104 Reviews
Traveller Rating
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Excellent9
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Very Good31
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Good25
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Average23
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Poor15
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 2 months ago
Before we travelled to Laguna Park 2 I read some of the reviews and was quite worried what the Apartments would be like. But I was really really pleased, the rooms were basic but clean and for the amount of time you spend in them, they were fine.
The cleaners came in everyday and were very polite and hardworking. For the week we were there we only saw 1 cockroach, totally the opposite of what some people were saying - but we did not go looking for them !!!!
There were a few stray cats hanging about, but if you didnt encourage them, they did not come near you.
The food was great in the half board restuarant, and the pool bars snacks were cheap and nice. All the staff were very polite in the bars and the evening entertainment was great.
It was good fun for both kids and adults, there was a quiz and bingo every night, and then a good family show to follow 10/10 .
The hill was a bit tough pushing a buggy, but if you take your time its okay. It only takes 5 mins to get to a strip of bars and restuarants which are great, from footy to food you are sorted on there.
Lovely place called Chaplins on this strip which serves really lovely food, and makes the kids really welcome. I would deffo come back.
The cleaners came in everyday and were very polite and hardworking. For the week we were there we only saw 1 cockroach, totally the opposite of what some people were saying - but we did not go looking for them !!!!
There were a few stray cats hanging about, but if you didnt encourage them, they did not come near you.
The food was great in the half board restuarant, and the pool bars snacks were cheap and nice. All the staff were very polite in the bars and the evening entertainment was great.
It was good fun for both kids and adults, there was a quiz and bingo every night, and then a good family show to follow 10/10 .
The hill was a bit tough pushing a buggy, but if you take your time its okay. It only takes 5 mins to get to a strip of bars and restuarants which are great, from footy to food you are sorted on there.
Lovely place called Chaplins on this strip which serves really lovely food, and makes the kids really welcome. I would deffo come back.
Travel operator: Direct Holidays
Recommended
18 years 3 months ago
Just arrived home from Laguna Park II.
Stayed on a self catering basis - thankfully because my family order food for takeaway and I can only describe it as awful although the food at the snack bar at the pool was grand.
Apartments are basic but adequate and the cleaners do do their best to keep it clean however the complex could do with a sprucing up and painting.
Yes the complex is up a hill but depending on which hill you take one is easier than the other but a taxi will only cost 4 euro up and it is a pleasant walk down be careful not to slip on the pavements and be careful with children crossing the bridge over the motorway and especially the zebra crossings as many of the drivers fail to stop.
The staff were ok - some nicer than others but then again that is the same all over the world - however the reception staff were not always helpful and sometimes did not want to be bother.
The entertainment within the complex was excellent and Stacey provides great entertainment for all. However more could be done for kids but in saying that there is a great bouncy obstacle course which is put into the pool for the kids a couple of days a week and mini golf, table tennis and tennis is available for older children but not much for the younger kids.
The pool is fabulous and plenty of room around it however be prepared to rise early to get a sunbed and if necessary an umbrella if you go down after 10.00 o'clock you have no luck.
Overall you get what you pay for and considering this was a cheap late getaway it was ok but I would not be in a hurry back.
A final word of warning if you do not like cats then do not go there are loads of them as well a cockroaches although none in our apartments.
On a postive point, there is a laundery availabe and with small kids this was an added bonus - tokens are 5 euro and available a reception.
Stayed on a self catering basis - thankfully because my family order food for takeaway and I can only describe it as awful although the food at the snack bar at the pool was grand.
Apartments are basic but adequate and the cleaners do do their best to keep it clean however the complex could do with a sprucing up and painting.
Yes the complex is up a hill but depending on which hill you take one is easier than the other but a taxi will only cost 4 euro up and it is a pleasant walk down be careful not to slip on the pavements and be careful with children crossing the bridge over the motorway and especially the zebra crossings as many of the drivers fail to stop.
