I fear I already know the answer, but I'll try all the same.
I have a ticket for two flights on different days (a 'return' in other words) on the same booking reference. I now have to go to the UK a few days ahead of my outward tickets and would like to return on the ticket I already hold. I will have to purchase a new outward ticket, .... and with another point to point airline (guess who!!).
Do I assume correctly that if I don't use the outward leg, the return leg will be cancelled and I need to buy a new ticket for the same flight, same date but with a new booking reference?
A prompt answer would help, because the prices are going up as I type ..................!
Yes, that is normally the case, unless you make a prior arrangement with the airline. I take it that logging on to your Ryanair booking and cancelling just the outward sector is not an option, it probably only allows you to cancel both sectors ??
So I took courage in both hands, and dug them deep into my pockets and phoned Ryanair on their Ireland no. Got through in less than 3 mins, and was told to say that I had missed my outward flight when I checked in for the return flight at the airport .............. and that it would stand. OK I'll give it a try, though I'll have my credit card handy for a new ticket if push comes to shove ............
At least the call (including the obligatory waiting time) only took 5 mins.
Ryanair's profits plunge
Ryanair has warned that it might make a loss this year as spiralling oil prices take their toll. The budget airline saw profits during the first quarter fall 85% to €21m (£16.6m) and chief executive Michael O'Leary said at best Ryanair would only break even this year.
The company's fuel bill rose 93% to €367m (£290m) in the first quarter, representing almost 50% of its operating costs, compared with 36% a year ago.
In spite of the increased fuel costs, O'Leary said Ryanair's fares would remain low and it remained committed to its no fuel surcharge policy.
"Consumer confidence is plummeting, and we believe this will have an adverse impact on fares for the rest of the year," he said ."We now believe that our average fares for the year may fall by as much as 5% if European airfares plunge this winter.
"Ryanair will lead this downward pricing at a time when most of our competitors are hoping to raise fares and fuel surcharges."
The airline saw a 25% growth in ancillary sales during the first quarter, compared with a 19% increase in traffic, and O'Leary said he expects this growth to continue for the rest of the year.
Charges for mobile phone usage on flights will soon provide an additional revenue stream for the airline. Passengers will shortly be able to use their mobile phones and Blackberry's on 10 Dublin based aircraft in a trial which will expand to almost 40 aircraft by the end of the year.
Ryanair took advantage of a recent dip in oil prices to hedge 90% of its fuel for September at $129 a barrel and 80% for the third quarter at $124 a barrel, but it has not fixed the price for any of its fuel requirements for the fourth quarter.
Its forecast end of year result of between breakeven and a €60m loss is based on a fourth quarter fuel price of $130 a barrel.
With permission from Travelmole
Ryanair has warned that it might make a loss this year as spiralling oil prices take their toll. The budget airline saw profits during the first quarter fall 85% to €21m (£16.6m) and chief executive Michael O'Leary said at best Ryanair would only break even this year.
The company's fuel bill rose 93% to €367m (£290m) in the first quarter, representing almost 50% of its operating costs, compared with 36% a year ago.
In spite of the increased fuel costs, O'Leary said Ryanair's fares would remain low and it remained committed to its no fuel surcharge policy.
"Consumer confidence is plummeting, and we believe this will have an adverse impact on fares for the rest of the year," he said ."We now believe that our average fares for the year may fall by as much as 5% if European airfares plunge this winter.
"Ryanair will lead this downward pricing at a time when most of our competitors are hoping to raise fares and fuel surcharges."
The airline saw a 25% growth in ancillary sales during the first quarter, compared with a 19% increase in traffic, and O'Leary said he expects this growth to continue for the rest of the year.
Charges for mobile phone usage on flights will soon provide an additional revenue stream for the airline. Passengers will shortly be able to use their mobile phones and Blackberry's on 10 Dublin based aircraft in a trial which will expand to almost 40 aircraft by the end of the year.
Ryanair took advantage of a recent dip in oil prices to hedge 90% of its fuel for September at $129 a barrel and 80% for the third quarter at $124 a barrel, but it has not fixed the price for any of its fuel requirements for the fourth quarter.
Its forecast end of year result of between breakeven and a €60m loss is based on a fourth quarter fuel price of $130 a barrel.
With permission from Travelmole
I have a telephone package that allows me international calls as well so it is very cheap for me.
Hope all goes well for your journey.
Sue
just a word of warnig if you are flyin with ryanair just got back yesteday brill flights but just dont go over on your luggage weight even 1kg cause they will charge you. seen loads of people havin to pay at edinburgh and on way back at alicantie what does anoy me is people moanin about havin to pay. at the end of the day it says only 15kg per passanger so why chance your luck it just holds the que up for people that stick by the rules o it does annoy me
Sue, I used the 00 358 number, and that's how I got through so quickly!!! I was expecting the people answering the phone to be Irish - love the accent! - but I think my lady was definitely from the ex- Eastern Bloc ......... she kept saying that the line was cracking up, and that she couldn't understand ME!!!
