Image of Family Garden Compostela Beach Apartments

Family Garden Compostela Beach Apartments

52 of 82 hotels in Playa de las Americas

3 out of 5 from 96 reviews
4 stars
Av de las Américas, 8, 38660 Arona (Tenerife), Spain

96 Reviews

Traveller Rating

  • Excellent
    10
  • Very Good
    39
  • Good
    20
  • Average
    17
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Dave
17 years 7 months ago
This was our first visit to the Compestella Beach apartments after many stays at Palm Beach Club at the other end of the resort. Despite mixed reviews we decided a change would be good and also as this is a bonus Easter break, being cheaper also helped.

We booked with a private agent in the UK and met the onsite rep and paid him in full when we arrived. They had a number of rooms in the complex which they rented out. The downside of this that we had no cleaners during the week and no change of linen or towels, whilst the rest of the complex did. The first notice we saw in our room was reminding us to double lock our doors and this was strongly reemphasised by our rep, this did not give that warm feel of a security we had at Palm Beach. There were however pairs of security guards patrolling the complex and we didn't hear of any problems.

The rooms were basic and in urgent need of updating the odd handle and knob fell off, and the crockery and cutlery were made up from a variety of sets. There was however plenty of storage space and the rooms were adequate for our requirements. Depending where you were there could be noise from near by bars but for us the noise of the cleaners rattling their trolleys along on the tiled floors from early morning was the biggest irritation. We were on the second floor and access was either by and uncovered stair case or a lift just big enough for 2. The stairways were not attractive and did have the feel of a 1970s council block of flats, we called this the Bronx. The pool area was large and we had no problems getting the eight sun beds we needed every day, however the sun beds had no cushions and only a handful were adjustable i.e. you could pull up the head rest. There were a number of cats about but they kept them selves to themselves and we didn't see much evidence of their mess.

The pool was very cold and it did take your breath away it was also fairly deep all round. The bar was good and the Brits that ran it were very friendly. A pint of the local beer was 1 Euro 80 and you could get 2 local spirits and mixers for 5 Euros. Soft drinks were 1Euro 50, the onsite supermarket sold cans for 70 cents!! The food in the bar was also good value and a decent quality. For football fans they show 3 different games on a Saturday in the bar and as many games as they can during the week. The nearby beach was very nice but busy and the sun beds and parasols expensive. Out and about we revisited our old haunts up by Palm Beach, in particular or favourite El Gomero at the top of the road that Palm Beach is situated. The locals use this restaurant so you knew it will be good, the best steaks in town, it can get very busy but you can book. We also tried Tony Romas which you cannot book and there is often a queue, food was good although a little more expensive, it is similar to Harleys and we prefer the atmosphere in Harleys. For entertainment we revisited the Legends bar, much busier than it used to be and some good cabaret. Deano was MC and had mastered all the latest releases and can literally dance on the ceiling whilst singing the Lionel Ritchie classic.

There are a lot of road works up by Palm Beach as they are pedestrianising the area so although we didn't know it was probably the best time to miss it this year. If we do return next year Compestella Beach would not be our first choice, although if you want cheap and cheerful it is ok for a short break

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Travel operator: AVRO

Mike&pat
17 years 11 months ago
Compostela Beach apartments. Stayed here over Xmas & New Year, these apartments I felt are well past the the sell by date.

Our particular one was privately owned & was kitted out with everything we needed & very clean. However because of flight problems our first night was spent in a different apartment it was musty smelling dingy & the balcony seemed to be the sleeping quarters for the complexes rather large cat population. Sitting on our balcony one morning I thought this complex reminds me of somewhere ALCATRAZ!

Pool area was large & kept spotless by the ground staff & the gardeners.

Very handy location for bars restaurants & very close to fab beach. Check out Garys bar great evening.

Entertainment just found it very noisy & dated compared to other nearby apartments would not go back here again
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Travel operator: own arrangements

Geoff Taylor
18 years 3 months ago
Arrived at Compostella Beach 2 to be told the accomodation we had booked was not available and would have to do with 2 single first floor rooms without ceiling fans, but we could have a desk fan in each room which was useless, two days later moved us to ground floor but still without ceiling fans.

The Hotel does not have a restaurant just a poolside snack bar serving the usaul all day breakfast and burgers, the staff in there are very rude apart from roger who did his best to brighten the place up.

It is a good 15 minute walk to any other bars which you will have to go to as the hotel has had its entertainment licence revoked after complaints from the private residents in the complex.

To sum up we would not go to this hotel again if it was free.
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Travel operator: Blue Bay Golf

Wendy
18 years 3 months ago
I travelled to these apartments expecting 3* accomodation. Absolutely not they would only in my estimation be rated at 2* or below.

On arriving at the Compostella beach apts we were disgusted at the cats dirt everywhere including in the flower boxes outside the apartments.

