143 Reviews
Traveller Rating
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Excellent48
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Very Good51
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Good25
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Average17
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The majority of staff, as reported by other on this website are polite and friendly. The staff at the pool bar whilst being friendly will rip you off if you are not careful. Whilst some staff look at you stupid and walk away when you ask them for change, others say they havent got change and will owe you it. You have got as much chance of seeing this money as Thomas Cook sorting out your problem. No offence to Louise(Rep)she is a lovely girl who is very professional, listens to what you have to say, takes your complaint seriously but is powerless to provide you with satisfactory result. So if you have any complaints please don't take it out on her, just remember that she takes direction from Thomas Cook. So in conclusion would I stay at these apartments again? Definately Not. Would I stay at the Hotel? If I were guaranteed that the rooms were exactly as they appear on the Cettia website. Yes.
Travel operator: Thomas Cook
It's not a 4 star hotel I have stayed in many 4 stars and this is not one. The pool has a film on it so use at own risk (I got a bad eye from it)
Benji nice to you at first but all he wants is you to spend some money in his shop. The men at bar flitter from women to women all day.
The room carpets are all dirty. The hotel is better then the apartments so if your staying in there you may have a better holiday.
Stay well clear of this hotel and Turkey very over priced.
Travel operator: Thomas cook
Travel operator: jmc
The slides at the pool are great the kids love them, hotel jewellers is wicked so cheap, run by very nice man called Oktay he is very helpful as are all the staff except the misrable manager who never smiles !!
Close to shops and restaurant's all in all very nice and we will be back.
Travel operator: THOMAS COOK
Moved to apartment next to Benjis shop what a wonderful friendly guy. He took my husband three times to the chemist in Marmaris on his bike. Couldnt make a boat trip so he rung up the company at no charge and explained for us . Nothing was to much trouble for this guy he is a diamond.
We never had a meal at the hotel but we did have snacks and they were very good value kids mealsd are massive enough for two. The location wasnt very good as it is in the Armutulan area (suburbs) but it was very easy to get into Marmaris via the dolmus.
Drinks were more expensive at the apartments but we only stayed for happy hour buy one get one free then we went out to eat. Make sure you go into Marmaris for a meal because they are all competing against one another so you can get some very good inexpensive meals.
The staff at the apartments are excellent especially Ash and Ferrit the managers are miserable but luckily the staff more than make up for those two.
I will definitely return with my girls again this year we are going to Olu Deniz but we will be hiring a car and driving up to Club Cettia to see them all again.
Travel operator: rhomas cook
watch out for benjie who owns the hotels gift shop.he likes to compliment you alot ( he always called us top totty)but it does get alittle streesful at times.
we didnt go to the entertainment but from the little bit what we saw it was very entertaining. especially for children. for people who like to eat out or who are self-catering i would highly recomend elvis bar, sarah bar and the one that mine and the other partys daughter like ( because of the boys) is cousins. they are really friendly(but so is every body in turkey). i would highly recomend club cettia resort to anybody. and i have book to go next year. the other party stayed in the hotel and was very pleased with the hotel to.
Travel operator: thomas cook
I have visited places like Spain, France and many more and the best place is Marmaris Turkey. IT is a short distance from the town.
The staff are very friendly and the rooms are very, very clean. Anyone wanting a fun and enjoyable holiday should visit here.
Travel operator: Thomas Cook
Travel operator: jmc
After realising we'd been ripped off that was the only money we spent on the food drink entertainment side within the apartment complex. The following morning around the pool we were warned to watch out for the bar and entertainment staff by other holiday makers.
The apartment pool is of one depth aprox 5 feet which is no good if your children aren't strong swimmers my husband had to dive in to rescue our child whom got into trouble and panicked when he couldn't reach for the side or touch base with his feet.
From then on we used the hotel pool which had graduated depths.
All the staff that worked in the shops, reception, cleaners even the bell boy were very nice and nothing was too much trouble but because of our initial bad experience with the poolside bar and the warning, we used these apartments as a base and went off site everyday for entertainment elsewhere.
Location was perfect far enough away for peace and quiet but near enough if you want the opposite.
Travel operator: JMC
The staff were always really polite and friendly and we couldn't get over how many languages they attempted to speak, even if it was a few phrases to the guests from different countries, although the common language was English. Nothing was too much trouble for the staff and they kept smiling despite the long hours they work. Remarkable.
The food was excellent - ok no bacon & eggs but when you're in a different country you eat the local food. There was such a good selection of different food that no-one could go hungry. There was something for everyone. We put weight on as we enjoyed it so much and we weren't there for all the meals either. We always had a good breakfast and we were back for the evening meals but only had a couple of lunches and one snack at the hotel as we were enjoying our holiday sightseeing.
With us not spending all day at the hotel we can't comment on the entertainment, but we did hear the childrens entertainment wasn't great. They did do their best in the evenings to put on a show though. Oh and the swimming pool is very cold!!
Other than that the hotel is brilliant.
Travel operator: Neckermann
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