143 Reviews
Traveller Rating
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Excellent48
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Very Good51
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Good25
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Average17
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The pool was never cleaned in the 2 weeks that we were there you could see the scum around the edges of the pool. The pool was one depth deep.
If you brought drinks from the hotel shop the bar staff took them off you, had to buy drinks from pool bar only these were expensive. At the end of the holiday we were presented with a bill for drinks that we had not had so be careful.
A must is the Star Bux bar/cafe across from the apartments the food is excellent and the staff are brilliant nothing too much trouble.
Travel operator: thomas cook
Staff brilliant, helpful, friendly etc. I think I didn
Travel operator: thomas cook
The food was not very nice not much choice but staff was really great in the hotel and apts.
About 15 walk to town were there are loads of shops and bars.
Pool at the apartments was nice but got no shallow end.
Great holiday !
Travel operator: jmc
Food was cold alcohol weak and beer flat. Soft drinks are all gassy. Some soft drinks even had alcohol in them which isn't good for a 2 year old.
The pool area is so slippy a young boy slipped and cut his knee and needed 10 stitches. Others were slipping all the time.
Entertainment was a joke it was diabolical. We had to leave the complex to ensure we ate and drunk some good stuff.
The whole holiday was poor and we will never ever return the Cettia. Turkey and Marmaris excellent. Cettia a big no no.
Travel operator: jmc
We couldn't fault the hotel for Cleanliness the maids work very hard and kept the hotel room to a good clean standard.
The hotel food was very average. The catering staff are very higeneic but unfortunatley the food didn't live up to a four star standard. The food works on a week rotation and it seems you are always eating the same meals, apart from breakfast which is the same everyday. There is plenty of food but it just isn't good quality. At meal times everybody rushes like mad and the queues are ridiculous. The hotel staff serve the food up and they give you the minimum. The drinks are also not very good. All i would say is the beer is ok but the spirits are horrible. Wine is rubbish and there are no cocktails (you have to pay for them) Also in the brochure it says ice is in included (its not) you have to pay.
The hotel location isn't bad but is on a hill but that didn't worry us to much. It is only three pounds to get into the main town and about a 15 min walk to the beach.
The hotel staff were excellent always helpful. They work a 16 hour day with 1 day off a week.
Entertainment was poor. Unless you like bingo seems like they play it everynight and you have to pay.
The only other bad point was the amount of forign famlies at the hotel the majority of them are rude and try to push in where they can. There was only about 5 English famlies in the whole hotel and make sure you get up before 5am to get a sun bed as they all go by 6am.
Other than that the weather was excellent and the people we did meet we will keep in touch with. Also you must go and see Benji what a top man.
Travel operator: Thomas Cook
Very strict eating times, no free [sorry thought they were in the price]ice creams and the drinks at the bar were rationed when it came to their early closing time of 11pm. Even to the point that the manager came to us and said you cannot have any more drinks, as we had managed to stock pile 2 drinks each to see the night out.
However the staff are second to none, even though they work very long hours.
The rooms were immaculate although the air coditioning lacked slightly.
Entertainment was non exsistent unless you were a 5 to 10 year old for which the entertainment was great.
In all I would not visit this resort again I was sadly disappointed. Please take full notice of my review.
Travel operator: thomas cook
We tend to eat out most nights as we stay by the pool most of the time, so its nice to have a walk at night. The staff are EXCELLENT we love BELLBOY TOM and the one and only OYA!! They make our holiday every year!!!! THANKYOU!!!
Entertainment has approved alot since 2003, but you always have an enjoyable night with the bar staff!!!
Travel operator: thomas cook
A great start when travelling with a 16mth old and a 14 yr old.
I must agree with other reviews that the apartments are nowhere near the quality of the hotel. The rug was marked and the apt was a bit on the small side but the rest was clean and tidy.
All staff were polite freindly and helpful but we did find that the bar staff did try to push you to eat and drink there.
Travel operator: jmc
The hotel is nicer than the apartments but you can use the pool and the bars, you just use a pre pay system. You can collect a green card from reception and put money on it. Myself and my husband had a turkish bath and massage inside the hotel, it was very cheap and very good.
The bar and pool staff are lovely people, they are great with children and are always smilling, they work very long hours and always put in a 100%! The man from the gift shop is so nice if you need anything he will get it for you! Overall the food at the Cettia was not very good, I would reccommend the BBQ night it is a scream!
The location of the hotel is great because it is away from the busy strip and the views are great, you can always get the little bus's into the town centre they are called the Dolmus and it only cost 1YTL each!
Overall we loved are holiday and will be looking to return some time soon!
Travel operator: Thomas cook
No good for our 2yr old, food was very English- chicken/turkey pie & chips(well thats what they called them), kids early buffet - food was always cold and rubbery, lots of guests complained about the food and were offered the chance to move hotels.
Very little entertainment going on,if you want cocktails you have to pay for them,if you want to eat out try star bux(across the road from the self catering apts) we went a couple of times, the food was lovely & resonably priced & you don't get hassled.
If you have any complaints see the Thomas Cook reps & they wont do anything for you. This was our 9th holiday in Turkey and we've stayed in all star rated hotels always all inclusive, but never one like this before it's definatly not 4 starhotel.
Never again will we book a holiday through Thomas Cook.
Travel operator: thomas cook
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