104 Reviews
Traveller Rating
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Excellent9
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Very Good31
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Good25
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Average23
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Poor15
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We were pleasantly surprised although it was more of a family hotel a group of lads from london shouldnt really have liked it but we did and we wanted to stay.
The staff were always friendly to us and the maids were round to our room every morning, the reps or should I say rep was always helpful and guys your in a hot country and if your not expecting there to be cockroaches then your dreaming!! Thats like saying you wold be shocked to see wax in a wax museum..lol!!
Pool was massive and the food was alright down at the bar by the pool I mean. We always found a sunlounger with no bother and the only thing that really bothered me was the fact that alot of people from outside of the hotel were using our pool.
I realise were young lads so the hills didnt really bother us that and the fact that we got a cab to everywhere anyway.
Travel operator: Going Places
The hotel staff were extremely helpful and pleasant.
The food was edible but wasn't great, it was only ever warm and there was never a huge choice but it was fine for the week that we spent there.
The location of the hotel wasn't great as it was at the top of a hill but in Tenerife what do you expect, taxis are easy to come by and relatively cheap!!
There were a number of activities available in the day time but the things going on in the night time made you leave the hotel and go in to town it was awful!!! oh well!!!
I would visit again but would probably stay self catering, overall it was a brilliant holiday!!!
Travel operator: direct holidays
Just to put potential guests at ease if you have already booked your hol and are reading the reviews. We stayed half board and the food was fine, I think it's always a gamble with buffet style restaurants but be reassured it was clean and neither of us suffered from a poorly tummy.
The rooms were basic but clean. The location as others have noted is steep but we survived. A cab is approx 4 euros. We had fabulous time just chilling by the pool, which was huge and safe for kids to play in.
It was just a last minute deals for us but I would return again sometime.
Travel operator: Airtours
Very nervous after reading reviews. Had an excellent weeks holiday.
Apartment was spacious though could have done with some upgrading as could the rest of the hotel. We had 2 cockroaches but it is a hot country so what do people expect.
Food was fine, pool excellent and staff friendly and courteous. Steep hill to climb but taxies are cheap. Would not hesitate to return.
Travel operator: Airtours
Food was good.
Only saw one cockroach. Cats were scared of us humans so were not a problem.
Wouldn
Travel operator: airtours
Demanded to be moved first thing as every one should. Worst ever, ask for your money back, you have been warned the place is heaving and dirty.
Travel operator: airtours
The rooms were cleaned 5 days a week and the cleaning staff were very friendly. The bar staff were also friendly with the exception of one certain individual who was extremely ignorant. Having two children so young meant that we were unable to catch any of the entertainment as it didn't start til 23:00
Found the food in the hotel to be a little uninteresting and fairly expensive compared to some of the restaurants in the San Eugenio area which was just down the bottom of the steep hill.
The hill was ok going down, however a taxi would be recommended if you don't like long walks uphill.
The biggest complaint we had was the state of the rooms. In our room one of the electrical sockets was broken exposing bare wires. Also the cooker would not work. These were reported to the rep and nothing was done to rectify this. In the apartment next door the lock on the patio door was broken beyond all repair and yet again nothing was done about it.
We also found the fact that you had to hire a kettle and toaster while self catering extremely cheeky.
Overall would love to go back to Tenerife however not in Laguna Park II
Travel operator: Airtours
The entertainment is fantastic all of the reps and staff are very friendly. There is and arcade room for the kids with a widescreen showing UK TV shows.
The rooms are very nice not to small but just right for families although I wouldn't recommend this property to people who don't like walking up hill.
The pool is very big the food is nice too it is a nice place to visit and I would recommend this hotel to anyone.
If you want a fantastic holiday it is also just next to the aquapark which is great (but wear lots of suntan lotion if you do decide to go there as I burned really quick) but every one should go.
Travel operator: airtours
Peace of mind knowing that your children are well looked after. The day time activities for the kids are great the reps come around asking if any of the children would like to go and join in for agame of footie.
At night the reps are brilliant entertaining the kids. Its good knowing that you can just sit and relax and let other people look after your kid safely. I would go back time and time again.
You've got the Aquapark just over the road and I would recommend going there. Every time I go to Tenerife I go there,the dolphin show is out of this world.
I've booked to go back this year and I am taken my nephew as well.
Look forward to seeing every one there
Travel operator: airtours
The rooms were very clean, I couldnt say how many times the maid had been, as I was hardly in the apartment, so I never took much notice.
I ate a couple of times in the hotel and found the food ok, well presented and the service was fine.
The location of the hotel was disappointing. Being right at the top of a hill, the description by all the brochures say P-D-L-A but as the water park is actually in Costa Adeje and the hotel is beyond that, then really the hotel is in Costa Adeje.
It cost 5 euro from Veronicas/patch to the hotel, so that wasnt too bad.
The staff at the hotel were great, Spencer the dj/compere was great and frank (Pitu was his nickname) who worked the bar was very friendly, and was always ready to serve you.
The entertainment was ok for what I saw, a drag act called bitter and sweet, 3 female dancers( dont sit too close to the front as you may get dragged up on stage, (which I found out, too late)
Would I visit this hotel? yes and no, I wouldnt stay there, purely because of the location, everything else about it was fine. I found it too far away from things, ideal for the Water Park, and the Marina, too far from the real night life.
I am on holiday again in August and plan to pop in and say hi to everyone I got to know while I was there,
Travel operator: Mytravel
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