67 Reviews
Traveller Rating
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Excellent4
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Very Good17
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Good22
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Average16
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Our rep Mark was a great help with this and when three of our party had cut their feet in the pool, where tiles had fallen off and it was rough on the ground and my sister might need to have stitches cause of the pool. They do not have a first aider on site.
I do not recommend that you go to this apartment and it is not actually in Playa da las Americas, it is in Playa Torviscas.
They are selling off apartments to the Spanish which you have to be quiet after 10pm.
They do not have any restaurant, the entertainment was just starting up again the day we left.
You have to walk for ages to get to some good restaurant.
Travel operator: Thomas cook
Basic accommodation but contrary to what everyone else has said, it was clean and no cockroaches. I loved the location and the pool's which is rare for s/c 2 star accomodation.
In the past, it was always very family orientated, no 18-30's and peacefull. Not this time. It was over-run with loud, drunken yobs coming in at all hours - from midnight to 6am !
Loud music was also played throughout the night and early hours which was horrendous. On three occasions my partner and I had to get up between 2-4am to confront the offenders. Security was useless. They just did'nt seem to care or were itimidated by the offenders. The cliental this place attracts are british low lifes. I was ashamed.
There used to be a really good cabaret night but that has been abolished. In it's place is a bar area which is just a late night drinking hole for all the hooligans.
The pool bar plays loud techno, rave muisc with the most vile lyrics - no censorship. Absolutely unacceptable for families and young children. I complained about this but nothing was done. In my opinion, do not go there if you are holidaying as a family with young children. If you are 18-30 who wants to get slaughtered every night, have the odd fight or bust up, with loud music that keeps you up all night and want to meet like minded people, then this is the perfect place to be.
Travel operator: CT2
The towels and apartment were filthy. the que for complaints was longer than the que for the bar!
The pool packed, rowdy till 4am in the morning. Never again!
Travel operator: thompsons
I think the Spanish children were visiting family in the resort and did not need to behave that way. The security guard was useless as various families informed him about the children causing havoc in the pool but he never did nothing about it.
I would not stay there again.
Travel operator: Thomas Cook (Sunset)
This is definitely not a hotel for families because the place is packed with loud young people. Not only that but also if you have a pushchair, good luck with the hills and the stairs, unless your prepared for a strenuous trek.
The location is good - close to the beach and lots of lovely restaurants. The heart of the clubbing scene (Veronicas) is about a 6 euro taxi fare away so there's not much noise. The only noise you'll hear will be the sound of the drunken lot coming back at 4 -5am.
If you like a bit of scandal and hotel gossip, this is the place to be. On our holiday a gang of lads didn't even make it to their 3rd day after a night of brawling. They got thrown out the next day.
The receptionists were lovely, very helpful. Our rep with First Choice served his purpose and was of no more importance. Security guards were frisky, enjoyed female company and if anything were to happen they had no option but to phone the police. They couldn't do anything themselves.
The maids didn't look suspicious, we don't think anything was taken. The barmen were easy on the eye and were generous with their measures.
When we did go into the bar we soon left. It was child's play - karoke was for kids, the entertainer guy was for the kids. There was much to offer for us then again we didn't bother hanging around for much.
Travel operator: First Choice
Ended up moving to the Noelia Sur down in Las Americas. we were allocated a studio apartment, bathroom was disgusting and only enough hot water for one person to shower/bathe.
Beds were awful, one child had to sleep approx 6 inches off floor and when I found the "la cuccarachas", enough was enough.
Husband was asked to leave bar because a spanish man started ranting and raving about "stupid eenglish". First Choice rep was absolutely useless and had a couldn't give a damn attitude.
We ended up moving by ourselves, to a vastly superior accommodation. Would not stay in these apartments even if you paid me!
Travel operator: First Choice
Travel operator: cosmos
Barstaff at pool must have put wrong CD on as it contained swearing all the way through two songs. Entertainment poor.
Staff seemed ok.
Would not like to be a family staying there in the summer glad to be out of there.
Travel operator: first choice
Close to main shops / restaraunts, etc. Beach also close by.
Pools very clean, and courtyard swept/washed each morning.
Room tidied by maid every other day and towels changed.
Supermarket on site - the batons are to die for!! Be there at 8 o'clock to get them hot.
We were 'out of season' and it was quiet - no drunk or rowdy behaviour.
Travel operator: First Choice
Nice pool area-especially when it was happy hour at the bar (80p a pint of lager)
Lovely, friendly staff, towels changed and rooms cleaned regularly.
Our bedroom overlooked the pool and we had a large balcony at the back too.
Near to a nice beach, and pubs and restaurants and only a cheep taxi ride away from Veronicas and the Patch. (About 5 euros)
I would definitely go back and stay in the Orlando apartments again and again.
Travel operator: susnet
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