was ok not brilliant .
Went to the pool to find it was shut because of the night before. Glass bottles , pizza boxes , sunbeds and rubbish out the bin had been thrown in there the night before.
Located up two pretty steep hills wouldnt recommend for the less mobile , not to much of a distance from town.
Hotel staff were very friendly although weren't willing to help with the noise.
No entertainment at all except for the 'kids' disco.
Worst of all it was that when we were staying there, got a phone call off my Gran saying that it was on Holidays from Hell the night before !!!
I really wouldnt recommened this hotel unless you travelling 18 - 30 yrs old as this cannot be a relaxing hoilday.
Would definatly not go there again if somebody paid me!!!!
Sorry to put a damper on your holiday if your going there anytime soon !
Travel operator: airtours
Travel operator: Airtours
the location was of putting for me lol as i was knackered,
but then again i lost a few pounds, The apartments were
spotlessly clean maids brill reception staff
very friendly,would go back anytime.
Travel operator: mytravel
Although the Hotel is on a hill all the amenities are easy to get to and it helps you to get fit (we are both over 60). The food is ok, the Hotel staff are very helpful and we found the rooms were kept in a clean and tidy condition, the beds were changed every 2 to 3 days or so. There are plenty of cats around the living area but we don't mind that as we like cats and we certainly did'nt see any other insects or creepy crawlies.
My only complaint would be it can sometimes be a bit noisy with people going to bed very late or leaving the Hotel at sparrow's to go home but you accept that as its a part of the holiday routine in any Hotel.
All in all we enjoyed our holidays at the Luguna Park 2 and would recommend it to anyone.
Travel operator: Mytravel
Travel operator: airtours in although the apartment was reasonably
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