Image of Family Garden Compostela Beach Apartments

Family Garden Compostela Beach Apartments

52 of 82 hotels in Playa de las Americas

3 out of 5 from 96 reviews
4 stars
Av de las Américas, 8, 38660 Arona (Tenerife), Spain

96 Reviews

Traveller Rating

  • Excellent
    10
  • Very Good
    39
  • Good
    20
  • Average
    17
  • Poor
    1

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Jenny
18 years 8 months ago
We arrived at this hotel by car which we had picked up at the airport, there is ample parking while you check in. You are then given a pass so you can come and go as you like - there is at least one security guard on patrol 24 hours a day at the entrance.

The reception area is really big for an apartment complex with a bar attached where the entertainment takes place. We parked our car and the lift goes to all floors from the car park which is underneath the complex - not scary at all.

We were allocated a penthouse apartment which was absolutely massive, the biggest apartment I have ever seen and I go on 4 or 5 holidays a year! We had a bathroom with bath, seperate kitchen with full oven, fridge, toaster, kettle and plently of drawer and cupboard space. The bedroom is spacious with mirrored wardrobes and there's a seperate living area both open out onto a very small narrow balcony. Up the spiral staircase we had another bedroom, shower room and also a huge balcony which directly overlooked the golf course and down to the sea. After 30 minutes there was a chap at the door and we had been brought the matresses for the sun loungers and a umbrella!

The restaurant in the complex serves a variety of food - Mexican, Chinese and Indian from memory, I could be wrong! The pools are huge and there's more than enough sun loungers for all the family, there are pool games for everyone and some children's entertainment as well during the day. The supermarket on-site is very well stocked, but slightly pricey, but there is not another one for a good 15 minute walk so it was good for picking up any essential items.

Overall I would rate this complex very highly, the staff were very attentive and we didn't hear anything from any other apartment the whole time we were there. The only complaint I would have is when I was trying to relax and sleep on our balcony you could hear the odd ball being hit on the golf course - how rude???!!!!!

I think the people who write reviews on this website need to remember this is a 4 star apartment complex and not a hotel which by the sounds of it is what some were expecting....

Happy holidays x.
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Travel operator: Booked direct

Recommended
Ian
18 years 9 months ago
The room we had was very basic but clean and tidy.

The location of the room was not ideal as we were by a lift and a Chinese restaurant.

The hotel is quite dated but well maintained, the design of the hotel did make it quite noisy as there are external corridors that transfer foot steps trolley wheels well so if you are on a lower floor this is constant.

The pool area was large and well stocked with sun beds, the pool was clean with showers and toilets available.

The two restaurants were nice and the Malibu bar had evening entertainment both well priced.

I would go back to this hotel but would have to have a better room.

The hotel is well situated in the middle of a lively area
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Travel operator: Broadway travel

Recommended
Eva
18 years 10 months ago
We, my husband & my daughter visited Compostela beach, Playa de las Americas.

Nice environment, close to the beach, nice swimmingpool in the night live entertainment, during the day happy hour and last but not least the friendly people Roy and Mercedes.

We booked direct with them and we did not have such a personal holiday in our life.

Fantastic and we come back to this lovely place!
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Travel operator: Peterman Moral

Recommended
Slater
19 years 1 month ago
The apartments were situated very close to the Las Vistas beach, we found the complex quite noisy as the bedroom was on a noisy street. At the front of the apartment there was a walkway that ran along the front of the apartments, affording very little privacy and also we felt that there was potentially a question over security.

The apartments were kept clean and the entertainment in the evenings was excellent.
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Travel operator: Sunset

Arthur
19 years 1 month ago
The apartments are in a lovely location, not far from shops/beach front.

The cleanliness of the place was excellent.

However, we travelled with a party of 7 friends to celebrate my sisters 40th birthday. The rooms we were given were on the ground floor, looking out towards the road, with a big hedge screening any view what so ever. This was a bit of a let down. On our first night in one of the apartments, we experienced a flood due to poor plumbing and had great difficulty getting any assistance. Eventually, after 3 visits to reception at 11.00 pm at night (having travelled through the night prior), we were moved to a room overlooking the pool on the 3rd floor. This I'm glad to say was a 100 percent improvement, with a great outlook over the pool area and a sea view!

