Thanks for that, Darren.

wantaholiday wrote:Oh no we have just booked and paid in full for our holiday to Cuba in April and after we paid it then said seat pitch is only 29" not what we were expecting! I think I can cope with 29" but know my partner won't, please do you know if we will still have the seat back TV's????
Outbound
Airline / Flight number : Thomas Cook Airlines / TCX91K
Departing from: Gatwick 27 Apr 10 10:40
Arriving into: Cuba (Holguin) 27 Apr 10 15:40
Return
Airline / Flight number : Thomas Cook Airlines / TCX71L
Departing from: Cuba (Holguin) 11 05 2010 19:10
Arriving into: Gatwick 12 05 2010 09:10
Dazbo HT Mod wrote:wantaholiday,
It sounds like the flight has been swapped to the standby aircraft; Boeing 767-300/ER, probably for aircraft maintenance reasons. These don't have seat back IFE. It would normally be the usual Airbus A330-200. You'll find further aircraft information on our What Aircraft? guide (link below).
Darren