41 Reviews
Traveller Rating
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Excellent15
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Very Good19
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Good6
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel was kept very clean and it was hard to spot the hotel without a cleaner on site - they were everwhere and sometimes cleaned our room twice in one day!
Location is AT LEAST 20 MINS walk from either resort and this is for someone who walks fast - get a taxi - only 5 euros and your on your holidays after all.
Hotel staff ok, the English guys especially Steve was great it was mainly the Spanish employees - sometimes rude. The Thomson reps brilliant, especially Super Duper Dawn - her enthusiasm for job was brilliant.
Entertainment was very good and if you have done Family Club Extra before it is what is expected - 24 reps and LOTS to do.
We would recommend the hotel, but would say that Alykanas Village (Thomson FamilyClub Extra) is better than Villa Mandi.
Travel operator: Thomson
Thomson family hotel and all kids enjoyed the club sessions, 10.00-12.00 under 5's and 13.oo-15.00 6-8's and 9-12's, plus other sessions in evening and/or pay sessions.
Usual collection of activities, kids disco etc etc and of course Thomson the dog !!!
Pool and sunbeds were plenty but may be hard to get when the hotel is full. I guess it was probably only 70% full this week.
Apartments were excellent size and probably biggest we have found anywhere, we had no323 which was fab with views of golf course, big balcony and roof terrace. I would also recommend 322/324 or 325.
Staff very good, knowledgeable and happy to help.
Travel operator: Thomson
The air-conditioned bedroom was a good size and had it
Travel operator: Independant
Travel operator: Thomson
The upstairs terrace was huge and could have easily fitted sunbeds and a hot tub on, which seemed like a missed opportunity for the place, as they could have charged loads for the room then! As it was we carried up 2 of our chairs from the downstairs balcomy and had many an enjoyable evening waching the sun go down on the golf course. Cleanliness was spot on, although we did have a bit of an ant problem when we got there which was rectified after buying ant spray in the supermarket!!! Oh and with having two crawlers I did notice the floor could have been mopped a bit more.
The entertainment team were FAB!! Just make sure you go here wanting to join in! Dawn and Phillippa by the pool were really friendly and always made a point of coming to talk to the twins. All the lovely ladies in the kids zone were great, Louise, Steph, Leanne, Michelle, and all the others whose names have escaped me! We thouroughly enjoyed taking the twins to toddlerzone 3/4 times a week, and they made their holiday when Thomson the Dog came out at lunchtime by the pool for storytime.
The facilities for families were first class, there were 2 outdoor play areas, 4 pools, including 2 baby pools. The snack bar by the pool was great, Paulina came and chatted to the twins every day, and gave them lollipops, which they had never had before we went here!
It is a bit of a distance to Los Cristianos or Las Americas, but we knew that before we booked and to be honest its not that bad a walk in either direction, about 15/20 mins and thats with a double buggy! (Although my other half did most of the pushing!!)
As for supermarkets, make sure you buy the basics at the Villa Mandi one and walk to the Hyper Trebol across the wasteland in front of the hotel, its where all the locals seemed to stock up and was the most reasonable we found, just make sure you put your bag in the locker or the man will tell you off!
All in all a great 2 weeks, babies seemed to have fun and seemed quite settled in once we'd been there for a few days, nice quiet area, oh, and when the golfers shout "four" make sure you duck!!! :-)
Travel operator: Portland
The pools are lovely and the main big one is heated. They open at 9am so you can stand near your preferred sunbeds and brolly and then reserve your beds from 9am.
The snack bar is a little expensive but generally good food. The restaurant has a good menu and the service is good.
There is a supermarket on site which again is a little expensive but is conveniently located.
The reps all work hard and are available throughout the day. Our 8 year old went to Team Kids' Club and really enjoyed it. The evening show was hit and miss. We enjoyed the snake show and magicians/comedians but some of the singing/dancing groups were fairly bad. However, evening entertainment isn't really our thing we were mainly there for mini disco (good fun for the kids).
The hotel is located outside of the resorts and is probably a 20min walk into Los Cristianos and 15min into Playa de las Americas.
We encountered no problems on our holiday and would highly recommend the Villa Mandi.
Travel operator: Thomson
The hotel itself was very clean with grounds staff constantly working on one thing or another (but not getting in our way).
The Thomson reps were good but a bit "full on" for my liking. By day 13 you would have thought that they had got the hint that I didn't what to take part in aqua aerobics or water polo but maybe I am just lazy....
The evening entertainment was at best average. Firstly, all evening entertainment was held inside. The few acts that we saw were all 60's music acts. We have previously gone to a few First choice holiday villages and if kids entertainment is a priority then book one of these.
We only went on one excursion during our stay, this was to Loro Parque. I must say that this is very expensive but worth every penny. Best excursion that I have ever been on, a must in my opinion.
The hotel restaurant was very poor, the meals were very bland and the staff was terrible. I must say that this was the worst part of the hotel complex. All other negatives with this hotel are just a personnel opinion and I can understand why others may disagree with me but most people agreed that the restaurant was very poor.
I look at the reviews before we went and knew that the location wasn
Travel operator: Thomson
It was great for the kids. The Thomson reps were A1.
The food was quite good but the menu was a bit repetetive. Only 10 min walk to Los Christianos. If you get a taxi watch the price on the meter, should cost about 5 to 6 euros. One taxi tried to charge me 9 euros before a tip told him where to go then changed price to 6 euros!
I would definatly recommend this complex if you have kids they have their own club on site where the reps take them off your hands for 2 hours in the day & 2 hrs in the evening.
Travel operator: thomsons
Travel operator: thompson
We spent most of the time on our roof terrace to be honest which was excellent.
Didn't try the food as we were self catering and ate out all the time apart from breakfast in the room.
10 mins ish to Los cristianos across development site
15 mins exact to Las Americas - i know this as i timed myself from leaving apts to getting to Linekers bar in time for watching a prem game.
Staff all good, english lad on reception very helpful.
Will be going back next jan for a few days away from the kids
Travel operator: thomsonfly
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