In my opinion when booking the apartments, stress that you would like a location overlooking the pool for a much nicer outlook entirely.

Although, the start of our holiday was alittle disappointing, we settled in nicely and found these apartments to be a great base, the facilities at the Malibu bar are good if you are looking for a reasonable priced meal. Entertainment good also. There are also numerous restaurants nearby to try.
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Travel operator: Thomas Cook

Recommended
Sykes
19 years 2 months ago
First impressions were very good. The accomodation was excellent and all the staff seemed friendly.

The location though, was poor. Walking into town required some clever footwork to avoid all the used condoms on the pathway. Walking back at night was only attempted once after seeing the bushes move from the ladies of leisure. Taxis seemed reasonable at a couple of Euros, but would advise asking the price first.

Did not try the food at the hotel so can not comment.

Overall, nice hotel but would not go back due to the location alone.
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Travel operator: First Choice Direct

Sarah
19 years 3 months ago
We travelled based on allocation on arrival and were very surprised to be placed in Compostella, it looked really nice from the outside and even better when we got to our room!

Very clean and spacious, we stayed in a 2 bedroom apartment and had 2 bathrooms, 2 kitchens and plenty of sleeping areas.

The resort was based in a quiet area but it was only a 10 min walk each night into the main night life spot of Las Americas.

The resort seemed to hold entertainment every night e.g. bingo, discos for the kids, table quizzes, etc although we didn't actually attend any of these!

I would definitely visit again!
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Travel operator: Falcon/first choice

Recommended
C Robinson
19 years 3 months ago
Apartments were dirty, maids were supposed to change linen and towels twice a week, we got one towel change in two weeks! We were on the top floor apartment which meant our bedroom and bathroom were upstairs. It didn't look like under the bed had ever seen a brush never mind a mop. When the maids did come they used an old musty smelling mop which made the whole place stink! Old broken brown shutters outside our window and pigeon poo and feathers on the window sills, disgusting!! We had no hot water between 6pm and 8pm every night for a fortnight, we had to fill the bath with cold water and stand in it and pour water over ourselves with a jug!

The ever so unpleasant reception staff told us it was a problem in the area - not their problem! I have never stayed in apartments with such unhelpful and unfriendly reception staff, they should all be sacked!

I don't know how often Apartments are checked for the star rating, but if this is a 3 star complex then I'll be going 5 star from now on!

Would never go back to this hell hole of a place in a million years.
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Travel operator: Thomas Cook/Sunset

Sinead Reynolds
19 years 3 months ago
When we came to the hotel, we struggled a lot, with the amount of stairs we had to wheel our cases up and down. There were no slopes for suitcases which was quite annoying.

The maids were very good, as they came in every day and were very polite.

The poolside was extremely slippy and some members of out party fell many times. The water in the pool was very cloudy most days,but the last 2 days of out holiday the water was very clean.

The bar happy days was very good, and the staff were very funny.

There were many cats roaming around and going onto peoples balconies. The noise was horrible of a morning with the maid trolleys and the noise of the early morning partyers.

There were no umbrellas around the pool and it was a struggle to get a sunbed of a morning.

Overall quite good hotel and would recommend it.
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Travel operator: Broadway travel

Recommended
Sheila
19 years 3 months ago
Great accomodation, appartments are very spacious and clean...the only fault is the distance to the beach, but taxis were quite reasonable as long as you ask the price before you get in...

We found the staff very friendly including the cleaners (who do a great job)

We all enjoyed the entertainment especially the being acrobats and the comedy hypnosis show (which my sister and I took part in).

Entertainment staff Carrina and Shian were fantastic, plenty to keep the kids occupied.

Although we were self catering we did eat in the restaurant which we found very enjoyable and good value for your money.

We would recommend the Compostella to anyone. A fantastic holiday was had by all....
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Travel operator: my travel

Recommended

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