Our apartment backed on to an alley way it was like being in the bronx.

Staff very rude and the security was dodgy to say the least.

Bedrooms had very small windows with bars on and couldn't be opened.

Rooms like shoebox and very dark and smelly.

Pool far too deep for children only suitable for adults. Tiles around the pool were also very slippy and dangerous.

Cats were everywhere you went even on the chairs in reception and eating areas. Very unhygienic.

Could go on but won't because after first night we insisted along with another two parties to be moved or we would be going on the next flight home.

Rooms very stuffy and no air conditioning would not recommend this accomodation to anyone,

It needs to be knocked down and rebuilt with holiday makers in mind and not prisoners.
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Travel operator: thomas cook

Kim
18 years 3 months ago
This was our first time at compostella beach, and will definitely be our last!

We had hardly any sleep for the whole 2 weeks. We arrived on the friday night and was down at reception at 7am saturday morning to complain and ask to be moved. We were in block 1, apt 10a right next to the entrance,chinese,stairs,lift,alley way leading to the otherside of the block, which was also home to the bins.To cut a long story short we wasn't moved until tuesday and that was only because we told them to move us or get us a flight home. This room in block 2 wasn't much better, and we never had any water between 6 & 7.30pm as we were on the 3rd floor.

Site cleaners woke you at 7am every morning with their noisy water tap and wheelie bins, and to be honest the pathway down to the pool never looked like it had been cleaned.

on arrival we were told not to use the pool because it was cloudy,eventually went in tuesday only to get swimwear covered in white sticky stuff from around the pools edge.

Reception staff were in my opinon very rude and unhelpful.

Location of hotel was good for the beaches, but thats about it.

Entertainment I thought was poor, we went out to the shows and down to the patch, where we saw a good soul & motown group at the full monty bar,and the DJ's were very funny.

Being self catering we did eat on site at happy days, they did some good meals, we also ate at scampi's round the corner, the golden house chinese on the strip, and Tuscanys.

We were glad to get home to have a good nights sleep.We will never return to this hotel again or recommend it to anyone.
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Travel operator: Thomas Cook

Lynsey
18 years 3 months ago
If you are expecting a 3* apartment don't go here. The staff are rude and arrogant, there are cats and cat dirt everywhere, the pool area is extremely slippery and the pool is 6ft deep all over. The rooms are smelly, stuffy, dirty, dark and unsafe.

Our family along with 2 other parties could only stand being there for 1 night before we moved to a different complex.

The only good thing about this complex is the location as it is close to beach and shops.

I would definitely not recommend this complex to anyone
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Travel operator: thomas cook

Liz Attwood
18 years 3 months ago
We really enjoyed our holiday apart from the fact that the hotel was closed down as we had a private apartment it did not bother us.

We nearly had the place to ourselves there were only about another five or six families there. Hope they can get this place up and running again it would be a shame if it were to be pulled down or left abandoned.
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Travel operator: booked private

Compostella Beach
18 years 4 months ago
Just back form the Compostella beach.

This is our second visit and we will be going back.

Hotel staff are friendly and helpful, bars situated on site are very good pool was clean and lifeguard was their until 6 pm each night.

Room was clean and well maintained throughout the holiday (maid was very good)

Location of apartments are excellent overall we had another great holiday.
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Travel operator: holiday and flight centre

Recommended
Stephen Lund
18 years 7 months ago
Visited Compostella Beach Golf 3 in April.

First impressions were of a pleasant resort big pool area lots of rooms clean reception. Check in was efficient and the staff pleasant as they were throughout.

The rooms themselves were family generous separate kitchen large living area, clean but basic. I would say a 3 star I
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Travel operator: Travel value

Recommended
V Greene
18 years 8 months ago
We were allocation on arrival, the courier for First Choice forgot to tell us when to get off the coach. We arrived at our accommodation approx 9.30pm it was dark and looked very dull first impression.

We stayed in block 3 direction to floor were poor, entrance was dirty with litter on stair well, which remained the same throughout our stay. The light in first landing was out, this also remained the same for 7 days.

In the morning the sun was shining and the place looked a little brighter but we noticed that the room floors where not as clean there was shaving foam spillage in corner floor near the sink so it could not have been cleaned for our arrival. Bed linen was fresh.

The hotel and rest staff particularly were warm and very friendly.

The food was very hot with plenty on offer
the wine was disgusting for 11euro, and the bar was very pricey extortion to a degree.

Entertainment was shocking, the boy who did bingo calling sent us to sleep, the duet singers took a break after 2 songs they struggled to get started and were off stage for so long we went to our room an hour later and they still had not came back. I would say that entertainment was dire for kids and adults alike, we had to leave the establishment at night for entertainment which meant taxis and price was never the same more fool us for not asking on entry
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Travel operator: first choice

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