82 Reviews
Traveller Rating
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Excellent17
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Very Good26
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Good21
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Average10
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The staff were great the three pools they had were nice and cleen our rooms were tidy. Our rooms were cleaned every second day.
It was one of the better hoildays I have been on and I've been on a few for the star rating this hotel had it was better than I thought it would be. That old saying you only get what you pay for if you want better pay more and stop your moaning.
Mike & family
Travel operator: first choice
The rooms was plenty big enough for the 5 of us the only downfall that ther was aircon in double bedroom which was a nightmare as whilst we were there it was a heatwave and reaching mid 50's.
The hotel is in a place called Armutalan which for families is great.The rooms were cleaned daily.As we were self catering we did eat in the bar a few times which we found good and plenty of choice.The hotel staff in particular were very friendly espically mustafa and emre the manager.
Whilst we were there I had a manicure and french polish and it was the best one I have ever had.
There was plenty of things to keep the kids entertained,with the pools and slides,entertainment was good too.
We will definatley go back.
Travel operator: first choice
i would definatly go back but i wouldnt go b&b i would go self catering as there was never really alot of choice unless your the first down there but the restaurant food was cheap and very nice so we didnt mind paying, bar staff were amazing especially moustafa we became really attached to him he helped us out alot will miss him.
rooms were made up everyday. when they did the towels the were always layed out with flowers and in the shape of hearts etc.
we had turkish nights, with fire breathers, break dancers, belly dancers and much more.
am thinking of going back next year just a bit worried about the weather as it was nearly 60 on a few days out there.
but no complaints
Travel operator: thomas cook
Travel operator: first choice
the staff especially, Musti,Emres(bar staff)Emma who was brilliant,also Annie and Gina the rep,these girls couldnt do enough for us.
Our room was tiny,no bin in the room,and the floors in the room were filthy,air con was fab!!!
My 6 year old daughter loved the pool and the slides,although there was a few cuts and bruises off them.
Food I cant really comment on, as we ate out, but I would recommend Hot Stuff, Pallette and the Happy Budda restaraunts,food in these were lush!!!
The sunbeds were uncomfortable as they dont have mattresses on them. Entertainment wasnt up to much but maybe because it was the beginning of the season!!!!!
Travel operator: first choice
Well done to all the staff they were great very accommodating they did their best to make our holiday a happy one.
The room was clean and spacious and sheets and towels were changed on a regular basis. There is a wonderful place to be pampered (nails, hair etc) and the shop supplies the basics.
Great holiday great people! we recommend highly
Travel operator: Thomas Cook
Can get a bus for 1 lira in to main streets and bizarre.
Only get room cleaned once a week though.
However good slides an several swimming pools which are good!
Nicki our my travel rep we seen once over the whole 2 weeks!!! However Kelly the kids carer and Gina the first choice rep was very helpful!
Not a lot of evening entertainment so most nights we visited hot stuff an other bars, the best night to stay at the hotel is Friday a children's night Kelly an English girl that works at kids club and her work team think they called fantasa did a party for children an they loved it. The party is from around 8.45 and it finished at 11.15 was good for children. Also a kids club 11am for young children an 3pm for older kids. My children had such fun there they got their face painted played games made stuff they really enjoyed it!
Bar staff was ok but reception was very rude.
Would stay here again but would book with First Choice as the rep Gina there most days to help!
Travel operator: my travel
The apartments were basic but clean and we had no complaints at all with them.
The food is good but not much choice but the staff made up for that with plenty of fun in the restaurant, Tommy and Yassim behind the bar always made us welcome and never complaind at all.
The hotel is well located with plenty going on nearby and is just far enough from the resort centre to get away from the hassel you normally get.
If you want a good fun holiday and are prepared to join in then you won't go far wrong with this hotel the lads were brilliant.
Well done!
Travel operator: first choice
Size of rooms vary vastly. Cleanliness was OK, our cleaner was very nice, but only done the basics like making the beds and mopping the bathroom.
Location is very good. Away from the centre but with lots of bars and restaurants to satisfy if you don't fancy getting dolmus into town.
Bar/restaurant staff a bit surly at times and lost interest in you if you didn't always tip or eat in their restaurant. One receptionist, Attila, was very, very helpful.
Entertainment not up to much, you have to go outside hotel to see some real entertainment.
Visited hotel 2 years ago and was very disappointed this time round. Had to view 3 rooms before accepting an adequate one.
Travel operator: Eclipse Direct
The bar/restaurant
Service was abysmal, the waiters were nice enough guys but was a job getting there attention to put your order in/pay your bill etc, also seemed to be a bit of a communication issue going on as we ate there 3 times and 3 times they got our order wrong and ended up eating separately - We gave up after that!!
Pools
The hotel had 4/5 pools which were quite nice but seriously overcrowded. From what i gather this hotel originally started with 2 blocks and they have since added another 2, they should have also added a couple of extra pools to deal with the extra capacity. You had no chance of getting a sunbed unless you joined the 5am brigade - And no way was Iloosing any sleep doing that. The sunbed issue would probably be ok in lower season
The waterslides were good(4 in total) but for some bizarre reason were only open for 4 hours a day (9am-11am & 1pm-3pm) would have been much better if open all day(gives you something to do as no sunbeds available!!)
Kiddies Clubs
They had 2 sessions daily(except mondays), 3-8 years 11am-1pm & 8-12 years 3pm-5pm. These were run in a purpose built air conditioned room by a english girl Jeannette who was very nice - No complaints here, though daughter only went about 4 times
Rooms
Rooms are OK, we had a one bed apart which had all the usual facilities. You can tell they are fairly new(3rd season i beleive) But the dull colour scheme of the furniture and curtains make them appear more dated. The cleaner was in every day and gave us clean towels every day, the sheets were changed once in 2 weeks
Reception
We found the main receptionist(wont name him ) very rude and a complete jobsworth,had a couple of run ins with him in the 2 weeks for different reasons, in the end we complained to the manager(who we knew from a previous stay in the sister hotel GO2). Also watch out as when changing money or paying phonebills they never have any small change, only 1 or 2 lira a time, but can you imagine how much they are making doing the same to every customer. Also had a late flight so wanted to keep our room on till 8pm, but could only stay in until 6pm and paid
Travel operator: DIY
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