67 Reviews
Traveller Rating
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Excellent4
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Very Good17
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Good22
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Average16
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The Orlando pools are excelent and clean. There are 3 pools, a small one and a large one. The pool bar area has nice food but the area isn't very clean.
The best part of the Orlando was the entertainment that the reps and hotel staff provided. Every day there was somthing to do. You could never get bored. Activities such as vollyball, football, tennis, etc... Also every morning there would be a fun quiz at the poo area where prizes could be won. The entertainment at night could have been better for the adults but the kids had lots to do such as disco, karoke, and party games. The hypnotyst show was extremly funny.
Overall we enjoyed our Holiday and hopefully will be returning in the future.
Travel operator: Thomas Cook
The reps were really friendly and helpful and help organise trips to go on, e.g booze cruise and bar crawl which are both excellent. I would especiallt recomend the bar crawl on one of your first nights because they show you where all the bars and clubs are.
Travel operator: Thomas Cook
Although I wouldn't advise taking children to the Orlando, due to large groups of 18-30's. They are clamping down on noise in the early hours. Orlando is a very basic apartment block but you get whay you pay for.
It is situated on the outskirts of Playa but taxis are cheap. For bars/clubs you are better off down at Veronicas strip. The best restaurant we all liked was Harleys an American type dinner/cocktail bar lovely food and very large portions.
Travel operator: jmc/sun
When we got there we were more than happy with the apartments and their location.
The only thing I didn't like about Orlando was the amount of steps we had to climb each and every day to get to and from our room.
But I definitely would stay in Orlando again.
Travel operator: First Choice
On arrival staff were rude but it was late at night and everyone was tired from travelling so thought it would be fine in the morning.
When we finally hiked up the hill, up a flight of stars, in the smelly lift and then down to another flight of stars we found two rooms full of cockroaches.
We all decided to stay in the one room with fewer cockroaches for the night and sort it out in the morning leaving our CD player, some magazines and a coat in the room.
We spoke to the hotel reception the next morning who agreed to fumigate our room but made no apology for their little friends. We went to the beach for the day in knowledge that the rooms would be fine when we returned. Oh no, when we got back we realised the maid or maintenance had stolen our CD player. I first thought they probably moved it to fumigate and asked reception who asked us to leave the query with them, three days later after speaking them twice a day and in the end the rep too, they still kept putting me off and we ended up having an almighty row.
The staff are nothing but rude and they obviously have a problem with their staff thieving. I wouldn't go back again if someone paid me to.
Apartments were also dirty, the staircases were unlit, rooms were too hot and someone kept peeing in the lift so it smelt revolting.
Although the parrot show was good.
Travel operator: Sunset
The staff were very helpful and friendly.
The rooms were basic but still very clean, we had fresh towels when ever we needed them.
The pool side bar was fantastic, the food and drinks that were served were of high quality and very cheap.
The facilities such as the three swimming pools and the tennis court were excellent and there was always something to do.
The entertainment was mainly great but was sometimes boring.
The location of the apartments was better than I expected, we were very close to all the shops, the beach, the water park and the bars.
My view - go and stay at the Orlando it's class.
Travel operator: sunset
This didn't just happen on the one occasion. it happened on several. We were also disgusted to the amount of cockroaches that we saw around the paths of the hotel and near the pool. I would extremly recomend the Orlando to do somthing about the amount of violence that happens when people return from pubs and bars as to us it was a "Holiday from Hell"
Travel operator: Thomas Cook
Travel operator: Sunset
Travel operator: Finnmatkat
Travel operator: sunset
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