I was very disappointed by this hotel. Having to get up early to save a sunbed is not my idea of relaxing. With the hotel in the midst of changes it all seems unorganised and unfinished.

The food was very basic and had a very limited choice unless you liked salad. There was never any butter for bread in the evening?

The rooms where quite small and had no draw space. There was also a problem with noise. On a few nights music was played through the hotel speakers so loud it woke us up and I had to ask for it to be turned down. It seemed the bathroom walls where very thin you could hear showers from above and next door. You also had to get in quick if you wanted a warm shower at night before dinner.

I did find the staff very pleasant and helpful they more than made up for the surroundings

This recently refurbished hotel was architectually pleasant. The layout and facilities are overall very good. However, less thought has been applied to the private areas - your room. Amongst many niggly things two fundamental flaws provide me with lasting memories. You can, without raising your voice, have a conversation with the people in the adjoining room, particuarly while in the bathroom. This was ok for us given our neighbours were friends we travelled with.

More daminlgy, the electrical system for the room that also powers the mini fridge shuts down upon removal of the key card you need to access your room. You can imagine our shock to find first, the phone and camera we left to charge flat and second, warm drinks we had purchased during the day to quench that late night thirst. The bar shuts at 11.30pm and there is no room service.

More than this, and i think that you would agree with me. Health and saftey is paramount. The hotel failed misserably on this count and did not fully acknowledge our concerns when alerted to this. Some things they overlooked include; a used drinking glass was left in the room for four days, too few towels and no bath mats were allocated to each rooms.

The food was luke warm, largely unedible, lacked variety, no fresh juice (only powder-based mixes), and overall very disappointing even though it was all inclusive.

Hotel location is probably its best selling point. 5 mins from beach, main strip, and a very good bar next door that is open after 11.30pm when the hotel bar and resturant is closed (although advertised as being open until 2am) should you fancy a coffee, beer, or snack. At this bar the staff were exceptionally; helpful, friendly, informative, and polite.

Staff at the hotel lacked basic customer care skills. There was no evident desire to make you welcome. This reminds me. The hotel did not possess any local currency. The member of staff on duty did not seem to think that this was abnormal.

No entertainment at hotel.

I would definately not visit this hotel again. The staff and service do not match up with the chic-ness (advertised 4-star deluxe rating) of the building nor the presentation on the website.

We visited the Blue Bay Deluxe Hotel on an All Inclusive basis (group of 10) and needless to say we were all very disappointed. Whilst the hotel was very modern and is in a great position the service was extremely poor.

Considering this was meant to be an 4 star All Inclusive the food was terrible only luke warm and not a varied selection at all, there is only so much times a person can eat "Squash with pasta"!

On arrival asked for pool towels were informed hotel does not have any, asked if I could use ones from room was told no, asked for Iron informed hotel does not have one, so would have to use their iroing service which of course would have to pay "EXTRA" for. For a 4 star deluxe I definitely expected the latter two services to be available as the norm.

No local currency available at reception and it seemed only one person was able to converse in English. Card to access room turned electricity on and off so if not in room could not keep drinks cold in fridge and charge any of your appliances.

Thanks heavens the weather was good and we went with a good party of friends cos if not this holiday would have been a disaster.

We had allocation on arrival so were must impressed when we got the blue bays. The apartment was very spacious and the staff were brillant. The ony draw back is not enough sun loungers, although at that time of year we did manage to find two.

Although a lot of dutch were there they were mostly families and very very pleasant. Just a couple of greedy people who left their loungers unused until the end of the day and a couple who used to just come down to get their towels. Afraid they were dutch which gives the wrong impression of these friendly people.

ive just recently come back from maramaris in turkey. i stayed at blue bays hotel. the hotel was brilliant, the staff who worked their were great and were of a great help. the cleanliness of the hotel was up to the standards of top hotels such as hilton hotel. i would recommend any who is going turkey to stay ay blue bays hotel.

My wife and I spent two weeks in the Hotel. First impressions are excellent. Very cosmopolitan and almost modern Art-deco in design.

The staff were friendly enough.

The pool area is very nice.

The cleaning staff were excellent.

The situation is excellent, very close to the beach and the town. Those are the good bits.

The down side is that the atmosphere isn't quite right. It doesn't feel like a holiday hotel, more like a business hotel.

There are not enough tables for the guests. We had to wait for a table to come available on more than one occasion. Whilst we queued, of course the German contingent tried to barge their way through. The food is very poor, not at all what you would expect of a four star plus hotel. Breakfast was basic. No toaster, and only one bread knife to cut the bread!! Not once was there any form of potato served.

There was an evening when roast beef was on the menu, and it was served with macaroni!!! The result was that we very quickly decided not to eat in the hotel.

That is not too bad as there are many restaurants very close, all cheap and all of a good quality. The Bella Vista in the Harbour area was particularly excellent.

Sunbeds on the beach are free, provided that you buy drinks etc. from the bars. The best area was out of the hotel, turn right to the end of the road, then left to the beach and turn right. The sunbeds there are spaced much further apart, and can be reserved for you once the staff get to know you. One thing to watch out for if standing in the water are the small biting fish!! My wife and I were both bitten, and the bites bleed! It is quite entertaining, thouth watching others jump as they get bitten!!

We would stay at the hotel again, but only on a room only or, at a push, bed and breakfast.

That said Turkey is a very cheap holiday, and the Turkish people are very friendly and welcoming.

a pleasant shock to the senses after visiting spain last year, the apartment was spacious and clean the outside of the hotel and apartments was very impressive! the only draw back was the fact that the Dutch would put their towels on the sun loungers at 6am and not show up again until the sun was at it's hottest, this meant there wasn't enough sunloungers to go round, i spoke to the guest relations about this and signs appeared on the lift doors (at ground level) the following day, but it didn't do much good, the Dutch teenagers also seemed to think that they ruled the hotel and the pool area this led to some friction between them and other guests. i would deffinately stay there again though. one other thing if you are visiting for the first time don't book your excursions through the hotel or rep they're half the price from the vendors and you can haggle with them too, to get it even cheaper! All in all a great holiday, and value for money.

My wife and I had the misfortune to visit this hotel last year. We had reasonably high expectations as we were expecting 4 star service, how wrong we were. Here is a list of the complaints that I sent to our tour operators on our return.

We were very pleasantly surprised when we arrived at blue Bays. Even though it was 4am the staff were were very friendly and helpful and carried our luggage to our room for us. The room itself was spacious and clean, but the staff were eager to know if there was anything they could do to improve it. Kitchen facilities were basic but adequate, and there was a 'real' supermarket just across the road which sold everything you could need to cater for yourself, much cheaper than the mini markets.
The resort of marmaris is lovely with bars and restaurants to suit everyone. Say hello to Deniz at the old Albatross bar.
Excursion were much cheaper in the resort than by the reps and the jeep safari and mud baths are a must. Go and see James who is by chinese restaurant for a good deal, but always barter for best price. All in all this was a brilliant holiday and we can't wait to return

this is our second visit to the blue bays and it was even better than we could remember. rooms were excellent the location was great the staff were very friendly. would like to thank the reception staff who helped us out when we needed help. the hotel all in all is fantastic so much so we have already bookeed up there for our third year in a row !!!!