51 Reviews
Traveller Rating
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Excellent28
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Very Good19
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Good3
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Average0
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: first choice
We were located in a room on the 0 floor which is situated by the pool area it was a fantastic room with our very own patio with our own sunbeds, brolly, table and chairs. It was great not having to reserve a sunbed with a towel.
The food was fantastic, and so were the staff so very helpful. They all had a job to do and they did it so well.
The hotel was spotless, the reception area was so cool and inviting the entertainment was very good.
The Vulcano is situated in a nice area yet was near shops and bars of every description you just could not go wrong would suit everyone.
Thanks for a wonderful holiday
Travel operator: direct holidays
We had a gorgeous room although we never paid for a big room we did ask for a double bed (at no extra cost) so we got the standard sized room but, with an extra sitting area which was huge.
The evening meals were glorious not one bad meal had! The breakfasts were not so good we have had much better at other hotels but, having said that the breakfasts were not that bad.
Sunbeds seemed to be a problem certainly during our 2nd week as it seemed to be getting busier we always managed to get one (well two) so no problems there.
The staff are very attentive though in the dining room that could bve a bit annoying once you have eaten your last mouthful and put your knife and fork down whoosh! the plate's gone! The tables were also a little close together although we used to take our meals at not so busy times so that wasn't too much of a problem but, I would imagine at busy times it could be a bit of a nightmare.
The hotel is exceptionally clean and very welcoming, all in all an enjoyable stay.
Travel operator: Portland Direct
We have no complaints at all regarding our thoroughly enjoyable stay there, although the entertainment could be improved upon.
Travel operator: Thomas Cook.
Our room was always kept clean and never found anything not cleaned properly. The staff were always very happy to help with anything.
We really liked the location, close to the beach not to far to walk to the big selection of bars with really good entertainment.
We are visting this hotel again in 4 weeks time!!
Travel operator: Portland
Travel operator: Airtours
This is indeed a beautifully appointed hotel, well worthy of its 4 star rating with the reception area decked out as a lush sub tropical garden with a waterfall and an abundance of international flora, labelled for the horticulturalists amongst us. First impressions count for an awful lot and this area exudes a warm ambiance at night with comfortable seating, strategically placed lighting, running water and recorded bird noises, but without the flying insects which would plague such an outdoor setting.
The accommodation itself is exceptionally well appointed, roomy, clean and comfortable but with one small downside namely the double bed. Although large, it consisted of two mattresses butted together which meant there was an uncomfortable ridge in the middle of the bed. This may well of course suit those couples who argue a lot and require distance between each other, but we found it a little annoying and uncomfortable. Sound insulation between rooms was good and the provision of carpets in the hallways meant that noise levels were relatively low during the wee small hours. The air conditioning was just adequate in the rooms but was far from noisy which perhaps suits those amongst us who hate ticking clocks.
On the positive side, the food was of high quality, plentiful with a varied and wide choice at all sittings with several dishes being cooked continuously on the grill which ensured their freshness. A nice touch was the microwave in the dining area for those who like their food very hot and there was never a queue for its use either. Unfortunately you cannot get even a glass of water at dinner unless you pay for it and I felt this detracted a little from the excellent service/food which was always on offer in the restaurant.
The hotel is situated in the nicest part of the resort with good bars/entertainment close by and barely a ten minute walk to the sandy beach. The hotel itself caters in the main for shall we say the more mature guests amongst us and the 'in house' entertainment reflects this and was not to our taste, but then again you cant please all the people all the time. Lager louts were noticeable by their absence and we are sure the hotel would actively discourage any rowdy behaviour in the unlikely event of it occuring. We can only conclude by saying ' enjoy ' as you will be hard pressed to find a better hotel without paying a small fortune for the priviledge. (uxbridge)
Travel operator: portland
The Vulcano is excellent but not perfect. The dining room is rather cramped and can be noisy and I noticed that some wheelchair users did struggle to move around the dining room. The waiters are efficient-perhaps too efficient as they tend to dash around and this is not always conducive to a relaxed atmosphere.We enjoyed a meal at the Vulcano's siter hotel the Bitacora and certainly there was more space between tables and the food was just as good.Just a minor point but obviously important if you have mobility difficulties.
I would say that this is a hotel more suited for adults than children as most guests tended to be middle aged/elderly and I did not see any children (I accept that we did not visit during the school holidays but there were plenty of children on the flight)
Hotel is situated close (5 minute walk) to a clean beach where there are ample sun beds. There are some water sports and I would say that it is a safe area for children as it is fairly small and you would be able to keep an eye on them.
The area is obviously trying to be 'upmarket' and many of the shops sell expensive luxury designer items-jewellery/clothes/electrical goods.If you enjoy browsing then this is a good place to be.
There are plenty of bars and restaurants in the resort and these again a few minutes walk from the hotel which is situated in a quiet area.
If you enjoy going for a stroll then there is a pleasant walkway along the sea front linking Los Cristianos and Playa De LA.
Travel operator: Thomas Cook
We stayed for one week and when we arrived home we changed our August holiday and returned for two weeks! We could not fault this hotel.
The room was good and food, well, what more could you ask for? We are returning again in August, 2006, can't wait!
Travel operator: Direct Holidays
Travel operator: Direct Holidays
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