we returned yesterday from cayo coco to manchester with thomas cook premium-we have always booked premium seating where possible travelling long haul but i can honestly say this time it simply was not worth it.
we had friends in the standard cabin and the seating appeared from a distance to provide nearly the same space than premium, which is only 2 inches more and not really noticable when sat in it.
onto the service-we may have been unlucky and i recognise not all passengers will experience similar but the bar service was infrequent, we had to ask for water and were treated like a right royal pain in the posterior when we finally plucked up the courage to ask, there was a last minute mad dash to pour the 'welcome drink' on the way out of manchester which resulted in one woman still supping hers during the take off |(i kid you not! the plastic cups were never collected so i am not sure if the cabin staff were aware of it but it was comical to watch) in fact it's a good job me and my husband have a good sense of humour otherwise i think we would have cried! the food was exactly the same as that served in standard class, chicken or beef available but we were not asked by the crew what we would like and were given chicken-or 'a breast implant in gravy' as one comedian seated close to us described it as (as i said, you have to have a sense of humour with thomas cook premium...
) standard class pax were given mini bottles of vino where us 'premium' peeps got a i inch slosh in a plastic glass from a bottle-even the tea and coffee came in a plastic drinks glass but 3 at a time as the cabin crew said ''these cups are so flimsy you will burn your fingers with just one'' give some bloody plastic tea cups then for goodness sake!!!!!!!!!!!!!!!!!!!! 
honestly it was bordering on hilarious, especially when the entertainment packed up apart from 3 channels, the bar was closed 2 hours befor landing so even soft drinks were out!on that subject, there was a party of 26 going to cuba for a wedding in standard class who literally drank the bar dry, our friends in row 39 (right near the back) asked for 2 cokes and were told there was nothing of the sort left in the trolley.
i was nearly being revived by my husband by this time as i was practically laughing in the aisle at the whole circus that is thomas cook, so for 9 hours we sat there with no telly, worse still they left the screens switched on and we had that wonderful snow-blizzard black and grey crackling screen effect to look at! the food was pretty rubbish again on the way back too, 'catherine tate' even told us not to go for the sausage as it was 'bloody awful' at least we were given a choice this time i suppose!!! 
(that toast came in 3 plastic cups for stability of the fingers)... 
