51 Reviews
Traveller Rating
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Excellent28
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Very Good19
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Good3
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years ago
as people have stated this hotel has the location,it is well run and very clean.my gripes are aimed mainly at the hotel to improve it even more?
1,rooms should have an iron & iron board not as i found out a charge for 6 euros,which is a cleaners perk ie the iron was a previous guest one,English plug as well???
2,rooms need more plugs,i found two,and one was for the TV,other in bathroom???
3,breakfast,bacon was undercooked many times,and no English sausage??
4,dinner,forget the soup,it was not very tasty,why cant they do chicken or tomato,minestrone instead of the left over veg option???
and lastly this compulsion to wear shoes & trousers with the air-con off, not very comfortable,out of date,and frankly a bit dated???
as i said,this is to improve what i consider a very good hotel,i will rtn,and i strongly recommend it.
1,rooms should have an iron & iron board not as i found out a charge for 6 euros,which is a cleaners perk ie the iron was a previous guest one,English plug as well???
2,rooms need more plugs,i found two,and one was for the TV,other in bathroom???
3,breakfast,bacon was undercooked many times,and no English sausage??
4,dinner,forget the soup,it was not very tasty,why cant they do chicken or tomato,minestrone instead of the left over veg option???
and lastly this compulsion to wear shoes & trousers with the air-con off, not very comfortable,out of date,and frankly a bit dated???
as i said,this is to improve what i consider a very good hotel,i will rtn,and i strongly recommend it.
Travel operator: diy
Recommended
17 years 2 months ago
stayed in a pool view room. excellent with our own sunbeds. couldn,t fault anything apart from the fact that the sunbeds by the pools had towels on them as early as 7am. maybe a system of allocating the sun beds would benefit everyone.staff were polite and helpfull. were given a courtesy room at no extra cost.food was great,rooms spotless. would visit again.
Travel operator: thompsons
Recommended
17 years 2 months ago
Just returned from the vulcano and cannot recommend enough. Hotel and rooms spotless clean towels daily sheets every other day, we did not have superior room but there was nothing to fault, views over sea and very spacious.
The food was excellent spoilt for choice, nothing repeated in the 2 weeks we were there. There is a carvery, and show cooking area with different choices nightly, and try the omelettes made to your taste for breakfast!
The location was ideal, shops small bars and restaurants in abundance, but area around hotel is quiet. For disabled/people with walking difficulties the area is flat and accessable.
The entertainment was varied the only downside is the entertainment area is badly thought out, with pillars everywhere making visibility of shows limited, saying that it was packed each night, you can go over to the sister hotel, bitacora which has better viibility.
I believe this hotel was at near capacity for the duration we were there and i read a comment about the age old towels on sunbeds problem!! Yes this was going on in fact we spotted the culprits as early as 6.30am, and i would estimate the guests were 95% british, we had no problem getting them though.
I would say this hotels guests are mainly older people, and middle aged couples, not recommended for under 30's or families. Iam in my forties and enjoyed it here.
I would certainly return to the vulcano, and hope to do so in the near future.
The food was excellent spoilt for choice, nothing repeated in the 2 weeks we were there. There is a carvery, and show cooking area with different choices nightly, and try the omelettes made to your taste for breakfast!
The location was ideal, shops small bars and restaurants in abundance, but area around hotel is quiet. For disabled/people with walking difficulties the area is flat and accessable.
The entertainment was varied the only downside is the entertainment area is badly thought out, with pillars everywhere making visibility of shows limited, saying that it was packed each night, you can go over to the sister hotel, bitacora which has better viibility.
I believe this hotel was at near capacity for the duration we were there and i read a comment about the age old towels on sunbeds problem!! Yes this was going on in fact we spotted the culprits as early as 6.30am, and i would estimate the guests were 95% british, we had no problem getting them though.
I would say this hotels guests are mainly older people, and middle aged couples, not recommended for under 30's or families. Iam in my forties and enjoyed it here.
I would certainly return to the vulcano, and hope to do so in the near future.
Travel operator: direct
Recommended
17 years 4 months ago
We travelled here this July and it was the best hotel i saw. Inside it was so clean and all the staff spoke good englishe and were very helpful.
At meal times there was a hugh selection of food and most of the time i didnt know what to choose. As soon as anything was getting low it was changed streight away.
The rooms were fabulous with a great view over the town. If you are worried about noise it is not noisey near the hotel. At night we walked into town which was about a 5 minute walke, where you can watch the water fountain danceing to the music, sit in the bar or play crazy golf.
In the day time there are activities on from 10 in the morning till 3 in the afternoon these include mini golf, water polo, french boules, pool, archery, darts, pistol shooting, rifel shooting and table tennis.
i would not think twice about going back here i can not fault this hotel in any way at all.
At meal times there was a hugh selection of food and most of the time i didnt know what to choose. As soon as anything was getting low it was changed streight away.
The rooms were fabulous with a great view over the town. If you are worried about noise it is not noisey near the hotel. At night we walked into town which was about a 5 minute walke, where you can watch the water fountain danceing to the music, sit in the bar or play crazy golf.
In the day time there are activities on from 10 in the morning till 3 in the afternoon these include mini golf, water polo, french boules, pool, archery, darts, pistol shooting, rifel shooting and table tennis.
i would not think twice about going back here i can not fault this hotel in any way at all.
Travel operator: First choice
Recommended
17 years 5 months ago
Fantastic hotel. Perfect for couples. We stayed in a superior room which overlooked the pool. I would recommend you upgrade as the view is spectacular. Food was lovely, especially when cooked fresh on the hot plate. Very clean throughout. This was our first time at the Vulcano and will be going back again. We didn't sit in at night but the entertainment lounge was always busy at night, so it must be ok. The only negative comment is the work going on at the pool area, we were not advised and it did get very noisy during the day, however the work will be complete by now. We had a brilliant time, didnt want to leave and sorry we only booked a 10 day stay, next time will be 2 weeks.
