126 Reviews
Traveller Rating
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Excellent23
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Very Good32
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Good28
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Average34
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
There was no real entertainment during my stay and the night club which is advertised in the brochure does not excist.
The biggest complaint of all was the food it really was of very poor standard no choice what so ever, every day the same selection and the food which was being served was just so tasteless.
The staff was nice and helpful and the hotel was very clean. The location was the best thing about this hotel.
I would not visited this hotel again.
Travel operator: Firstchoice
Travel operator: Thomas cook
This is a modern hotel with a very friendly and helpful staff who were always welcoming and happy to stop and chat.
We had no problems with the cleanliness of rooms with maid service every day- both cleaning and replenishing stocks.
I would endorse the comments about over-hearing in the
bathrooms but we were lucky in that our group had adjoining rooms so it was less of an issue than if you don't know your neighbours.
The breakfast situation appears to be sorted now with a reasonable choice available and the toaster issue has been sorted out and it was working all through our stay - it is true there are three settings and the staff tend to turn it back to 1 when it is not in active use but it is not a problem to turn it back up if you want your toast browner.
Although I always found an option at mealtimes that I was happy to eat I would agree that it was a bit uninspired - however it was nowhere near dull enough for us to abandon and eat out. It seemed to me that the guests who were not interested in the midday meal choices simply ate a little later when a pile of chips and pizza was presented to cater for the snack market.
Sunbeds did become an issue with tempers fraying between a group who simply took over beds that were in use. I too think that this was due to people from the sister hotel walking through and taking beds at the "nicer" pool. A constructive suggestion would be staff doing checks on room numbers of people using the beds as well as when they request drinks. Staff did bring in extra sunbeds during our stay but anyone who preffered not to arrive until after 10:00 would struggle to get a sunbed.
The entertainment was generally poor - I had always thought that belly dancers were supposed to be female. However with the nighlight of the beachfront only a few minutes walk away this was of little consequence to us.
One tip I would give to imminent visitors is that if you intend to use the holiday company to book your day trips with - take UK
Travel operator: First Choice
We arrived in the early hours and was seen straight away. We found the staff on reception friendly but we got a twin room when we ordered a single they said we would have to wait till morning but we could'nt be bothered with the hassle.
We found the staff friendly but not many spoke good English English wich was at times frustrating.
Overall the rest of our holiday was excellent and the hotel was pleasent and we would go back there again.
Travel operator: first choice
Travel operator: First Choice
Very basic, but very clean. We did find a couple of times while we were in bed at night and in the morning someone using a key to get in our room, weather it was a misunderstanding or the reception sending people to the wrong room. We did complain to our rep though.
All the staff were extremly friendly, as we were self catering, cannot comment on the food, apart from the pool bar food, which was ok. All drinks are very very expensive in the hotel and in the resort.
Overall, nice hotel but over rated. Location to beach is not 150m more like 450m. Location for shops fine.
Travel operator: First Choice
No roof bar.
No night club.
Had no internet.
No gift shop.
Could not use pool bar during a circumcision party for turkish familiy.
You also could not use the pool table and table tennis.
The rep was useless (just there to take your money for excursions)cheaper on front.
The food was very poor, we ate out every day.
One meat lots of salad.
Do you want to eat like a rabbit!!!
No entertaintment.
Try to find there beach bar if your all inclusive
you got to walk back half a mile for your free drinks and food.
The Dutch and Russians are so loud
they were checking out at 6.30 am and were shouting in foyer
wife went out to tell them people are trying to sleep
they carried on.
Went down to dinner, there were 4 of us and could not get a table, couples were seated around a table for 6 people
were told to sit with them.
Would you sit with Russians!
This hotel is a year old looks more like 5.
Travel operator: first choice
Pool area and pool very good. Food average at best but very little for children. Reception staff, cleaners and most of other staff were friendly and helpful apart from some of the staff in the poolside bar who were miserable and unfriendly and surley at times. Entertainment ok for people with children, not much for adults.
Travel operator: First Choice
The staff where appaling, we have travelled to many holiday destinations and have found staff to be friendly at all times. Not at the Blue Bay Deluxe. Staff were arrogant and rude, the waiting staff in the restaurant was intemerdating and rather intrusive and would sweep your plate away while you were chewing your last mouth full. Asking for drinks seemed a chore to them! On a rather hotter than usual day we decided to give the pool a miss (get down there early or you will not get a bed) we thought we would have a game of table tennis. We asked at reception if we could have the bats and ball and she said because we were half board we had to pay 2 Lira. A bit unfair as there is no mention of a local charge in the first choice brochure. We decided to pay only to find the bats had gone missing and the receptionist had no intest in finding them for us. Next day both the table tennis table and the snooker table has gone for good!
For your own health do not go in the jacussi in the gym we got in to find the water was stagnant and it smelt vile! The indoor pool area was not completed so be aware of the building material lying around!
The hotel is mainly aimed for the dutch and russians not very english friendly. We highly recommend Marmaris but with regret not the Blue Bay Deluxe.
Travel operator: First Choice
The staff where appaling, we have travelled to many holiday destinations and have found staff to be friendly at all times. Not at the Blue Bay Deluxe. Staff were arrogant and rude, the waiting staff in the restaurant was intemerdating and rather intrusive and would sweep your plate away while you were chewing your last mouth full. Asking for drinks seemed a chore to them! On a rather hotter than usual day we decided to give the pool a miss (get down there early or you will not get a bed) we thought we would have a game of table tennis. We asked at reception if we could have the bats and ball and she said because we were half board we had to pay 2 Lira. A bit unfair as there is no mention of a local charge in the first choice brochure. We decided to pay only to find the bats had gone missing and the receptionist had no intest in finding them for us. Next day both the table tennis table and the snooker table has gone for good!
For your own health do not go in the jacussi in the gym we got in to find the water was stagnant and it smelt vile! The indoor pool area was not completed so be aware of the building material lying around!
The hotel is mainly aimed for the dutch and russians not very english friendly. We highly recommend Marmaris but with regret not the Blue Bay Deluxe.
Travel operator: First Choice
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