126 Reviews
Traveller Rating
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Excellent23
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Very Good32
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Good28
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Average34
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 6 months ago
What can I say, Im on just now booking for next year,it was my families first time abroad.
I cant fault the holiday,maid service was on the ball. We saw her everyday. All the staff were so friendly,kids loved the pool we hardly saw them!
We will definitely be going back to Blue Bay next year if not sooner!!!!
I cant fault the holiday,maid service was on the ball. We saw her everyday. All the staff were so friendly,kids loved the pool we hardly saw them!
We will definitely be going back to Blue Bay next year if not sooner!!!!
Travel operator: first choice
Recommended
18 years 7 months ago
We arrived at the very beginning of the season and check in was swift and trouble free.
Some of the facilities in the hotel were not ready(the indoor pool was empty and the spa/sauna facility was closed)also painting work was carried out at dinner time in the lobby area which created a very pungent smell. Not very enjoyable at a time when lots of guests are passing to and from dinner. The cleanliness of the poolside toilet was disgusting as the gents urinal was blocked and overflowing for the whole of our 11 night stay despite numerous complaints to the staff. The standard of cleanliness in all other parts of the hotel was very good however.
The food was disgusting-nothing more to say.
We thought that the hotel location was very good as many local facilities were very close by.
All of the bar staff and waiters were fantastic and very polite but anyone who had a supervisory or management roll seemed to be rather bolshy and uninterested in the guests or their job!!!
Despite the fact that there was only three members of the entertainment team split between this hotel and one other Ali,Gino and Nil did a fantastic job of keeping us all entertained day and night. Some of the entertainers who came from outside the hotel were sketchy to say the least and one didn't turn up at all.
We would give the Blue Bays a second chance but we would make a point of visiting later in the season in the hope that all of their advertised facilities are up and running.
Some of the facilities in the hotel were not ready(the indoor pool was empty and the spa/sauna facility was closed)also painting work was carried out at dinner time in the lobby area which created a very pungent smell. Not very enjoyable at a time when lots of guests are passing to and from dinner. The cleanliness of the poolside toilet was disgusting as the gents urinal was blocked and overflowing for the whole of our 11 night stay despite numerous complaints to the staff. The standard of cleanliness in all other parts of the hotel was very good however.
The food was disgusting-nothing more to say.
We thought that the hotel location was very good as many local facilities were very close by.
All of the bar staff and waiters were fantastic and very polite but anyone who had a supervisory or management roll seemed to be rather bolshy and uninterested in the guests or their job!!!
Despite the fact that there was only three members of the entertainment team split between this hotel and one other Ali,Gino and Nil did a fantastic job of keeping us all entertained day and night. Some of the entertainers who came from outside the hotel were sketchy to say the least and one didn't turn up at all.
We would give the Blue Bays a second chance but we would make a point of visiting later in the season in the hope that all of their advertised facilities are up and running.
Travel operator: Thomas Cook
Recommended
19 years 1 month ago
On arrival at the Blue Bay Hotel we were to a block of apartments, they were disgusting. The sofa was dirty and broken, the bedding was disgusting and the toilet didn't flush. We telephoned the reception to report the toilet shortly after arriving 6am), they told us that someone would be with us at 9am (not acceptable when you have been travelling since 5.30 the previous day). At 7am we went downstairs to use the toilets in reception but there was no toilet paper! We went to complain at the reception, there were 3 members of staff behind the reception doing nothing but we had to wait for 10 mins, we asked to change rooms and was told to come back at 10am. We eventually changed rooms to the main building, these were more like 3/4 star and all taken by Germans!
Food and entertainment rubbish!
Food and entertainment rubbish!
Travel operator: JMC
19 years 1 month ago
We arrived about 5am and were allocated 2 rooms neither room had a cot for the baby, when the cot did arrive I would not of put an animal in let alone a child (when we told the rep it was sorted straight away)
The only food that was fair was breakfast but we did not dare eat the 3mins boiled eggs because they were still raw. The rest of the day we ate out because lunch was terrible nothing that anyone liked out of 13 of us. Night time restaurant opened at 7pm by 7:40pm there was very little left(so much for all inclusive)
Quite frankly we would never go to this hotel again because it cost us to keep eating out all of the time.
Pool area not bad. Entertainment rubbish. Best part close to beach and outside restaurants.
The only food that was fair was breakfast but we did not dare eat the 3mins boiled eggs because they were still raw. The rest of the day we ate out because lunch was terrible nothing that anyone liked out of 13 of us. Night time restaurant opened at 7pm by 7:40pm there was very little left(so much for all inclusive)
Quite frankly we would never go to this hotel again because it cost us to keep eating out all of the time.
Pool area not bad. Entertainment rubbish. Best part close to beach and outside restaurants.
Travel operator: lunnpoly
19 years 2 months ago
On arrival we had to wait in reception for over 30min not good at 11pm at night with 3 kids in tow.
We were then shown are rooms and straight away we knew we were not going to sleep in it,The bath was ,well lets just say I would not wash my dog in it and the cigarette burns in the bedding top it off,we complained to reception and after a short burst of laughter from them they moved us again, to the 4th floor with a broken balcony, not the greatest since I have 3 kids.
We got are heads down and returned to reception in the morning and was then put in a 1st floor apartment which was livable.
The access to the reception from the apartments is not ideal for people with buggies which just so happens ours was not at the airport when we arrived, the location is fine, food ok.
On leaving I realised I had left my camera in our room so I called one of our friends we met and he nipped down ten minutes after we had gone and low and behold the cleaner had just finished with our room, no camera!
