The food at this AI hotel has been the worst yet. I am not terribly fussy, you get what you pay for and I always try to take into account the amount of people they are catering for. however it was of very poor quality (apart from breakfast).

The maids appeared to clean the room daily but I don't think the ventured onto the balcony very often if at all! The bar area (smoking room tables) had a film of grime usual when the cloth is not being rinsed.

The hotel's prime location is definitely it's best feature. You are right on top of the town centre amidst the shops bars restaurant's. Check out the Steak house beside the Skyrider excellent! Also the Chinese three course set menu + drink all for 8 euros.

The hotel staff were not as pleasant as I have found in other hotels and resorts in the Costa's but put this down to the fact that they were probably hacked off with most of the client

Upon arrival we were pleasantly surprised and thought oh this looks lovely...then we realised it was the restaurant front entrance next door.

Staff not too bad on reception. We requested a ground floor room because of the child we had with us... no... top floor.

We asked only to be told no room available. Room was small damp and cramped. Three beds in clearly a room meant for two only.

Shower room very good the shower was powerful etc. balcony doors very insecure single pained with no glass warnings on. very dodgy balcony rail.

Restaurant very clean etc, food very monotanous. chips veal fish etc every day, gets too much.

At night entertainment very poor. Except we went for new year and the gala meal was excellent and the nights entertainment was okay.

Would not go back though.

Stayed in casino royal, royal, what a joke. The noise level from other holidaymakers was terrible, no consideration for anyone else. We were allocation on arrival so did not know anything about the hotel. The food was terrible, nearly always cold, so we ate out. This hotel is no way a 3* needs to be reassed by companies using it.

Its not the Ritz but you wont pay Ritz prices either.

From reading the other posts I was a bit apprehensive even though we were 7 blokes.

The hotel does need a facelift but is in a decent spot and attracts mostly those on a budget-I think it depends when you go as to how many rowdies etc are there. The majority however are enjoying the all day food and drink keeping themselves to themselves I would suggest that families think before booking.

The infamous lifts were working but only held 4 people each which gave problems for the elderly or those with kids. On the 2nd floor we were ok walking.

Rooms were clean but basic and the staff did a good job trying to keep them that way-the dark green paint has had it. There was some road noise at the back but not enough to bother us really. Only problem was on the last night from a couple in about room 262 (you know who you are) who ended up smashing the patio door. I reported it to security to pay them a visit and hope they paid him the damages.

No carpets on the corridors added to the echo noise. Our room had 3 beds and wasnt cramped.
The bar Im afraid is like a dungeon - black/brown. The AI meant queuing at times but was good value. Entertainment was naff.

Food wasnt the horror I expected-3 buffet meals plus snacks served in a surpisingly quite and pleasant room were very enjoyable. Yes chips galore but fresh salads/cold meat/pasta as well everyday so no excuses.
Staff we found were ok -even when we changed our taxi booking 3 times.

Pool area is split level but not overcrowded when we went but water cold.

We tried out the R Star and R Beach which are both ok places but a fair walk away.

Overall great value. Give it a go for 3 nights. Right now text has it 3 nts at 59 quid.

We are so glad to be home after spending a week in what we can only describe as hell.

When we first saw the hotel we thought wow it looks great, but how disappointed we were when we got inside. There was plastic glasses all over the table in the reception area, and we were allocated a room on the 5th floor. We found we had to carry our luggage up 10 flights of stairs as the lifts weren't working this was apparently the norm, after 2 days we complained we couldn't keep walking up and down all those stairs as 1 of the kids had asthma so we were moved on to the 1st floor. Only to be kept awake all night with the noise, and when we say noise we mean fighting in and just outside the hotel which the staff didn't do nothing about. Doors being banged and kicked, and when there was no noise we still couldn't sleep because the rooms was that stuffy because they had the heating on, why we don't know because it wasn't cold.

The rooms were kept cleanish, but it was a waste of time putting the don't disturb sign on the door because the cleaner still came in your room. The size of the rooms was laughable 4 of us in a twin room with itchy blankets and sheets with cig burns in them.

