126 Reviews
Traveller Rating
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Excellent23
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Very Good32
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Good28
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Average34
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We stayed at this hotel for one week from 14th to 21st May 2007.We arrived at this hotel via a transfer shuttle bus from Dalaman airport with a company called Youtravel.com.
As there were a number of people signing in at the reception at same time it was quite chaotic so we just went with the flow, filled out the relevant forms and allowed the porters to carry some of our cases to our rooms.
We were taken on what seemed like a marathon hike around the hotel complex having to drag our heavy cases up and down stair cases walking around the edges of swimming pools and through the middle of sun bathers which we thought was really odd but we carried on dragging our bags regardless.
Alarm bells started to ring when we rushed through another hotel reception area. The porters couldn
Travel operator: Youtravel.com
The food was nice but there wasn't much variety. Great if you like salad. The staff were very friendly and helpful. The hotel is on the main street, close to loads of restaurants, shops and supermarket. Also close to the beach.
Entertainment was a bit scarce at the hotel but I think that may have been due to the fact that we went at the very last week of the season.
Swimming pools were good and there are pleanty of sun loungers to go around.
Would visit again!
Travel operator: Freedom Direct
We were showed to our room and found it very basic indeed, the baby's cot was falling apart and was fitted with a matress to a single bed, apart from that it was clean. Our maid Millie did everything she could to help us from getting us a new cot to leaving grapes and fresh flowers.
The swimming pools were freezing but I didn't stop the kids they loved it and also the water slide was excellent.
Evening entertainment was adequate but repetitive every night but again the kids loved it ecspecially the chicken dance the entertainment team did there best.
Staff were mostly friendly with the exception of reception staff, and the hotel is in a good location.
If you want a quiet holiday don't go to Blue Bay as the nightly entertainment is very loud but on the whole we enjoyed it the kids want to go back next year but we will try somewhere else
Travel operator: first choice
On the other hand the cleanliness of the hotel was impeccable and the maids more than earnt their wages. Clean towels every day and apartment was spotless on their departure.
The location of the hotel was excellent with good bars and restaurants within walkin distance .
The staff I found to be very amused by my complaints and quite rude. Entertainment ( what entertainment unless you want to do the chicken dance every night ) oh and please take note very important KEEP A EYE ON YOUR DAUGHTERS ...... oh and sons for that matter.
I wont be visiting this hotel ever again I can safely say , although I would like to say that the Guest Relations lady Yvonne was very helpful as we didnt see our rep in 2 weeks , although I had made complaints about the rude guests towards my children, and the over-keen staff that showed too much interest in my 12 yr old daughter for my liking .
Travel operator: first choice
The room was on on the top floor and you couldnt swing a cat in there but it was ok .
In the brochure this hotel is supposed to be a 5 star its more like a 2+ its very basic and rooms are small.
We got up the next day for are breakfast and the food was disgusting and we were scared to sit down beacuse the hotel is full of people who had there own places.The room was very hot an the air con is around
Travel operator: my travel
However rooms very basic need coat of paint, first room bed broken, moved to another room next day not much better, air conditioning very poor, fridge poor working order, toilet dripping constantly, however maids in every day to clean make beds etc.
Hotel reception staff helful,maids friendly, but certain security staff in hotel were arrogant. Tried laundry service expensive however not impressive, clothes returned with rust marks.
Entertainment consisted of water polo in pool and 1 pool table. Karaoke some nights in bar that aside good location for beach and beach bars. Hope this helps.
Travel operator: first choice
The food was ok - we didnt go hungry although did get a little same old same old towards the end of the fortnight. The restaurant drove us nuts as it was more like a free for all, when they say buffet style they mean it, even as far as collecting your own drinks from the bar! It can be difficult to get a seat in the no smoking area, which is a quarter the size of the smoking area. As far as all inclusive is concerned I would not stay at Blues Bays all inclusive again. AI guests are treated as second class, having to queue for half measure drinks in plastic cups. Another guest and I spoke to the bar manager half way through the holiday complaining of the difference in service, strangly enough things changed after that and one barman looked after us for the rest of the holiday. Most of the bar staff are friendly, sometimes a little too friendly with younger female guests.
The location is second to none. 5 minutes walk to the beach and nightlife (great karaoke bar - turtle bar), dalmus on the doorstep.
Reception staff could be a little icy. Maid was lovely, restaurant staff hit and miss. Bar staff great. Animation team were friendly but nothing seemed to be organised apart from mini disco for kids every night.
Entertainment was minimal. Sure that it was bad to force us out of the hotel for the evening. Boys against girls night was good fun, and the karaoke. Avoid the bingo like the plague - never known a game to go on for so long.
I would probably stay at Blue Bays again on half board basis, or maybe try the deluxe behind it.
Travel operator: JMC
Arrived at hotel at 5 am, we were told bell boy would take us to our room, he came back from taking other guests, and went and sat down behind reception, after 10 mins my husband got impatient and decided to go find the room ourselves, halfway down corridor bellboy caught up, and took us in lift down to our room, which was still being cleaned!! Room was on pool level which was great.
Entertainment was ok if you were under 10ish, the only daytime entertainment was a game of darts, and water polo. Nightly entertainment not much better after mini disco (which was good) 1 night the entertainment was 1 game of bingo which lasted around 2 hrs. Entertainment team was great if you were either under 10 or female, young and blonde.
Bar staff were really friendly but the routine for getting a drink needs attention, you queue to order, then take your receipt to a barman,(if you can find one)after queuing again to get your very small drink served in small plastic beakers which have sharp edges that cut your lips.
My hubby is a pie and chips man! And even he enjoyed the food in restaurant. We only had to go out 1 night for food cos there was nothing he would eat, although we chose to go out 2 or 3 times to go to favourite bars from previous years.
We did have a shortage of towels, after 10 days without clean towels I asked cleaners 2 days to change them, on the 12th day I threw dirty towels into corridor (before they walked out) and later that day they were replaced by the raggiest, roughest, tattiest off white towels I have ever seen, that was my punishment for throwing them out I think. We were also without loo rolls for a day and a half, luckily I had plenty of tissues. Last 2 days of holiday cleaners really made an effort, wanting a tip perhaps, after the towel fiasco they didn
Travel operator: jmc
Bad Points ..
Reception Staff must be related to Frosty the Snowman, efficient but ice cold.
Not much entertainment in Hotel, big deal you are a 5 minute walk from the beach and bars.
Maid service for us was exceptional Maid saw birthday cards for my wife and when we came back she had decorated the room for us.Make sure you get aircon....you will need it.
Across the road from the front entrance is Piccadilly Restaurant good food reasonable price and good staff, friendly and will look after you.
Travel operator: 1st choice
Travel operator: First Choice
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