The staff were ok - some nicer than others but then again that is the same all over the world - however the reception staff were not always helpful and sometimes did not want to be bother.
The entertainment within the complex was excellent and Stacey provides great entertainment for all. However more could be done for kids but in saying that there is a great bouncy obstacle course which is put into the pool for the kids a couple of days a week and mini golf, table tennis and tennis is available for older children but not much for the younger kids.
The pool is fabulous and plenty of room around it however be prepared to rise early to get a sunbed and if necessary an umbrella if you go down after 10.00 o'clock you have no luck.
Overall you get what you pay for and considering this was a cheap late getaway it was ok but I would not be in a hurry back.
A final word of warning if you do not like cats then do not go there are loads of them as well a cockroaches although none in our apartments.
On a postive point, there is a laundery availabe and with small kids this was an added bonus - tokens are 5 euro and available a reception.
Travel operator: My Travel
18 years 4 months ago
We have just arrived back from our holiday at Laguna park 2 and I must say you lot who did not like it and scared me are completely wrong.
The apartments are really clean, maids came every day apart from Thursday and Sunday. There are a few little buggers around but we got spray and sprayed our room every night before going out and it kept them away. I have had alot more basic places than this before as got a sitting area with TV, bathroom with bath and bedroom which had comfy beds no springs coming out and had alot of storage space.
Pool was the biggest pool I have ever had and was clean, was a lot of free activities in one section of the pool which everyone can take part in so thats good.
There is a bit of a hill down to the beach but I would'nt call it a cardiac hill and if your going into Veronicas yes you do need to get a cab which will be about 4 euros.
So listen anyone who's booked to stay here you will have a good time.
The apartments are really clean, maids came every day apart from Thursday and Sunday. There are a few little buggers around but we got spray and sprayed our room every night before going out and it kept them away. I have had alot more basic places than this before as got a sitting area with TV, bathroom with bath and bedroom which had comfy beds no springs coming out and had alot of storage space.
Pool was the biggest pool I have ever had and was clean, was a lot of free activities in one section of the pool which everyone can take part in so thats good.
There is a bit of a hill down to the beach but I would'nt call it a cardiac hill and if your going into Veronicas yes you do need to get a cab which will be about 4 euros.
So listen anyone who's booked to stay here you will have a good time.
Travel operator: my travel
Recommended
18 years 4 months ago
Just got back from one of my best holidays I
Travel operator: sun holidays
Recommended
18 years 5 months ago
Travelled to Laguna Park 11 with Direct Holidays, this place is on the side of a very.. very steep hill! Be warned...
Stayed half board and food was ok , however not much variation and same stuff appeared for several days in different disguises.. chicken, then chicken soup !
Lets be realisitic this place is basic, and you get what you pay for, however both of our neighbouring appartments were broken into during the week we stayed and we were woken up by police on another night.
Staff were all very polite and room cleaned as per published rota... however reception staff are worst I have ever experienced, not interested in anything said to them and would walk off in mid conversation.
Overall pay extra
Stayed half board and food was ok , however not much variation and same stuff appeared for several days in different disguises.. chicken, then chicken soup !
Lets be realisitic this place is basic, and you get what you pay for, however both of our neighbouring appartments were broken into during the week we stayed and we were woken up by police on another night.
Staff were all very polite and room cleaned as per published rota... however reception staff are worst I have ever experienced, not interested in anything said to them and would walk off in mid conversation.
Overall pay extra
Travel operator: Direct Holidays
18 years 6 months ago
Cardiac Hill they call it!!!!! Now we know why.
Cockroach city I thought was just as apt! The apartments were basic to say the least and not very clean, I could have lived with that but the cockroaches was a different matter they were everywhere.
The entertainment was ok.
The weather was a complete disappointment barely reaching 70 degrees and thick grey cloud every day until at least 2pm if not all day came back whiter than I went !!