We were then shown are rooms and straight away we knew we were not going to sleep in it,The bath was ,well lets just say I would not wash my dog in it and the cigarette burns in the bedding top it off,we complained to reception and after a short burst of laughter from them they moved us again, to the 4th floor with a broken balcony, not the greatest since I have 3 kids.
We got are heads down and returned to reception in the morning and was then put in a 1st floor apartment which was livable.
The access to the reception from the apartments is not ideal for people with buggies which just so happens ours was not at the airport when we arrived, the location is fine, food ok.
On leaving I realised I had left my camera in our room so I called one of our friends we met and he nipped down ten minutes after we had gone and low and behold the cleaner had just finished with our room, no camera!
Travel operator: cosmos
Recommended
19 years 2 months ago
Holiday from hell!!! How dare they call this a 4* deluxe hotel!! I've stayed in better 1* hotels!! If it wasn't for my family being there we would have been back on that plane in a flash!
We got a very unfriendly welcome when arriving at the hotel, to make things worse they messed the rooms up we had booked.
The food was enough to make anybody ill I threw up twice from eating it. The staff were very arrogant and didn't seem like they were there to cater for us yet to just be rude and laugh at us!
I can't comment on entertainment as there was none so anyone planning on going to this hotel think again!
I think first choice should take some blame for publishing all the great stuff about it that doesn't even exist!!
Big dissappoinment for a lot of money!
We got a very unfriendly welcome when arriving at the hotel, to make things worse they messed the rooms up we had booked.
The food was enough to make anybody ill I threw up twice from eating it. The staff were very arrogant and didn't seem like they were there to cater for us yet to just be rude and laugh at us!
I can't comment on entertainment as there was none so anyone planning on going to this hotel think again!
I think first choice should take some blame for publishing all the great stuff about it that doesn't even exist!!
Big dissappoinment for a lot of money!
Travel operator: first choice
19 years 2 months ago
The only good thing about this hotel was it's location. It's very close to the beach and the Dolmus into Marmaris centre stops right outside the entrance. The entertainment is disasterous!!
The Breakfast is a disaster. The only concession this hotel has made towards Irish or British guests is beans, the tea comes from a machine that should be cited for crimes against humanity. The 3min boiled eggs should be 1min boiled eggs, they are so raw as to invite food poisioning. The bread and jam is quite nice!!!
The hotel itself is quite clean. The pool area is also clean, however the pool is freezing cold. As it is surrounded by high-rise buildings it never gets a chance to heat up. The pool area is almost totally in the shade.
Do yourself a favour and choose another hotel.
Location 5/5, everything else 0/5.
The Breakfast is a disaster. The only concession this hotel has made towards Irish or British guests is beans, the tea comes from a machine that should be cited for crimes against humanity. The 3min boiled eggs should be 1min boiled eggs, they are so raw as to invite food poisioning. The bread and jam is quite nice!!!
The hotel itself is quite clean. The pool area is also clean, however the pool is freezing cold. As it is surrounded by high-rise buildings it never gets a chance to heat up. The pool area is almost totally in the shade.
Do yourself a favour and choose another hotel.
Location 5/5, everything else 0/5.
Travel operator: Sunworld
19 years 2 months ago
When I walked into the hotel I was amazed.The glass lifts and the lighting at night make the hotel stunning. The rooms arent large but they have everything you need. I even got to watch Eastenders on sky.
The pool was very luxurious and the bar staff helpful. The food was as expected- continental. I had eggs and jams and cereals and fruit for breakfast. I had a choice of rices and salads and meats or pizzas and chips at lunch time. And dinner whilst not the biggest variety in the world I am happy to say mixed Turkish cuisine with international.
I do not travel to eat like I do at home so this was refreshing. The animation team were a let down. They had two good nights on a week the rest were poor. THe night club was empty so had no atmosphere- tourists should use it.
The pool was very luxurious and the bar staff helpful. The food was as expected- continental. I had eggs and jams and cereals and fruit for breakfast. I had a choice of rices and salads and meats or pizzas and chips at lunch time. And dinner whilst not the biggest variety in the world I am happy to say mixed Turkish cuisine with international.
I do not travel to eat like I do at home so this was refreshing. The animation team were a let down. They had two good nights on a week the rest were poor. THe night club was empty so had no atmosphere- tourists should use it.
Travel operator: First Choice
Recommended
19 years 2 months ago
This hotel looks lovely from the outside, but it was a holiday from hell as soon as we walked in.
We had to wait 30mins before we were shown our room not good with a 1yr old child.
On entering the room it was discusting and very small nothing like in the brochure.
There were no sunbeds full of Germans. Lets just say I would rate this hotel a 2* if that and wouldnt recommend you go.
We had to wait 30mins before we were shown our room not good with a 1yr old child.
On entering the room it was discusting and very small nothing like in the brochure.
There were no sunbeds full of Germans. Lets just say I would rate this hotel a 2* if that and wouldnt recommend you go.
Travel operator: manos
19 years 2 months ago
Entertainment team brilliant Kamir & Ali G what a laugh non stop games in the pool if you go chuck em in kids will love them.
Hotel itself good but all inclusive forget about the ice creams for free. Food not too bad jut stay away from the eggs if you want some try a few more.
Really good hotel in a very good location no noise at all.
If you fancy a boat trip try the Simpson's boat best day I had just ask about on the beach front in front of the water park.
Already booked for this sept same hotel can not wait, it's what you make of it that counts and we did just that.
Hotel itself good but all inclusive forget about the ice creams for free. Food not too bad jut stay away from the eggs if you want some try a few more.
Really good hotel in a very good location no noise at all.
If you fancy a boat trip try the Simpson's boat best day I had just ask about on the beach front in front of the water park.
Already booked for this sept same hotel can not wait, it's what you make of it that counts and we did just that.
Travel operator: Thomson
Recommended
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