The food was very boring and bland, chips for every meal, and they was always cold.

The staff are very unhelpful didn't give 2 hoots for anyone`s feelings, all you got was no comprenda.

Entertainment didn't exists nothing at all for the kids to do, so we can honestly say this is the hotel from hell, and the sooner it's pulled down the better.

So if your thinking of going, please please think again don't put yourself through what we went through.

Well,where do I start! Got there ok hotel entrance looks ok you get in and it starts got our keys on fifth floor, lifts never work get to your room 4 beds stuck together no space to unpack, pretty clean .

Food was terrible 3 kids hotel dosen't cater for them at all.We ate out sometimes.Entertainment there was none apart from disco and drunken dancers!. Outside hotel was a building site. Weather was good for three days so of to the pool we went no rush for sun beds we all got them every day.

Pool was very cold,an no pool attendant either,kids all got a very bad stomach bug i was never so glad to get home to the cold scotland we all moan about never again will we be back to Lloret de Mar or the casino and my advice if you are going is change it quick!

I got a good deal I thought well I got a big shock.

I went to the Casino Royal with My husband and 7 yr old. We paid

Got to the reception at 10pm and picked up our keys - they checked us in efficently as we were given our all-inclusive cards. Used the working elevators and dropped off our bags and went straight to the bar after going to the rather ominous and dark looking snack bar, we were faced with cold chips and "beef" burgers. Was not impressed. At 11:15pm we were in the bar with all-inclusive (AI) cards in hand and drank stupendously to midnight, when the bar closes. AI drinks are served in half pint slim beakers, you are only allowed two at a time per card. So, if you take your mates cards up - you can get 8 drinks - this is a tip and worked most of the time for us, but it's best to take a mate up with you, after all - you'll need help taking the drinks back to your table.

Our room consisted of 4 beds in a row in a smallish room, we basically were all on one giant bed with little room to maneuveure, as we were a party of four that had paid

We arrived at the Hotel Gran Casino Royal on a Saturday morning around 10.00am and were shocked to hear the amount of noise coming from the pool area.

Reception gave our cards for all inclusive and told us to take our cases upstairs to a room where they could be kept until our rooms were ready at 1.00pm. Well, the room for the cases was the lounge area at the end of a very smoked filled bar. There were no facilities to leave your possessions secure and anyone could walk off with the numerous cases that were stacked along the walls.

At this point the noise had increased and we had seen enough of the hotel to know we did not want to stay here.

This hotel seems to take in groups of foreign youngsters and let them do what they want. We saw as many as 6 people in one room, which was only designed to be a twin. These youngsters continued to make noise - shouting, singing, running along the corridors and banging on doors and playing very loud music all throughout the day and night. There was no regard for the other guests, some of which were elderly and some had small children. If anyone made a complaint and asked to be moved, as we did, they found the staff to be very unhelpful and just shrug their shoulders.

After trying to contact our holiday company, with no success, we decided to make the best of it, as there were other hotels in the group which guests could go and visit and use their facilities (which we took full advantage of).

The food at the hotel was very poor and quite often cold. The dining room looked like something out of the 60s and was very depressing, dark and dingy. The bar seemed to have no air conditioning or extractor fans and it was like walking through a thick fog as the smoke was not being taken out of the room.

As no late checkout rooms were available and we were not leaving until the evening, we were told we could have use of the courtesy room as long as we pre-booked it. This room turned out to be the Sauna! There were 2 showers but the floor was so flooded because the drains were blocked, that we found it very hard to change into dry clothing.

The only highlight of this stay was the lifts. They have a mind of their own and seem to open up when they want to and go to which ever floor it chooses. The amount of people that got in the lift to go up to their floors only to arrive back in reception with a very puzzled look on their faces was very funny.

I would not recommend anyone to stay at this hotel and feel it should be closed down for a full refurbishment or completely pulled down. If anyone has booked here, then I would suggest looking for alternate accommodation

Terrible hotel, rubbish.