Travel operator: My Travel
Recommended
17 years 7 months ago
We have just returned from 2 weeks in the Hotel Vulcano and can honestly say we thoroughly enjoyed it.
The hotel is excellent and the staff very efficient and friendly, the Animacion team especially are a knock out.
Our only grumble would be that the main course food at evening meal was a bit hit and miss in quality, with some items being over or under cooked.
The breakfasts were fine, especially the fresh made omelettes, and the starters and deserts were OK, but the bit in between needed some improvement.
Location of hotel is superb and the entertainment was good enough to stay in for but there is a row of show bars very near for those who might want more variety.
Would not recommend this hotel to younger families with children as they don't have kids clubs and the sister hotel the Bitacora just across the road would be better, but for older couples the Vulcano is a great place to stay.
The hotel is excellent and the staff very efficient and friendly, the Animacion team especially are a knock out.
Our only grumble would be that the main course food at evening meal was a bit hit and miss in quality, with some items being over or under cooked.
The breakfasts were fine, especially the fresh made omelettes, and the starters and deserts were OK, but the bit in between needed some improvement.
Location of hotel is superb and the entertainment was good enough to stay in for but there is a row of show bars very near for those who might want more variety.
Would not recommend this hotel to younger families with children as they don't have kids clubs and the sister hotel the Bitacora just across the road would be better, but for older couples the Vulcano is a great place to stay.
Travel operator: Portland
Recommended
17 years 7 months ago
Had a lovely two weeks at this hotel and could not fault it.
The rooms are very comfortable, and the food is very good with a good choice, in a very pleasant dining room.
We were warned about the work in the pool area before we went, and sometimes it was a pain, but they offered the use of the Bitacora sister hotel across the road if you wanted, which was also very nice and we had lunch there a couple of times. The work is due to finish on 31 May.
The entertainment was pretty good for a hotel, and the italian tenor is not to be missed, but there is plenty of alternatives in the area.
The immediate area is quite flat and easy to get about with the local buses stopping just outside. The clientele are generally of the older variety, as we are, and very few children, bless them, and a lot of them are repeat visitors which speaks for itself, as once you have stayed here you can see why.
Excellent
The rooms are very comfortable, and the food is very good with a good choice, in a very pleasant dining room.
We were warned about the work in the pool area before we went, and sometimes it was a pain, but they offered the use of the Bitacora sister hotel across the road if you wanted, which was also very nice and we had lunch there a couple of times. The work is due to finish on 31 May.
The entertainment was pretty good for a hotel, and the italian tenor is not to be missed, but there is plenty of alternatives in the area.
The immediate area is quite flat and easy to get about with the local buses stopping just outside. The clientele are generally of the older variety, as we are, and very few children, bless them, and a lot of them are repeat visitors which speaks for itself, as once you have stayed here you can see why.
Excellent
Travel operator: Portland
Recommended
17 years 8 months ago
Excellent spotlessly clean.
Food 5 star.
Would go again
Food 5 star.
Would go again
Travel operator: first choice
Recommended
17 years 9 months ago
This was our second visit to this hotel and standards are still as high as ever. Rooms clean and spacious, pool fine but not pretty, staff wonderful and food is still outstanding - A huge choice every evening including smoked salmon and fillet steak. Happy hour is from 6pm - 7pm and at 10pm the professional shows start, most of them are of a good standard.
We visited at half term and there were hardly any children in the hotel (as it doesn't have a children's club)most of the guests were returning senior citizens who had been coming to the hotel for years and knew all the staff by name.
A peaceful, sunny week away, we will be returning next year.
We visited at half term and there were hardly any children in the hotel (as it doesn't have a children's club)most of the guests were returning senior citizens who had been coming to the hotel for years and knew all the staff by name.
A peaceful, sunny week away, we will be returning next year.
Travel operator: Booked direct with hotel
Recommended
17 years 11 months ago
Just returned from New Year holiday at the Vulcano hotel.
As previous reports have said it's very hard to find fault with this hotel.
Sunbed/towel situation was not as bad as I thought it would be.
We found the entertainment during our stay was good with tribute artists to Abba,Bee Gee's and Dianna Ross plus a good tenor called Roberto.
Food was excellent and varied and i didn't have chips at all during the 2 weeks 'fraid other half succumed every night!!The Gala meal on New Year's eve was something else,i'm just glad l lost weight before we went.
The hotel was spotless but we never saw a cleaner only the roommaids.
We have a Spring card and would recommend you apply for one as you get 15% off everything you buy in the hotel even during happy hour!
The hotel staff are very friendly. Hotel situated in a very nice part of Las Americas with some nice bars close by.
We will certainly be returning to the Vulcano and would recommed it.
As previous reports have said it's very hard to find fault with this hotel.
Sunbed/towel situation was not as bad as I thought it would be.
We found the entertainment during our stay was good with tribute artists to Abba,Bee Gee's and Dianna Ross plus a good tenor called Roberto.
Food was excellent and varied and i didn't have chips at all during the 2 weeks 'fraid other half succumed every night!!The Gala meal on New Year's eve was something else,i'm just glad l lost weight before we went.
The hotel was spotless but we never saw a cleaner only the roommaids.
We have a Spring card and would recommend you apply for one as you get 15% off everything you buy in the hotel even during happy hour!
The hotel staff are very friendly. Hotel situated in a very nice part of Las Americas with some nice bars close by.
We will certainly be returning to the Vulcano and would recommed it.
Travel operator: Portland
Recommended
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