All in all a huge let down from start to finish....never again !!!
Cockroach city I thought was just as apt! The apartments were basic to say the least and not very clean, I could have lived with that but the cockroaches was a different matter they were everywhere.
The entertainment was ok.
The weather was a complete disappointment barely reaching 70 degrees and thick grey cloud every day until at least 2pm if not all day came back whiter than I went !!
All in all a huge let down from start to finish....never again !!!
Travel operator: my travel
18 years 7 months ago
Booked allocation on arrival for las americas and allocated this apart hotel in Costa adeje, reps told us that las americas is the general area and that 95% of allocation on arrival go to this complex?
Requested to be moved however were offered a hotel in north of island for an extra 450 euros (rip off) and refused. hotel rating is a joke as rooms were filthy, oven knob markings were worn away and you couldnt tell if oven was on or off unless you touched the rings (ouch) springs were protruding through matresses and pillows were dirty,lumpy, split with foam sticking out and about 15 years old?
Bathroom taps and hoses were rusty basically the rooms are very run down,smelly and in need of a complete revamp! Bed linnen changed once a week and towels twice a week.
Pool was nice size and apparently heated saltwater (according to the signs on site)however absouloutly freezing. Main entertainment started at 11pm each night (no good if you have small children)Location is up cardiac hill - keeps you fit and works off the greasy cold breakfasts.
Although love Canaries would not stay here again if you paid me too.
Requested to be moved however were offered a hotel in north of island for an extra 450 euros (rip off) and refused. hotel rating is a joke as rooms were filthy, oven knob markings were worn away and you couldnt tell if oven was on or off unless you touched the rings (ouch) springs were protruding through matresses and pillows were dirty,lumpy, split with foam sticking out and about 15 years old?
Bathroom taps and hoses were rusty basically the rooms are very run down,smelly and in need of a complete revamp! Bed linnen changed once a week and towels twice a week.
Pool was nice size and apparently heated saltwater (according to the signs on site)however absouloutly freezing. Main entertainment started at 11pm each night (no good if you have small children)Location is up cardiac hill - keeps you fit and works off the greasy cold breakfasts.
Although love Canaries would not stay here again if you paid me too.
Travel operator: Airtours
18 years 7 months ago
Overall basic accommodation, however cost to stay
Travel operator: booked independently
Recommended
18 years 9 months ago
Arrived late Fri night so had to stay but first thing next morning moved. Had to pay
Travel operator: sunmaster/airtours
18 years 9 months ago
Arrived early hours saturday morning very tired and just wanting to go to bed. When we first saw our room I've got to say I was dissapointed but tried to get some sleep first.
When we woke up a few hours later reality hit and I realised what a dump it was. Luckily I had packed washing liquid and bacterial wipes.
I washed enough cups, plates and cutlery to get by for the week but when I washed the cutlery holder I was very nearly sick with the gungy mess inside. This put me off even making a cup of tea.
We used the room as a place to store our things and sleep and went out every morning returning to get changed and going out again at night. The entertainment in the bar area was on a couple of nights very good and the main area was very good for entertainment as well.
We walked there and back twice a day and at the end of the week I felt very fit and toned, so great if you want a bit of exercise.
I would never return to Laguna Park 2 unless it had a complete make over first.
When we woke up a few hours later reality hit and I realised what a dump it was. Luckily I had packed washing liquid and bacterial wipes.
I washed enough cups, plates and cutlery to get by for the week but when I washed the cutlery holder I was very nearly sick with the gungy mess inside. This put me off even making a cup of tea.
We used the room as a place to store our things and sleep and went out every morning returning to get changed and going out again at night. The entertainment in the bar area was on a couple of nights very good and the main area was very good for entertainment as well.
We walked there and back twice a day and at the end of the week I felt very fit and toned, so great if you want a bit of exercise.
I would never return to Laguna Park 2 unless it had a complete make over first.
Travel operator: broadway travel
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