Ryanair considers selected ban on checked luggage
Ryanair is considering a ban on checked-in luggage on selected flights in a bid to cut costs after announcing an 85 per cent fall in profits.
The carrier said a hand-luggage only rule was being considered for some morning and midweek departures which contain a high proportion of business travellers.
A spokesman said that although the airline had a general policy to encourage people to travel with only hand luggage, the rule, if introduced, would be confined to non-tourist routes and flights.
Ryanair's profits recently slumped to 21 million Euros following the rise in the price of oil. Banning checked in luggage on some flights would save money on airport baggage handlers and reduce the airline's fuel bill because the flights would be lighter.
Ryanair has already said it will temporarily stop flying to seven airports this winter and is attempting to negotiate better deals with the airports it uses.
However, chief executive Michael O'Leary has claimed the airline is well placed to ride out a recession and even said that he welcomed the downturn, because some rivals would be forced into administration.
With pemission from Travelmole
Ryanair is considering a ban on checked-in luggage on selected flights in a bid to cut costs after announcing an 85 per cent fall in profits.
The carrier said a hand-luggage only rule was being considered for some morning and midweek departures which contain a high proportion of business travellers.
A spokesman said that although the airline had a general policy to encourage people to travel with only hand luggage, the rule, if introduced, would be confined to non-tourist routes and flights.
Ryanair's profits recently slumped to 21 million Euros following the rise in the price of oil. Banning checked in luggage on some flights would save money on airport baggage handlers and reduce the airline's fuel bill because the flights would be lighter.
Ryanair has already said it will temporarily stop flying to seven airports this winter and is attempting to negotiate better deals with the airports it uses.
However, chief executive Michael O'Leary has claimed the airline is well placed to ride out a recession and even said that he welcomed the downturn, because some rivals would be forced into administration.
With pemission from Travelmole
Hi Yes 00 353 is the code for Ireland and I have used it very successfully. Dealt with in about 2-3 minutes. My telephone package allows me to use these international call free of charge.
I DON'T BELIEVE IT!!!
OK so Ryanair want to tackle the business market - perhaps fuelled by their last quarter's losses - and to save time on the ground and reduce employee numbers and wages, but to divide and rule between the businessman/woman and those loyal to Ryanair and fill his seats at all times of the day and days of the week, seems to be unnecessarily hard. Perhaps Mr O'Leary should look more carefully at who actually flies with Ryanair on a frequent basis and contributes to his Pension Fund ....................
Well you have to feel sorry for Ryanair, how can anyone manage on a profit of only 21 million euros ?!?!
** Edit to remove quoted text from another website which is subject to copyright. Please repost with a link to the article. luci HT Mod **
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Edited by
luci HT Mod
2008-07-31 19:17:39
To remove copyright material
I think my luggage would have been over the 15kg but, for some reason, mine wasn't weighed. It was put straight behind the desk and through the opening straight on the plane. Its difficult to weigh your luggage on the return flight as I can't think of any hotels which have scales in the bathroom!!
You can buy your own
I returned yesterday from Girona with Ryanair and people were asked to moved luggage from one case to another. One case weighed 17kg and the other 13kg. Presumably its the lifting of the luggage for the workers as apposed to the luggage being too heavy for the plane.
Hi jennyt .. it is do with luggage allowances and excess baggage charges. Ryanair give a 15kgs hold luggage allowance, and anything above that should be subject to an excess baggage charge. In the example you give, one case was 2kgs over the weight allowance and the other was 2kgs under, but the pooling of baggage weights and allowances is not permitted. So Ryanair have given the opportunity to transfer some of the weight from one case to another, to avoid the passenger having to pay excess baggage charges. An alternative would be to transfer some of the suitcase contents to hand luggage, and carry it within the separate 10kgs hand luggage allowance. It can all be very irritating and stressful for the passenger when it happens, but the only other option is to cough up the excess baggage charges.
David
Anyone know where in relation to the entrance of the South terminal (Gatwick) the Ryanair desk is please?
Upon reaching the terminal there are TV's which state "where do I check-in". Best to look at those when you arrive. They will tell you which zone to check-in at.
Thank you Traveller I've only flown with FCA in recent years so have no idea where the desks of other airlines are!
Pippy. my granddaughter who works in immigration and security has just confirmed to me ZONE D for Ryanair which is too the left of either entrance. Tonyt
That's great Tony, I know exactly where that is!
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